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Trevor.Dennis
Community Expert
Trevor.DennisCommunity Expert
Community Expert
April 2, 2021
Question

Performance > Advanced Settings > Drawing Mode - Restricted to Basic in Photoshop 22.3 on Windows 10

  • April 2, 2021
  • 4 replies
  • 5870 views

This started with Alt Right Click brush size not working, and a look at Properties > Performance > GPU Acceleration > Drawing Mode showed it was set to Basic, and the other options were greyed out.  I thought that Alt right click brush size should still work with Drawing Mode set to Basic, and restarting the computer did get that working, but Drawing Mode was still restricted to Basic.

 

I upgraded the video card driver (RTX2070 — 465.91

I checked Windows 10 for updates and restarted the computer a couple of times.

 

This post on the Feedback site (December last year) shows a similar issue with V22.1 on a MBP but there are too many differences to consider it highly relevant.  The thing is I have not checked GPU Drawing Mode for a good wee while ass everything was working.

 

I've been keeping up with the forum for a few weeks now and have not noticed similar threads, and while I am not losing sleep over this, it does say:

...so does anyone have any thoughts?

 

System:
Windows 10 19042 up to date, clean reinstall a few weeks ago.

RTX 2070 — 465.91

Photoshop V22.3

Cache levels set to 4

 

 

 

{Thread title edited by moderator}

This topic has been closed for replies.

4 replies

JJMack
Community Expert
JJMackCommunity Expert
Community Expert
April 13, 2021

I just installed 22.3.1. Removed all  PS 22 user Application  Data.  My Plug-ins, scripts  and add on noy atted to use rApplication data will still be installed because the were add to Photoshop Install Tree by mes.  When I started  PS 2021 I see the Photoshop's Preference Performance GPU Advance Setting Dialog has been changed again and I can select Advance drawing mode So I did and the closed down Photoshop.

When I restarted Photoshop the settings were still set.  I then looked at System Info a lot of things changed there. While I still saw a WintTabs section.  The was no PSUserConfig info.  I see a Photoshop Crashed on and sniffer crashes today it also look like sniffer worked this photoshop startup all the sniffer Info seem to be present and the dreawing Advamve alloded False is not in there].

 

