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P: Photoshop 25.9.0 Generative fill not working (something went wrong, please try again)

New Here ,
May 23, 2024 May 23, 2024

Every time I try Generative expand or fill the progress bar pops up, gets 1/3rd of the way through then it errors out with a message that says "Something went wrong, please try again"

I've unintalled and reinstalled photoshop, and this issue still persists. How can I fix this so that genertive fill will work again? I rely on this tool heavily to fix images so they work for publications and i need this to be fixed.

 

Screenshot 2024-05-23 at 4.04.26 PM.png

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correct answers 1 Pinned Reply

May 24, 2024 May 24, 2024

Hey everybody.

Generative fill was down for a bit but is now functioning normally. Sorry for the inconveience. 

FYI... If in doubt, you can always check Adobe Status for up-to-date information on the status of any Adobe services.

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replies 133 Replies 133
New Here ,
May 28, 2024 May 28, 2024

Today is May 28th, 2024 and Photoshop has been updated to 25.9 and Generative Fill is still greyed out and doesn't work.

What gives?! Why does this problem keep happening??

I have to download beta version again to see if that will work.

 

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New Here ,
May 28, 2024 May 28, 2024

I finally got it to work by signing out and signing back in.

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New Here ,
Aug 29, 2024 Aug 29, 2024

I started having the same issue a few minutes ago. Tried all the advice, tips, resets, relaunch I've been reading on here and nothing is happening.  It's the same in Lightroom and Photoshop BETA. My generative fill is throwing errors the whole time. Has anyone been able to fix this. I see all the issues started to occure in May. Mine started happening now in August. How do I fix this please? 

 

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New Here ,
Aug 29, 2024 Aug 29, 2024

Same! It started happening to me and a colleague too, 1 hour ago. We both tried every step mentioned in this thread. 

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New Here ,
Aug 29, 2024 Aug 29, 2024

I was reading that people said to reset the preferences. I couldn't find mine on my mac. After looking for newly 15min and following directions I gave up. I uninstalled everything, including Creative Cloud. Restarted my Mac and reinstalled everything from scratch. I tried the generative fill again in Photoshop Beta and it seems to be working so far like it did earlier today. 

I'd suggest reinstall everything Adobe related (like you just got a new computer) and see if that works. 

 

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New Here ,
Aug 29, 2024 Aug 29, 2024

That will give me too much of a headache with all the things I will have to restore like Actions, Brushes and Gradients. I'll just wait it out for a bit

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New Here ,
Aug 29, 2024 Aug 29, 2024

I checked now and surprisingly all my brushes, actions and presets are all still here. But I get it. Maybe it's a bug that will get sorted out quickly. 

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Explorer ,
Sep 25, 2024 Sep 25, 2024

It is September 25 2024 and Photoshop is serving this error message today... is there an actual fix somewhere? 

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New Here ,
Feb 04, 2025 Feb 04, 2025
LATEST

Actually mine ist not working anymore....need help! Any suggestions?

 

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