P: Program error while opening or creating new document after Photoshop 22.1 update [2020]

[Ramón Tecólt]

Since yesterday's update, can´t even open a jpg file. Always says: Could not complete your request because of a program error. I need to work.

{Moderator Note: Edited the thread title, PS-52603}

[Jeaamx13]

Hi Akash, I tried the way you explain it but the message keeps coming up when I try to open any image.

Hope you can help me again, sorry.

[John Waller]

See https://community.adobe.com/t5/photoshop/m-program-error-while-opening-or-creating-new-document-afte...

Try disabling the Graphics Processor.

[Jeaamx13]

Thank you so much John that was the problem. 
But for future referencies, do you know why I had this and if there's a way to solve it with a mother board or something like that?

[John Waller]

Updating the graphcs driver seems to have solved it for many people.

The issue seems to have been introduced with the latest release of Photoshop 2021.

[margoy7345116]

I am not able to update to 2021 due to needing an OS update. I turned off graphics processer to no avail. I'm missing out on multiple Photoshop labs in Max trying to resolve this.

[Francisco Javier5D28]

A mí me pasaba lo mismo y la única manera que he tenido de solucionarlo es desactivando el procesador gráfico en las preferencias de PS

[Yves_Guillerault]

Suite à la mise à jour effectuée aujourd'hui vers la nouvelle version Psp 2021, plus rien ne fonctionne ! Je ne peux ni ouvrir ni créer... ni fermer Photoshop ! Un message dingue apparaît : 'Impossible d'effectuer cette opération en raison d'une erreur de programme" !!
A L'AIDE !!!!!!!!!! J'ai plein de boulot à faire et j'ai bêtement supprimé la version antérieure avec la mise à jour !

Merci

Yves

[dharmapics]

Desde la actualizacion de hoy a version 22.0.0 no puedo abrir ningun archivo, ni puedo cerrar el programa porque me sale un cartel informando " Could not complete your request because of a program error. "

Veo muchos reclamos, pagamos por el servicio, y tenemos que trabajar, cuando lo van a solucionar?

[Andre Araújo]

Boa tarde,

ao atualizar o todo o pacote hoje ocorreu o erro: Could not complete your request because of a program error:

Tive que voltar apenas o Photoshop para a versão 21.2.4.

Fiz todas as recomendações para esse erro no fórum por isso estou postando aqui.

Podem me ajudar?

[Gibran0101]

Hola, desde que Photoshop se atualizó hace unos días a su última versión, he tenido un problema, el cual no me permite abrir ningún documento ni crear documentos nuevos, a penas le doy en crear documento y siempre me arroja el mismo problema: "No se ha podido cumplir porque ha habido un error de programa". Cabe mencionar que, antes de esta actualización, Ps corría perfectamente en mi equipo.

Les agradecería mucho me pudieran ayudar a solucionar este problema, ya que me estoy atrasando demasiado con mis proyectos y no encuentro solución. 

[Markus5D11]

How can i fix this? Can't open anything...

[M.Snijders]

Beste allemaal,

Mijn hand tool werkt niet meer.

Krijg de melding: Kan uw verzoek niet uitvoeren vanwege een programmafout.

Adobe Photoshop CC 2021 al opnieuw geinstalleerd.

Hoe kan ik dit probleem oplossen?

Groeten Pepijn

[Mohit Goyal]

Hi there,

Sorry to hear that. Check out the list of known issues with Photoshop 22.0: https://helpx.adobe.com/photoshop/kb/known-issues.html#ProgramErroropeningfiles

Thanks,

Mohit

[Azevedesign]

Gostaria de um solução o mais rápido possivel pois meu tempo é dinheiro e eu não posso ficar olhando para tela do computador enquando meu photoshop fica dando erros.
Primeiro erro corresponde quando abro o photoshop o segundo e terceiro é quando tento abrir qualquer arquivo que estava trabalhando nele.

Estou sendo cobrado e preciso trabalhar.

[Guest]

Hi

It's a known issue, more info

https://helpx.adobe.com/photoshop/kb/known-issues.html#ProgramErroropeningfiles

[Guest]

Hi

It's a known issue, more info

https://helpx.adobe.com/photoshop/kb/known-issues.html#ProgramErroropeningfiles

[marjannetje]

Zodra ik photoshop open, krijg ik een foutmelding: Progammafout
Ik kan niet eens een afbeelding openen. Sterker nog, bij het afsluiten krijg ik de zelfde melding en het niet om af te sluiten. Dat moet met Ctrl-Alt-Delete.
Tot nu teen zie ik dat ik niet de enige ben, maar is er nog geen oplossing.

[Guest]

Hi

It's a known issue, more info

https://helpx.adobe.com/photoshop/kb/known-issues.html#ProgramErroropeningfiles

[Guest]

Hi

It's a known issue, more info

https://helpx.adobe.com/photoshop/kb/known-issues.html#ProgramErroropeningfiles

[Webteam5FD2]

when I open any file on photoshop 22.0 program show error could not complete your request because of a program error.

after this error program not work and not close or minimize

[Guest]

Hi

It's a known issue, more info

https://helpx.adobe.com/photoshop/kb/known-issues.html#ProgramErroropeningfiles

[広北40713683]

ファイルの数常に言う: プログラム エラー

[Eilat]

Hi I can't open new docs of files, I get a program error message.
Just reinsalled and nothing is working.
Please help!
Thank you

[mglush]

Hi! What version of Photoshop are you using? Are you on Windows or Mac?

Here is a thread recently posted that might give you some answers if you have the same criteria: https://feedback.photoshop.com/conversations/photoshop/photoshop-22-could-not-complete-your-request-...

Let us know if that helps or if you still have any questions.

Michelle

[Eilat]

Thank you very much
The thread helped me, I disabled the graphic processor and it seems to be working
Thank you so much

[Guest]

By disabling use graphic processor you will lose some functionality that requires a GPU, more info

See "Features that won't work without a GPU"

https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html

[mth412]

I am attempting to use Photoshop 22.0.0, and am repeatedly getthing the error message "could not complete your request because of a progam error" when I attempt to open images.