P: Photoshop 25.9.0 Generative fill not working (something went wrong, please try again)

[Lydia Webster]

Every time I try Generative expand or fill the progress bar pops up, gets 1/3rd of the way through then it errors out with a message that says "Something went wrong, please try again"

I've unintalled and reinstalled photoshop, and this issue still persists. How can I fix this so that genertive fill will work again? I rely on this tool heavily to fix images so they work for publications and i need this to be fixed.

[Arjunbir Singh]

Please try to Press and Hold  Shift and then open photoshop.
It will ask if you wish to Skip Loading optional and third party plugins.
Click on Yes and then check if it works.
If it works, then you may reset Photoshop preferences but it would remove any plugins,action or presets and you will have to reimport them again.
Use this link for complete instructions to reset photoshop preferences: https://helpx.adobe.com/in/photoshop/using/preferences.html
Search for Reset Photoshop Preferences> Manually

[Max373491194d2f]

This didn't work for me. Fix would be great 😞

[Max373491194d2f]

Spoke too soon, it's fixed.

[Smithha8412]

Happening to me as we speak

[Arjunbir Singh]

Hi Jasmine34480424s66d,

Please try to Press and Hold  Shift and then open photoshop.
It will ask if you wish to Skip Loading optional and third party plugins.
Click on Yes and then check if it works.
If it works, then you may reset Photoshop preferences but it would remove any plugins,action or presets and you will have to reimport them again.
Use this link for complete instructions to reset photoshop preferences: https://helpx.adobe.com/in/photoshop/using/preferences.html
Search for Reset Photoshop Preferences> Manually
Check attached screenshot!

[hi fein]

I tried what you suggested to skip loading plugins but it did not resolve the issue.

[Arjunbir Singh]

Please let us know more about the OS details.
Is it Windows or a MAC?

[defaultdk9f2e2uirju]

It randomly started working again for me. 

Seems like it was on the Adobe server side. 

[Irene Audelia]

Worked wonders for me. Thank you so much, I've been stressing a lot about this problem.

[Ashima30279872gang]

Absolutely, did nothing and it started working again. 

[pink375]

Yep, it's back up! Thankful!

[default80ynohld18f1]

It's been fixed on photoshop but still the same on lightroom classic.

[fabbiatti]

How did you remove the last update?

I have a similar error.

[shaung32953267]

Same here. The progress bar starts and then stops halfway with no results. Expand does the crop bit but won't do the generative bit.

[JeffAdler]

Generative fill and expand was workiing fine for me earlier today but isn't tonight.

[Aggro1313]

Mine is doing the same. First I had an issue with the beta not loading/starting after updating to 25.9. 25. 10 fixed it. Now my reg photoshop is not working. It worked fine all along. Today I start it up and go to use gen expand. It starts to work and stops. I get an error that something went wrong. I am getting really frustrated. If its not one thing acting up or not working, it's another. This stuff is to expensive to work like this. I've been spending more time reading forums and troubleshooting photoshop issues than I have been editing.

[shaung32953267]

... and now it's working!

Perhaps Adobe was doing something on their servers?

[JeffAdler]

I was on 25.7 and updating to 25.9 fixed it for me.  I'm running on Windows.

[shaung32953267]

I'm also on PS 25.9 - I didnt do anything except left it a couple of hours and bingo, it works again.

I'm on a Mac (Sonama 14.5) 

[JeffAdler]

I'm guessing it was on Adobe's side in this case.

[shaung32953267]

It would be great if we got notifications about server maintenance, or whatever the problem was to save us all wasting time problem solving!

Are you listening Adobe?

[Daya37603204rns9]

Hola, yo tengo un problema similar y no se como solucionarlo antes me funcionaba perfecto

realmente lo uso como siempre lo he usado y tambien actualice photoshop y nada 

[rbx4]

I came here to see if anyone else was reporting this. It doesn't matter what I do: Generative fill no longer works for me.

[rbx4]

It seems also that everything Adobe--from logins to installs, is low or down this weekend, so maybe that is the real problem.

[rbx4]

I've been able to fix my issues by updating the beta or uninstalling then reinstalling it.