Inspiring

Answered

Persistent pop ups, how do you disable them? [layer mask]

Forum|Forum|1 year ago
September 27, 2024
7 replies
4483 views

After the latest updat to Photoshop, I get a pop up EVERY TIME I click on a layer mask, it makes no difference if it is a white mask or black mask or one I'm about to use or just making a selection of the mask, EVERY DOG GONE TIME I click on the mask this pop up, pops up. I dismiss it and the next time I touch the layer mask, it pops up again. HOW IN HECK DO YOU SHUT IT OFF so it NEVER pops up again????

This is the annoying and persistent pop up:

I can find nothing in the perferences to shut this thing off. Right clicking on it does nothing, no menu to shut it off or anything. What in the heck do you have to do in order to kill this darn thing??? This is crazy...

Windows

Correct answer joeh87907460

What I did was use the workaround of turning OFF the contextual task bar. When I need it, I'll just turn it on again and when I'm done with it I'll turn it OFF again. It's not a big deal for me since I rarely use it anyway. Just make sure that there is a layer open in photoshop when you try to turn it back on again, otherwise the option for it in the Windows Menu will be be grayed out and unavaliable.

This is NOT a correct answer, even though I'm marking it as correct. The only reasy I'm marking it as correct is because I keep getting emails badgering me to mark one as correct. I've ignored those emails before and someone at adobe goes in a marks one as correct when none of them are, they just want to "close it out" even though the problem isn't actually fixed.

And this doesn't FIX the problem, it's just a work around, for a problem caused by adobe's software engineeres and they can't be bothered to fix it. The truth is, no company should be allowed to sell subscriptions to software or any other product that is buggy and doesn't work as intended. Especially something like this where everything is working and they push out an "update" and boom, it's broken, but they still take your money for something that isn't working right.

T

tuomasvirtanen.fi

Inspiring

Hi, I did the thing: I signed out and signed in. The result: Those annoying pop ups are there! Any further advice?? Regards, Tuomas

tuomasvirtanenNET

joeh87907460AuthorCorrect answer

Inspiring

What I did was use the workaround of turning OFF the contextual task bar. When I need it, I'll just turn it on again and when I'm done with it I'll turn it OFF again. It's not a big deal for me since I rarely use it anyway. Just make sure that there is a layer open in photoshop when you try to turn it back on again, otherwise the option for it in the Windows Menu will be be grayed out and unavaliable.

This is NOT a correct answer, even though I'm marking it as correct. The only reasy I'm marking it as correct is because I keep getting emails badgering me to mark one as correct. I've ignored those emails before and someone at adobe goes in a marks one as correct when none of them are, they just want to "close it out" even though the problem isn't actually fixed.

And this doesn't FIX the problem, it's just a work around, for a problem caused by adobe's software engineeres and they can't be bothered to fix it. The truth is, no company should be allowed to sell subscriptions to software or any other product that is buggy and doesn't work as intended. Especially something like this where everything is working and they push out an "update" and boom, it's broken, but they still take your money for something that isn't working right.

B

britchesss

New Participant

THANK YOU

I was about to throw my computer against a wall.

daniellei4510

Community Expert

Same here. Worse, if I click to close it too soon while it's uploading the video, it freezes as an overlay on the image I'm working on and won't go away until I close the file and open it again.

Adobe Community Expert | If you can't fix it, hide it; if you can't hide it, delete it.

T

TrikinDave

Known Participant

v25.12 is one of the buggiest releases of pscc I've had the pleasure of using. there is a box to untick in Edit/Preferences/Tool, but it doesn't work. The only suggestion I've received on various fora is to reset all the PSCC settings to default. I suspect that it will not work and will take a long time to repair the damage. As far as I'm aware, the best solution is to wait for a bug fix.
Other problems are:

that PSCC defaults to TIFF files the first time I save a new file &

a magenta overlay spontaneously appearing over the whole image which takes 5 minutes of trying random things before it will disappear.

B

BellyB

New Participant

Try to logout your email on help>signout account and re login again.... That works to me! I dont need anymore to hide the contextual bar just to fix the issue. ..

H

Hien Tongho

Participating Frequently

Hi BellyB,

I tried your suggestion and it appeared to work! From PS, per your instruction, I chose Help then signed out of the account . Close PS and reopen and was prompted to log back in. I haven't had time to try several times, only once but it appeared to be gone! Thanks so much for this...I can't even imagine this could be the problem...weird.

H

Hien Tongho

Participating Frequently

BellyB,

Alas, my joy was short-lived, after a few times not popping up, the dreaded dialog came back just as annoying as ever....This new release was indeed a terrible one. Outside of this annoyance, PS crashed multiple times when I was using Liquify. This problem has never existed before.

H

Hien Tongho

Participating Frequently

Same here. This is driving me bonkers.

mglush

Community Expert

Hi!

Go to Preferences>Tools, and turn off tooltips. See the image below.

Let us know if that works!

Michelle

joeh87907460Author

Inspiring

Thank you for trying to help. I tried it and it doesn't work. All that did was stop tooltips from coming up when I hover over a tool.

didnt_help.zip

mglush

Community Expert

Got it! I jsut found this thread--see if this helps? https://community.adobe.com/t5/indesign-discussions/context-bar-and-popup-tutorials-disrupting-workflow/td-p/14757651

Michelle

kglad

Community Expert

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from cc desktop bugs">

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