Photo Restoration Neural Filter Temporarily Disabled

[johns40282744]

The Photo Restoration filter inside the Neural Filters is temporarily disabled due to an error. I'm currently running macOS Ventura 13.0 and Photoshop 24.0. Is there a fix for this, or will I need to wait for a PS dot update?

Thanks!

John

[J453]

Try the following:

1. Restart Photoshop and try again
2. Download the filter models again
   • Quit Photoshop, delete or rename the following folder, Start Photoshop and try again:
     • Windows: C:\Users\[username]\AppData\Roaming\Adobe\UXP\
       PluginsStorage\PHSP\24\Internal\com.adobe.nfp.gallery\PluginData
     • Mac: ~/Library/Application Support/Adobe/UXP/PluginsStorage/
       PHSP/24/Internal/com.adobe.nfp.gallery/PluginData

Instructions here: https://helpx.adobe.com/photoshop/using/neural-filters-feedback.html

[alane48848137]

I'm using Photoshop Beta. I deleted the PHSPBETA directory and Photoshop re-downloaded the Beta plug-in for Restoration. I got the same error that it was Temporarily Disabled. Any other suggestions?

[Shashwat Jain]

I did this, and this helped, but only once. after restarting photohop, the error appears again. Please suggest a fix. I  am using the latest version of PS.

[patrickb86237027]

I have tried all there is to find on the Web, including Jeffrey's suggestion. Nothing is working. Can Adobe fix this issue please? March 7th, 2023.

[ManjotSingh]

I did every thing that mentioned here but problem is remain the same 

[Juan35221950ogle]

He quitado varias veces la carpeta y bajado de nuevo los neural filters con el Photoshop actualizado y me sigue diciendo el mismo error

[2400bps]

"I’ve deleted the folder several times and re-downloaded the neural filters with Photoshop updated, and it keeps giving me the same error" is what Juan35221950ogle said.

[johns40282744]

Thank you, Jeffrey! However, I've tried multiple different things, including the instructions provided, and it still doesn't work. I appreciate the help regardless.

[Sigrie001]

The default option has the face enhancer at 50. After you get that error message turn it down to 0 and it should work. 

It will only give you the face enhance feature if it detects faces, but if a face is turned, looking down or too small it will not detect a face, that's why turning it to 0 works. It will then be able to focus on the entire photo and still give really amazing results!

[Jeff297159475ag9]

Thank you! This worked for me. 

[Blake22288989o9e2]

This seems to have worked for me as well. I also noticed that if photos are not very high quality on the front end, the plug-in will not work regardless and give me the error message still. Seems that some glitches need to be figured out still regardless of any work around.

[taekwon69]

Thanks, worked for me also. 

[Ptweet]

THIS IS THE CORRECT ANSWER! Thank you!

[johns40282744]

OK, I figured out what was happening. The Neural Filter wasn't working because it couldn't detect faces in the attached photo. Not sure why it couldn't as all my other AI apps detected faces immediately.

I thought I would let everyone know what is happening.

[ultrachrome]

Hello John...I'm curious which other A.I. apps you're using that are requiring face detection and if there are any others for restoration or grain reduction that you find markedly better than what Photoshop is offering. We do a ton of Kodak Disc Film scanning here and by layering in the Photoshop version of "photo restoration" at about 35%, we can really improve these tiny film frames. I'd like to be able to use a higher layer density than 35% but the image gets pretty porcelainy looking and artifical and frankly, a little bit creepy too.

[michellen10658962]

Thanks for this info. This was my problem as well - the error message is misleading.

I was running all of my photos through the raw editor first, bumping up the contrast a bit beyond auto. I was able to get face recognition and the filter working after further increasing the contrast of the photo.

[LorneGeneva · Accepted solution]

Mine has also not worked for 3 days.  I've tried done everything suggested in this thread and also uninstalled and re-installed photoshop and installed the beta version.  All with no joy. 

I've also tried applying the neural filter to a layer containing just the face, and a B&W conversion of that layer.  Also no joy.

I've ticked the "not satisfied" box on the neural filter and supplied my photo with the feedback.

The photo is a headshot and the "facial smoothing" neural filter has no problem detecting the face so I don't think that is the issue.

[Tweaker4U]

I've got the same issue.  I tried uninstalling the Beta Photoshop version and reinstalling and that did not work.  When it did work a few days ago, sometimes it was awesome. But sometimes it would do some funky things like changing the new color of one side of a shirt to another color on the other side.  When the lips were too dark, I would use the sponge tool to desaturate some of the color.  That helped some.  Still, I was really loving it and I do hope they work out the bugs soon!

[Donald W. Unruh]

I am experiencing all the same issues you are reporting. On the coloring issue, I find unchecking auto color gives much better results.

[Tweaker4U]

Thank you for that tip!  When ever I can get to colorize feature to work,  I do believe unchecking the about color helps.  Once I got the colorize filter to work after reducing the photo file size.  I do hope Adobe gets the kinks worked out, because I believe it is a wonderful and amazing tool!

[jamesb61590916]

I`ve have the latest PS version and when I went to use removal tool or neural filters, both were disabled. Tried everything, then reinstalled. Failed again. next time I reinstalled the previous PS version, and all is well. The problem is the latest update

[Pfennich15A9]

Hello,

Is there any solution? I have the same problem on PS24.2 and actual Beta, the Neural Filters is temporarily disabled due to an error. New installation of flter and PS do not fix the problem.

[Pfennich15A9]

Hello,

Photo Restoration neural filter is deaktivated because an error (i don´t know which one?).

How i can aktivate this filter?

I have also renewed ths folder: Mac: ~/Library/Application Support/Adobe/UXP/PluginsStorage/
PHSP/22/Internal/com.adobe.nfp.gallery/PluginData

PS 24.2, mac

thanks

[Sameer K]

Welcome to the Photoshop community. I'll need more info to help you figure this out. Please share the system info of Photoshop from Help > System info > Copy & paste into a text document > upload to Creative Cloud files (https://assets.adobe.com/files) and share it with us.

The Photo Restoration neural filter is in beta, so your feedback is well-heard.

Try these things & let me know the outcomes:

• Try with a different set of images that has an identifiable face.
• Try Photoshop Beta from the Creative Cloud desktop app - the Neural filter models will be downloaded separately.
• Try the steps shared here by Jeff: https://community.adobe.com/t5/photoshop-ecosystem-discussions/photo-restoration-neural-filter-tempo...

Let me know how it goes. Thanks!
Sameer K