Wintab Digitizer Services
Spec Version 1.4
Impl Version 1.39
Num Devices 1
Image tile size: 1024K
Image cache levels: 4
Font Preview: Medium
TextComposer: Latin
Photoshop crashed on 3/17/2021 at 11:10:16 AM (GetContextForCapabilityQuery)
The GPU Sniffer crashed on 4/13/2021 at 8:34:26 AM
------- GPU
OpenGL API stable: True
OpenCL API stable: True
Native API stable: True
GPUDeny: 0
GPUForce: 0
useGPU: 1
isCapableGPU: 1
GPUName: NVIDIA Quadro K2200
GPUVendor: NVIDIA
IsOpenGLGPUCapable: 1
IsNativeGPUCapable: 1
HasSufficientRAM: 1
VRAM: 4,250 MB
Required VRAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Windows remote desktop: 0
GPU Allow Normal Mode: True
GPU Allow Advanced Mode: True
GPU Drawing Mode: Advanced
Display: 1
Display Bounds: top=0, left=0, bottom=1080, right=1920
Display: 2
Display Bounds: top=0, left=-1920, bottom=1080, right=0
# Photoshop Version: 20210406.r.122 990be2c
Building native platform & platform info structure
Native platform info successfully constructed
Begin native platform info:
Platform info:
Displays:
Display \\.\DISPLAY1
isMain = 1
isBuiltIn = 0
isStereo = 0
bounds = ((0 0) -> (1920 1080), w=1920, h=1080)
dimensions = (1920 1080)
physicalSize = (0 0)
pixelSize = (0 0)
dynamic range = (0 1)
potential dynamic range = (0 1)
reference dynamic range = (0 0)
device = (DeviceID name=NVIDIA Quadro K2200 index=0 preferred=1)
Display \\.\DISPLAY2
isMain = 0
isBuiltIn = 0
isStereo = 0
bounds = ((-1920 0) -> (0 1080), w=1920, h=1080)
dimensions = (1920 1080)
physicalSize = (0 0)
pixelSize = (0 0)
dynamic range = (0 1)
potential dynamic range = (0 1)
reference dynamic range = (0 0)
device = (DeviceID name=NVIDIA Quadro K2200 index=0 preferred=1)
Devices:
(DeviceID name=NVIDIA Quadro K2200 index=0 preferred=1)
Power Envelope : UNKNOWN
Device is removable : UNKNOWN
displays: 2
\\.\DISPLAY1
\\.\DISPLAY2
GPU accessible RAM: 4,250 MB
VRAM: 4,250 MB
Dedicated System RAM: 0 MB
SharedSystem RAM: 21,435 MB
Platform specifics:
Device name: NVIDIA Quadro K2200
Vendor name: NVIDIA
Description: NVIDIA Quadro K2200
D3D-ID: 5050
End platform info.
End native platform info.
Building OpenGL platform & platform info structure
OpenGL platform info successfully constructed
Begin OpenGL platform info:
Platform info:
Displays:
Display \\.\DISPLAY1
isMain = 1
isBuiltIn = 0
isStereo = 0
bounds = ((0 0) -> (1920 1080), w=1920, h=1080)
dimensions = (1920 1080)
physicalSize = (0 0)
pixelSize = (0 0)
dynamic range = (0 1)
potential dynamic range = (0 1)
reference dynamic range = (0 0)
device = (DeviceID name=Quadro K2200/PCIe/SSE2 index=0 preferred=1)
Display \\.\DISPLAY2
isMain = 0
isBuiltIn = 0
isStereo = 0
bounds = ((-1920 0) -> (0 1080), w=1920, h=1080)
dimensions = (1920 1080)
physicalSize = (0 0)
pixelSize = (0 0)
dynamic range = (0 1)
potential dynamic range = (0 1)
reference dynamic range = (0 0)
device = (DeviceID name=Quadro K2200/PCIe/SSE2 index=0 preferred=1)
Devices:
(DeviceID name=Quadro K2200/PCIe/SSE2 index=0 preferred=1)
Power Envelope : INTEGRATED
Device is removable : UNKNOWN
displays: 2
\\.\DISPLAY1
\\.\DISPLAY2
GPU accessible RAM: 4,250 MB
VRAM: 4,250 MB
Dedicated System RAM: 0 MB
SharedSystem RAM: 21,435 MB
Platform specifics:
Device name: Quadro K2200/PCIe/SSE2
Vendor name: NVIDIA
OpenGL version: 2.1 (2.1.2 NVIDIA 461.72)
GLSL version: 1.20 (1.20 NVIDIA via Cg compiler)
End platform info.
End OpenGL platform info.
Building OpenCL platform & platform info structure
OpenCL platform info successfully constructed
Begin OpenCL platform info:
Platform info:
Displays:
Devices:
(DeviceID name=Quadro K2200 index=0 preferred=1)
Power Envelope : DISCRETE
Device is removable : UNKNOWN
displays: 0
GPU accessible RAM: 4,294 MB
VRAM: 4,294 MB
Dedicated System RAM: 0 MB
SharedSystem RAM: 0 MB
Platform specifics:
Device name: Quadro K2200
Vendor name: NVIDIA
Device version: 1.2 (OpenCL 1.2 CUDA)
OpenCL platform name: NVIDIA CUDA
OpenCL platform vesion: 1.2 (OpenCL 1.2 CUDA)
End platform info.
End OpenCL platform info.
Tester="Photoshop"
snifferStart="2021-04-13_09:01:11"
NumGLGPUs=1
glgpu[0].GLVersion="2.1"
glgpu[0].IsIntegratedGLGPU=1
glgpu[0].GLMemoryMB= 4,250
glgpu[0].GLName="Quadro K2200/PCIe/SSE2"
glgpu[0].GLVendor="NVIDIA"
glgpu[0].GLDriverVersion="27.21.14.6172"
glgpu[0].GLDriver="C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispwi.inf_amd64_ee38507845c910a2\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispwi.inf_amd64_ee38507845c910a2\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispwi.inf_amd64_ee38507845c910a2\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispwi.inf_amd64_ee38507845c910a2\nvldumdx.dll"
glgpu[0].GLDriverDate="20210223000000.000000-000"
glgpu[0].GLRenderer="Quadro K2200/PCIe/SSE2"
glgpu[0].HasGLNPOTSupport=1
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
glgpu[0].GLIsPreferred=1
NumCLGPUs=1
clgpu[0].CLPlatformVersion="OpenCL 1.2 CUDA"
clgpu[0].CLDeviceVersion="1.2"
clgpu[0].IsIntegratedCLGPU=0
clgpu[0].CLMemoryMB= 4,294
clgpu[0].CLName="Quadro K2200"
clgpu[0].CLVendor="NVIDIA"
clgpu[0].CUDASupported=0
clgpu[0].CLIsPreferred=1
clgpu[0].CLBandwidth=6.200000e+10
clgpu[0].CLCompute=392.201774
clgpu[0].CLRawDeviceName=Quadro K2200
clgpu[0].CLRawDeviceVendor=NVIDIA Corporation
clgpu[0].CLRawPlatformName=NVIDIA CUDA
clgpu[0].CLRawPlatformVendor=NVIDIA Corporation
NumNativeGPUs=1
nativegpu[0].NativeName="NVIDIA Quadro K2200"
nativegpu[0].NativeGPUAccessibleRAMInMB= 4,250
nativegpu[0].NativeVRAMInMB= 4,250
nativegpu[0].NativeDedicatedSystemRAMInMB= 0
nativegpu[0].NativeSharedSystemRAMInMB= 21,435
nativegpu[0].NativeVendor="NVIDIA"
nativegpu[0].NativeDriver="C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispwi.inf_amd64_ee38507845c910a2\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispwi.inf_amd64_ee38507845c910a2\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispwi.inf_amd64_ee38507845c910a2\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispwi.inf_amd64_ee38507845c910a2\nvldumdx.dll"
nativegpu[0].NativeDriverVersion="27.21.14.6172"
nativegpu[0].NativeDriverDate="20210223000000.000000-000"
nativegpu[0].NativePowerEnvelope="UNKNOWN"
nativegpu[0].NativeDeviceAttachment="UNKNOWN"
nativegpu[0].NativeAPIVersion="12.0 (12.0)"
nativegpu[0].NativeIsPreferred=1
snifferEnd="2021-04-13_09:01:11"
------- GPU

JJMack
davescm
Community Expert
davescmCommunity Expert
Community Expert
April 2, 2021

This is the feedback forum thread that I started :

https://feedback.photoshop.com/conversations/photoshop/photoshop-223-30-bit-display-and-advanced-drawing-mode-issues/604a93a71a1dea4abc48d0ad

 

So far, zero response from Adobe to it 😞

 

Dave

    Trevor.Dennis
    Community Expert
    Trevor.DennisCommunity ExpertAuthor
    Community Expert
    April 2, 2021

    Thanks Dave.  

      davescm
      Community Expert
      davescmCommunity Expert
      Community Expert
      April 2, 2021

      It's a bug Trevor. I reported it on the feedback forum and several folk have confirmed. It also breaks 30 bit display.

      I have reverted to 22.2

       

      I will attach a link to the feedback forum thread when I get back into the office.

       

      Dave

        R
        rome2807
        Participating Frequently
        April 2, 2021

        I can confirm Dave's analysis - the problem is specific to 22.3. I'm using a never Nvidia driver/gpu (461.92 / RTX3070) and observe the same behaviour with 22.3; 22.2 and 21.2.6 work as expected.

         

        Roland

          R
          rome2807
          Participating Frequently
          April 13, 2021

          Update: 22.3.1 (released on April 12th) fixed the issue for my Windows system

          nikunj.m
          Community Manager
          nikunj.mCommunity Manager
          Community Manager
          April 2, 2021

          Hi,

           

          We're sorry about the trouble with Photoshop due to the Drawing mode being stuck at Basic. Have you tried re-installing the NVIDIA drivers or installing an older version of the drivers to check if you experience the same behavior? If not please try that to check if that helps.

           

          You can also try the steps suggested here: https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html

           

          Please let us know how it goes!

          Regards,

          Nikunj

            davescm
            Community Expert
            davescmCommunity Expert
            Community Expert
            April 2, 2021

            Nikunj - this is not a driver issue - it is due to a change in 22.3 and breaks the use of 30 bit displays. Dropping back to 22.2 restores normality.

             

            Dave

              nikunj.m
              Community Manager
              nikunj.mCommunity Manager
              Community Manager
              April 2, 2021

              Thanks for the info Dave! I will check about this issue with the product team & ask them to acknowledge it on the thread you've shared if it has already been logged as a bug.

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