Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Pen tool problem: no color

New Here ,
Sep 02, 2020 Sep 02, 2020

Hello,

I have the latest version of Photoshop cc (21.2.2). Since the installation when I try to create a path, the line is black by default. I tried to change the colour the settings but it doesn't take it into account. The problem has happened since the last update.

Graphic card : ATI Radeon HD 5770

Operating system : macOS High Sierra

 

I’ve attached some screenshots to explain correctly the issue. 

Thank you in advance for you help!

1.9K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Deleted User
Sep 02, 2020 Sep 02, 2020

Hi

Photoshop is not detecting your GPU and more than likely it's because you have a old card, Photoshop version 21.2.2 has major issues detecting old and some not so old GPU's, the only option you have at the moment is to revert back to version 21.1.3

2020-08-28 14_57_08-Creative Cloud Desktop.png

Translate
Adobe
Guest
Sep 02, 2020 Sep 02, 2020

Hi

Photoshop is not detecting your GPU and more than likely it's because you have a old card, Photoshop version 21.2.2 has major issues detecting old and some not so old GPU's, the only option you have at the moment is to revert back to version 21.1.3

2020-08-28 14_57_08-Creative Cloud Desktop.png

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Sep 02, 2020 Sep 02, 2020

Thank you for the quick answer!

This is the solution I thought about as well. I will follow your advice and go back to the old version. Do you think it's something that will be fixed in the next updates ?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Guest
Sep 02, 2020 Sep 02, 2020
LATEST

I would hope so, the issue arouse with version 21.2 and then Adobe released version 21.2.1, at that time that update fixed the issue for me on my work PC with an 2018 Nvidia quadro p620 GPU.

Alas it didn't fix the issue for a lot of other people, you'll just have to wait and see I'm afraid.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines