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Photoshop (2014) Extensions greyed out, extension manager not recognizing photoshop 2014

Enthusiast ,
Jun 18, 2014 Jun 18, 2014

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Im unable to migrate my plugins fomr photoshop cc to cc 2014. Extension manager doesnt seem to show the 2014 versions and also the extensions menu is greyed out inside photoshop, so Im unable to pick anything in there.

anyone knows whats going on ?

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New Here ,
Jun 24, 2014 Jun 24, 2014

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Hey Trevor,

the Extension Manager shows:

Bildschirmfoto 2014-06-24 um 14.08.06.png

And the Desktop Application manager:

Bildschirmfoto 2014-06-24 um 14.09.32.png

So i guess my Application Manager is up to date, but my Extension Manager still not? I reinstalled already 2 times, checked the box for "clear the settings" in the uninstall dialog as well. Restarted the Application Manager and so on. None of these helped so far …

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Community Expert ,
Jun 24, 2014 Jun 24, 2014

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Musti_Ger wrote:

So i guess my Application Manager is up to date, but my Extension Manager still not? I reinstalled already 2 times, checked the box for "clear the settings" in the uninstall dialog as well. Restarted the Application Manager and so on. None of these helped so far …

Musti –


Try the direct download links to the CC patches/updates that were posted here just above and see if that helps get you to the latest version...  Extension Manager CC is included there.

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Community Expert ,
Jun 24, 2014 Jun 24, 2014

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Community Expert ,
Jun 24, 2014 Jun 24, 2014

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should be 7.2.0.74

Capture.jpg

JJMack

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Community Beginner ,
Jun 24, 2014 Jun 24, 2014

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I used only Photography Toolkits (by PSKiss) as extensions in PS CC. But they do not work in CC 2014.

I asked PSKiss:

"Will you upgrade Photography Toolkits for PS CC 2014? The current versions are not supported by a new Extension. It is a pity to say goodbye to such nice plug-ins. In the case of the upgrade have I payed for it again?"

Today I received their answer:

"Our panels are not yet compatible with the new CC 2014.

We hope to finish the update in the following month (which will be a FREE update).

We will inform via our newsletter and Facebook page."

The Extension in my CC 2014 is still greyed out, but it does not contain any extensions compatible with CC 2014.

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Participant ,
Jun 24, 2014 Jun 24, 2014

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I'm having the exact same problem, tried all of the above. Except my Extension Manager will not load anything, it just keeps loading and doesn't do anything. I've tried restarting several times... " Window > Extensions " is still greyed out. I'm shocked at this, doesn't Kuler come with Photoshop and shouldn't that already be showing in the Extensions flyout?

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Adobe Employee ,
Jun 24, 2014 Jun 24, 2014

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Hi Jamessk12,


Try Help > Browse Addons...

Then browse to Kuler, and install from there.

Once Creative Cloud Desktop Application shows that it is installed. Restart Photoshop, then check the Window > Extensions > Kuler menu (Might need to wait about 30 seconds for the sync to happen after PS start).

Regards

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Community Beginner ,
Jun 25, 2014 Jun 25, 2014

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Bad, Bad, very bad Adobe!

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New Here ,
Jul 15, 2014 Jul 15, 2014

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Ok so after combing through this forum and implementing much of the suggestions I arrived at a solution for myself which will hopefully work for you as well!

Instead of trying to automatically open the extension file from the finder, i.e. double clicking the file which opens the adobe extensions manager, I opened the extension manager application by itself and first deleted the remnants of any previous installation attempts. Then by clicking the instal icon on the top right and installing the extension this way, the long way, is what finally worked for me.

Hope this helps!

G

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New Here ,
Jul 24, 2014 Jul 24, 2014

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Hi Everyone,

I had the same issue. I desperately needed the Kuler ( https://creative.adobe.com/addons/products/2507 ) extension and no matter what I did I couldn't get the Extensions Menu option to un-grey. That is until I did the following.

I loaded up the Kuler extension page (link above) and I chose the option towards the bottom "Download / Install your Add-on another way". This allowed me to download the extension to my Desktop. I'm Using Windows 8.1, so not sure what you would do on a Mac.)

2014-07-24_11-55-59.png

I then ran Adobe Extension Manager CC as an Administrator (just right click the Extension Manager icon and select Run as Administrator).

Then I installed the Kuler Extension as normal. I then opened up Photoshop CC 2014 and low and behold, my Extension Menu was available. I then proceeded to install another extension. This time I found a free Long Shadow Generator from the Creative Cloud Extension page and I clicked the button to install it on the webpage, then checked Photoshop, and it was in the list via the Extension Menu. Hope this works for you guys.

2014-07-24_11-42-46.png

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New Here ,
Sep 15, 2014 Sep 15, 2014

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Yes... Adobe have seriously messed up. If they keep up this crap I'll be going back to Corel.

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