Participating Frequently

Answered

P: You don't have enough credits...

Forum|Forum|7 months ago
June 16, 2025
18 replies
14815 views

Hello. This message starts to pop up now with using GenAI tool (Photoshop beta and 26.7.0, both version)

"You don't have enough credits for this generative action. Upgrade your Firefly plan now to get more credits for continued access or wait until your monthly reset."

I have the annual subscription (renewed several days ago) and 250 credits included into this plan.
Usually when all credits are gone, GenAI just continue to work slower, but there wasn't any block to use this tool.

Are there any new rules/tariff changes for using this tool?

Correct answer CMass

Hey @oksikemp,

It seems you have reached your monthly limit. You can either wait until your generative credit limit resets next month or purchase additional generative credits through the Firefly add-on plans. These plans have a month-to-month option that can be cancelled after a month without penalty if needed. Read more about changes to our plans here: https://adobe.ly/4jXoINs

^CM

Show previous replies

D

David287897922ff2

Participating Frequently

Adobe is a scam. I'm completely cancelling it in October when my subscription finishes.

J

jegolden

Participant

I just learned that Adobe is now charging for ai use through a credit system. First, the 100 credits alloted are per month or per year. Second, how do I access the count of credits available?

AxelMatt

Community Expert

The 100 credits are including in your subscription fee are per month

https://helpx.adobe.com/firefly/get-set-up/learn-the-basics/generative-credits-faq.html#monthly-generative-credits

... Second, how do I access the count of credits available?

By @jegolden

https://helpx.adobe.com/firefly/get-set-up/learn-the-basics/generative-credits-faq.html#remaining-generative-credits

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo

davescm

Community Expert

Adobe staff have responded in this thread : https://community.adobe.com/t5/photoshop-ecosystem-discussions/photoshop-generative-fill-doesn-t-show-results-again/m-p/15374458#M869098

When credits run out, the only options are to wait, or purchase a Firefly plan. https://helpx.adobe.com/firefly/get-set-up/learn-the-basics/generative-credits-faq.html#generative-credits-used
https://www.adobe.com/products/firefly/plans.html Note the reference to unlimited generative fill in the standard plan

North America customers have the option of a Creative Cloud Pro plan with unlimited standard credits.

Dave

A

Andreas1887

Participating Frequently

Ok. credits for premium features its ok. but for standard features? in the firefly plan is the firefly standard and there written for standard use zb. for generative fill is unlimited? so why we users from photoshop have to buy credits for standard use especialy generative fill. makes no sense. they increase the price for me from 10 to 18 euro. and now they force me to buy credits for standard use ai?

raulg33668490

Inspiring

If you buy the Firefly Standard plan, the cheapest: $9.99/month in the US and €11.17/month in Europe, you get Standard Features Unlimited Access, or Generative Fill. I just bought it, and it's already working. It's a pain, but that's how it is.....

davescm

Community Expert

I have sent a message to Adobe staff asking them to take a look at this thread
Dave

A

Andreas1887

Participating Frequently

Thank you dave. Hope we have an answer too.

A

Andreas1887

Participating Frequently

support say we need credits for use generative fill. so rules are change and work witout credits but slower is gone from now. what u think guys?

raulg33668490

Inspiring

Has support actually confirmed this to you?

А

Александр30862115gxm5

Known Participant

Dear developers, how is it that for more than a year I have been paying money to use licensed software and generate people, and now I have to pay 12 bucks to generate additional photos? Why wasn't this feature added from the start?

raulg33668490

Inspiring

Can anyone confirm that there's currently no credit charge for generative fill? On one hand, it says on the website that there isn't and that it runs slower when you run out of credits, and on the other hand, I read that they charge a credit. I don't know if that's correct, as of today's date.

A

Andreas1887

Participating Frequently

I also dont know. support cant help or dont want help. when they change it the abo is not worth the money.

raulg33668490

Inspiring

According to this, Creative Cloud Pro only has unlimited credits.

https://helpx.adobe.com/firefly/get-set-up/learn-the-basics/generative-credits-faq.html#monthly-generative-credits

oksikemp

Participating Frequently

The generative Fill AI doesn't show results anymore. It was on and off for weeks but stopped working altogher. Anyone else going through this and knows how to fix (everything is up to date).

Thank you!!!

S

Sotoshop

Inspiring

Check how many credits you currently have, if you're out of credits, you can't use Generative Fill anymore. You’ll need to top up.

It's unfortunate that the Generative Fill feature still isn’t perfect and often produces inaccurate results, yet you have to pay extra to use it

davescm

Community Expert

The latest info on generative credits is here : https://helpx.adobe.com/firefly/get-set-up/learn-the-basics/generative-credits-faq.html

The use depends on what you are trying to generate and also note section 13 for credits included with each plan

Dave

A

AnilikaAuthor

Participating Frequently

Hey Dave. My case is more about 20 section:
"For a limited time, Adobe may not enforce generative credit limits for standard features. Once you hit your limit, you may experience reduced generation speeds."

I talked with support. It seems there was some update which affected on Generative Fill at all 26 Photoshop versions. GenAi works on 25.12.3 and doesn't ask for additional credits as it was earlier with 26... Hope new update after 26.7.0. will fix that bug

M

Magdalena36106762gheq

Participant

Hello! Yes with 25.12.3 GenAi works and doesn't ask for any credits. But this GenAi has an old ai model, it works worse.

It would be great, if you will try to chat with support too and describe them your case too. They should know that users are struggling with their last updates.

Thank you! I already did speak yesterday, becasue I was confused what happend ( i wasnt aware of credits). I only learned now, that it should work but slower.

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