Photoshop 2019 version 20.0 crashes at startup

[tintinh98997719]

Hello,

Im a big fan of photoshop, I have never had any issues with Photoshop.

Now photoshop suddenly started crashing at startup.

I reinstalled it, tried olders versions & updated my drivers.

Im not a big photoshop nerd. so i may act stupid to some of u.

Can someone help me?

This is the error file i get:

<?xml version="1.0"?>

<!DOCTYPE AdobeCrashReport SYSTEM "AdobeCrashReporter.dtd">

<crashreport serviceVersion="2.0.3" clientVersion="2.0.3" applicationName="Adobe Photoshop CC" applicationVersion="20.0.0" build="20180920.r.24" source="Windows-Client">

<time year="2018" month="10" day="15" hour="18" minute="27" second="17" timeoffset="60" timezone="West-Europa (zomertijd)"/>

<user guid="8c92ef65-a6da-48ce-ab53-1876ff9bbd83"/>

<system platform="Windows 10 Home" osversion="10.0" osbuild="17134" applicationlanguage="nl-nl" userlanguage="nl-NL" oslanguage="nl-NL" ram="15802" machine="Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz" model="Intel64 Family 6 Model 94 Stepping 3" cpuCount="8" cpuType="8664" cpuFreq="2592 MHz"/>

<crash exception="EXCEPTION_ACCESS_VIOLATION" exceptionCode="0xc0000005" instruction="0x00007FFD787309C0">

<backtrace crashedThread="0">

<thread index="0">

<stackStatement index="0" address="0x00007FFD787309C0" symbolname="clGetCLObjectInfoINTEL"/>

<stackStatement index="1" address="0x00007FFDBB8645A1" symbolname="StretchBlt"/>

<stackStatement index="2" address="0x00007FFDBC2334BC" symbolname="RtlUnsubscribeWnfNotificationWaitForCompletion"/>

<stackStatement index="3" address="0x00007FFDBC233196" symbolname="RtlUnsubscribeWnfNotificationWaitForCompletion"/>

<stackStatement index="4" address="0x00007FFDBC233030" symbolname="RtlUnsubscribeWnfNotificationWaitForCompletion"/>

<stackStatement index="5" address="0x00007FFDBC232D34" symbolname="RtlUnsubscribeWnfNotificationWaitForCompletion"/>

<stackStatement index="6" address="0x00007FFDBC20F5C9" symbolname="RtlReleaseSRWLockExclusive"/>

<stackStatement index="7" address="0x00007FFDBBDE3034" symbolname="BaseThreadInitThunk"/>

<stackStatement index="8" address="0x00007FFDBC261461" symbolname="RtlUserThreadStart"/>

</thread>

</backtrace>

<registerSet>

<register name="RAX" value="0x00007FFD787309C0"/>

<register name="RBX" value="0x0000018CD4B491D0"/>

<register name="RCX" value="0x0000000E04AFF820"/>

<register name="RDX" value="0x0000018CD4B2DF90"/>

<register name="RSI" value="0x0000000000000000"/>

<register name="RDI" value="0x0000000000000001"/>

<register name="RSP" value="0x0000000E04AFF7F8"/>

<register name="RBP" value="0x000000000000CBB8"/>

<register name="RIP" value="0x00007FFD787309C0"/>

<register name="EFL" value="0x0000000000010202"/>

<register name="LastExceptionToRip" value="0x0000000000000000"/>

<register name="LastExceptionFromRip" value="0x0000000000000000"/>

</registerSet>

<binaryImageSet>

<binaryImage start="0x00007FF7402D0000" end="0x00007FF74D90B000" path="adobe\Photoshop.exe"/>

<binaryImage start="0x00007FFDBC1F0000" end="0x00007FFDBC3D1000" path="ntdll.dll"/>

<binaryImage start="0x00007FFDBBDD0000" end="0x00007FFDBBE82000" path="kernel32.dll"/>

<binaryImage start="0x00007FFDB8BF0000" end="0x00007FFDB8E63000" path="KERNELBASE.dll"/>

<binaryImage start="0x00007FFDB5C40000" end="0x00007FFDB5CCB000" path="apphelp.dll"/>

<binaryImage start="0x00007FFDB09C0000" end="0x00007FFDB0A19000" path="AcGenral.dll"/>

<binaryImage start="0x00007FFDBB590000" end="0x00007FFDBB62E000" path="msvcrt.dll"/>

<binaryImage start="0x00007FFDBBD00000" end="0x00007FFDBBD5B000" path="sechost.dll"/>

<binaryImage start="0x00007FFDBB240000" end="0x00007FFDBB364000" path="rpcrt4.dll"/>

<binaryImage start="0x00007FFDB9690000" end="0x00007FFDB96E1000" path="shlwapi.dll"/>

