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A
aaronr55180564
New Participant
November 2, 2017
Answered

Photoshop 2018 Bug, Problem

  • November 2, 2017
  • 3 replies
  • 931 views

Hey,

i have since 3 days a Problem with Photoshop CC 2018, if i start it, it don't run correctly, i press "New Project" and create it but it Show me this and i can do nothing. I hope you can help me. I reistalled all but it is the same problem.

This topic has been closed for replies.
Correct answer davescm

Hi

Try this - go to Preferences - >General and uncheck "Show Start Workspace when no documents are open".

Restart Photoshop and see if you can use Fie >New to start a new document.

Alternatively :

Go to Preferences > General and click Reset Preferences on Quit. Click OK then close and restart Photoshop

Dave

3 replies

A
aaronr55180564Author
New Participant
November 12, 2017

@all thanks for your help, i found the Problem... i have reset my Pc and now it works

Terri Stevens
Terri Stevens
Brainiac
November 8, 2017

Hello,

are you sure this is CC2018? I don't have the German version but the English version has a new link to Lightroom libraries as shown below and yours doesn't.

Under the Help menu go to 'system Info' The first line in the dialog box is the version number. It should read

Adobe Photoshop Version: 19.0 20170929.r.165 2017/09/29: 1138933  x64

A
aaronr55180564Author
New Participant
November 8, 2017

Hi Terri,

yes it is the newest Version, it is possible that the screenshot was from an other Version because i tried a lot.

But here's a screenshot from the newest Version with the same Problem 

davescm
davescmCorrect answer
Brainiac
November 2, 2017

Hi

Try this - go to Preferences - >General and uncheck "Show Start Workspace when no documents are open".

Restart Photoshop and see if you can use Fie >New to start a new document.

Alternatively :

Go to Preferences > General and click Reset Preferences on Quit. Click OK then close and restart Photoshop

Dave

    A
    aaronr55180564Author
    New Participant
    November 3, 2017

    Hi,

    thanks for answer, but i still have the Problem :-/ now Shows it me this if im starting new document

    davescm
    davescm
    Brainiac
    November 3, 2017

    Hi

    Did you try resetting Preferences ?

    Dave

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