Photo Restoration Neural Filter Temporarily Disabled

[Fotomaker01RA]

I've been using this filter for the past few weeks because I was making notes and developing a script for a video for YouTube. I'm in the middle of that project that I need to complete this week.

Tonight, when I go to the Neural Filters > Photo Restoration, I keep getting the message noted in the Subject line above - on both my Ps 2025 production release and Ps 2025 beta (each on different Win 11 systems - one a desktop AMD-based GPU, the other a laptop NVIDIA processor - respectively). In all tests tonight, I'm working with .jpg images - RGB mode even if black & white. I have Use Graphics Processor enabled on both systems.

I've shut down and restarted Ps. Doesn't help.

I am seeing a pattern - as I continue to try to diagnose this - that if there's a single subject in my image I don't get that Error message. The image I was working on earlier tonight has three subjects in it. That image consistently produced the Disabled error message.

I'm getting a bit frantic given the timeline I had to prep, record and post a video on this topic this week (week of March 16, 2025).

Does anyone know what's going on? What the ETA is to re-availability of an operational Photo Restoration Neural Filter for images with multiple subjects? Also, is there a reliable workaround?

Thanks for any help.

[Furqan_Hamid]

It sounds like a frustrating issue, especially with your deadline. You might try using an older version of Photoshop or an alternative AI-based restoration tool as a temporary workaround. Also, checking Adobe forums or support for an ETA on the fix could be helpful!

[Claire H.]

Hi @Furqan_Hamid, Interesting that the multiple subjects are giving you an error. If you're able to, can you send a screen recording of the issue you're experiencing? Also, which version of Ps are you using? In the meantime, here are a few steps you can try:

1. Ensure both your production release and beta versions are up-to-date.
2. Try disabling "Use Graphics Processor" temporarily.
3. Isolate one subject in the image and see if the filter works.
4. Uninstall and reinstall Photoshop.

I hope these steps help you resolve the issue. Thanks! ^CH