<binaryImage start="0x00007FFDBBE90000" end="0x00007FFDBC1B3000" path="combase.dll"/>

<binaryImage start="0x00007FFDB9580000" end="0x00007FFDB967A000" path="ucrtbase.dll"/>

<binaryImage start="0x00007FFDB85C0000" end="0x00007FFDB863A000" path="bcryptPrimitives.dll"/>

<binaryImage start="0x00007FFDBB860000" end="0x00007FFDBB888000" path="gdi32.dll"/>

<binaryImage start="0x00007FFDB8640000" end="0x00007FFDB87D2000" path="gdi32full.dll"/>

<binaryImage start="0x00007FFDB8A30000" end="0x00007FFDB8ACF000" path="msvcp_win.dll"/>

<binaryImage start="0x00007FFDBB6D0000" end="0x00007FFDBB860000" path="user32.dll"/>

<binaryImage start="0x00007FFDB8BD0000" end="0x00007FFDB8BF0000" path="win32u.dll"/>

<binaryImage start="0x00007FFDB9BC0000" end="0x00007FFDB9D11000" path="ole32.dll"/>

<binaryImage start="0x00007FFDB9D30000" end="0x00007FFDBB16F000" path="shell32.dll"/>

<binaryImage start="0x00007FFDB8AD0000" end="0x00007FFDB8B19000" path="cfgmgr32.dll"/>

<binaryImage start="0x00007FFDBB4A0000" end="0x00007FFDBB549000" path="SHCore.dll"/>

<binaryImage start="0x00007FFDB8E70000" end="0x00007FFDB957D000" path="windows.storage.dll"/>

<binaryImage start="0x00007FFDBB3F0000" end="0x00007FFDBB491000" path="advapi32.dll"/>

<binaryImage start="0x00007FFDB85A0000" end="0x00007FFDB85B1000" path="kernel.appcore.dll"/>

<binaryImage start="0x00007FFDB8520000" end="0x00007FFDB853F000" path="profapi.dll"/>

<binaryImage start="0x00007FFDB8550000" end="0x00007FFDB859C000" path="powrprof.dll"/>

<binaryImage start="0x00007FFDB8540000" end="0x00007FFDB854A000" path="fltLib.dll"/>

<binaryImage start="0x00007FFDB8400000" end="0x00007FFDB8430000" path="sspicli.dll"/>

<binaryImage start="0x00007FFDB8430000" end="0x00007FFDB8458000" path="userenv.dll"/>

<binaryImage start="0x00007FFDAC310000" end="0x00007FFDAC32A000" path="mpr.dll"/>

<binaryImage start="0x00007FFDBB560000" end="0x00007FFDBB58D000" path="imm32.dll"/>

<binaryImage start="0x00007FFDBBD60000" end="0x00007FFDBBDCC000" path="ws2_32.dll"/>

<binaryImage start="0x00007FFDAEB10000" end="0x00007FFDAECAA000" path="GdiPlus.dll"/>

<binaryImage start="0x00007FFDB8840000" end="0x00007FFDB8A22000" path="crypt32.dll"/>

<binaryImage start="0x00007FFDB72C0000" end="0x00007FFDB737B000" path="dxgi.dll"/>

<binaryImage start="0x00007FFDB8500000" end="0x00007FFDB8512000" path="msasn1.dll"/>

<binaryImage start="0x00007FFDB46E0000" end="0x00007FFDB4B0F000" path="D3DCOMPILER_47.dll"/>

<binaryImage start="0x00007FFDADFA0000" end="0x00007FFDAE048000" path="mscms.dll"/>

<binaryImage start="0x00007FFDB7B00000" end="0x00007FFDB7B38000" path="IPHLPAPI.DLL"/>

<binaryImage start="0x00007FFDA3350000" end="0x00007FFDA3470000" path="opengl32.dll"/>

<binaryImage start="0x00007FFDB33B0000" end="0x00007FFDB348C000" path="winhttp.dll"/>

<binaryImage start="0x00007FFDA8B00000" end="0x00007FFDA8F6F000" path="wininet.dll"/>

<binaryImage start="0x00007FFDAE9D0000" end="0x00007FFDAEA55000" path="winspool.drv"/>

<binaryImage start="0x00007FFDB0960000" end="0x00007FFDB09B7000" path="adobe\CRClient.dll"/>

<binaryImage start="0x00007FFDB08A0000" end="0x00007FFDB0960000" path="adobe\ExtendScript.dll"/>

<binaryImage start="0x0000000050510000" end="0x0000000050677000" path="adobe\icucnv58.dll"/>

<binaryImage start="0x00007FFDB06A0000" end="0x00007FFDB0895000" path="adobe\AdbePM.dll"/>

