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Z
Zaffer
Inspiring
August 19, 2016
Answered

paint bucket and eyedropper have strange icon and won't work

  • August 19, 2016
  • 1 reply
  • 30730 views

Hi,

My paintbucket and eyedropper tools suddenly stopped working.  They both have a strange icon in the corner of their tile that looks like a maple leaf (see attached).  I have tried restarting Photoshop and resetting all my tools, but nothing makes the paintbucket and eyedropper tools work.  The other tools seem to work OK.  I would greatly appreciate some help with  this as soon as possible.  Thanks.

This topic has been closed for replies.
Correct answer jane-e

I made a video that shows the error, but it looks like I have to put the video on the web before I can post it. I'm already late for my bike ride and need to beat the upcoming heat.


Here is the link to the video that I made to replicate the issue the OP asked about. It's weird, though, that I can replicate exactly what was posted by the OP Zaffer while BarbBinder​, jbm007​ , @Dave Quail cannot. I ask the three of you to watch this video and tell me why it behaves normally for you.

Do you actually click tools while you are in the 3D workspace? That appears to be what triggers the bug.

http://www.monarchtraining.net/images/3D_workspace.m4v

00:00     Essentials workspace, tools normal

00:02    3D workspace; don't click any tools

00:13     Essentials workspace, tools normal

00:25     3D workspace; click eyedropper > click paint bucket > click move tool

00:39     Essentials workspace: eyedropper is material eyedropper > paint bucket is

               material drop tool

               This is a bug, I think—these two tools should return to normal as they did in 00:13

00:53     I reset all tools to return the Essential workspace to the regular tools

Zaffer​ does this video replicate your problem in your original post? If yes, then I think you discovered a bug.

1 reply

Barb Binder
Community Expert
Barb BinderCommunity Expert
Community Expert
August 19, 2016

You are in the 3D workspace.

Window > Workspace > Essentials, and if necessary, Window > Workspace > Reset Essentials

Photoshop now associates tools with workspaces. For more info on how this works see: https://www.rockymountaintraining.com/adobe-photoshop-cant-find-tool/

~Barb at Rocky Mountain Training
    Z
    ZafferAuthor
    Inspiring
    August 19, 2016

    Thanks, I tried your solution but it didn't work.  Paintbucket and eyedropper still locked up with strange icon.  I can't access the gradient tool at all because the paintbucket tool won't change to gradient.  Has anybody ever seen the "maple leaf" icon I'm talking about?  Thanks.,

      Barb Binder
      Community Expert
      Barb BinderCommunity Expert
      Community Expert
      August 19, 2016

      Yes... they are the 3D versions of the Eyedropper and Paint Bucket. Now that you are back to the Essentials workspace, press and hold on each tool, and pick the normal ones from each flyout. Note: if they don't fly out, or respond at all you are not in the Essentials workspace. See my first response, above.

      ~Barb at Rocky Mountain Training
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