<binaryImage start="0x00007FFDB05E0000" end="0x00007FFDB0692000" path="adobe\SCCore.dll"/>

<binaryImage start="0x00007FFD88D00000" end="0x00007FFD897B0000" path="adobe\opencv_world320.dll"/>

<binaryImage start="0x00007FFDA4210000" end="0x00007FFDA428A000" path="adobe\VulcanControl.dll"/>

<binaryImage start="0x00007FFDBB170000" end="0x00007FFDBB232000" path="oleaut32.dll"/>

<binaryImage start="0x00007FFDA3AA0000" end="0x00007FFDA3D18000" path="adobe\AdobeOwl.dll"/>

<binaryImage start="0x00007FFDB0590000" end="0x00007FFDB05D5000" path="adobe\tbb.dll"/>

<binaryImage start="0x00007FFDA38F0000" end="0x00007FFDA3A9C000" path="adobe\AdobeXMPFiles.dll"/>

<binaryImage start="0x000000006A400000" end="0x000000006A475000" path="adobe\cgGL.dll"/>

<binaryImage start="0x00007FFDA41A0000" end="0x00007FFDA420B000" path="adobe\ahclient.dll"/>

<binaryImage start="0x0000000050430000" end="0x0000000050504000" path="adobe\AXEDOMCore.dll"/>

<binaryImage start="0x00007FFDA4100000" end="0x00007FFDA419A000" path="adobe\VulcanMessage5.dll"/>

<binaryImage start="0x0000000050420000" end="0x000000005042E000" path="adobe\dnssd.dll"/>

<binaryImage start="0x00007FFD89FF0000" end="0x00007FFD8A505000" path="adobe\MPS.dll"/>

<binaryImage start="0x00007FFD884F0000" end="0x00007FFD88A74000" path="adobe\PlugPlugOwl.dll"/>

<binaryImage start="0x00007FFD86F10000" end="0x00007FFD87D74000" path="adobe\AdobeLinguistic.dll"/>

<binaryImage start="0x00007FFD8FCB0000" end="0x00007FFD8FD57000" path="msvcp140.dll"/>

<binaryImage start="0x00007FFDB8060000" end="0x00007FFDB8085000" path="bcrypt.dll"/>

<binaryImage start="0x00007FFDA29A0000" end="0x00007FFDA29AC000" path="secur32.dll"/>

<binaryImage start="0x00007FFDB1F30000" end="0x00007FFDB1F46000" path="VCRUNTIME140.dll"/>

<binaryImage start="0x00007FFDAE150000" end="0x00007FFDAE17C000" path="glu32.dll"/>

<binaryImage start="0x00007FFDB7F30000" end="0x00007FFDB7F47000" path="cryptsp.dll"/>

<binaryImage start="0x00007FFDB5B10000" end="0x00007FFDB5B20000" path="ColorAdapterClient.dll"/>

<binaryImage start="0x00007FFDB6240000" end="0x00007FFDB63F4000" path="propsys.dll"/>

<binaryImage start="0x00007FFDB6F10000" end="0x00007FFDB70D9000" path="dbghelp.dll"/>

<binaryImage start="0x00007FFDAFDA0000" end="0x00007FFDAFDC6000" path="adobe\CITThreading.dll"/>

<binaryImage start="0x00007FFDA91E0000" end="0x00007FFDA9224000" path="adobe\tbbmalloc.dll"/>

<binaryImage start="0x0000000050250000" end="0x000000005041D000" path="adobe\icuuc58.dll"/>

<binaryImage start="0x00007FFDA40A0000" end="0x00007FFDA40F3000" path="CONCRT140.dll"/>

<binaryImage start="0x00007FFD87FC0000" end="0x00007FFD884EF000" path="adobe\libmmd.dll"/>

<binaryImage start="0x00007FFD8FB60000" end="0x00007FFD8FCAD000" path="adobe\AdobeXMP.dll"/>

<binaryImage start="0x00007FFDB7F50000" end="0x00007FFDB7F5B000" path="CRYPTBASE.DLL"/>

<binaryImage start="0x00007FFD89CD0000" end="0x00007FFD89FED000" path="adobe\AIDE.dll"/>

<binaryImage start="0x00007FFD7A040000" end="0x00007FFD7B53F000" path="adobe\svml_dispmd.dll"/>

<binaryImage start="0x00007FFDB11C0000" end="0x00007FFDB136E000" path="WindowsCodecs.dll"/>

<binaryImage start="0x0000018CC6920000" end="0x0000018CC8220000" path="adobe\icudt58.dll"/>

<binaryImage start="0x0000000000D70000" end="0x00000000016D4000" path="adobe\cg.dll"/>

<binaryImage start="0x00007FFDB1000000" end="0x00007FFDB1065000" path="ninput.dll"/>

<binaryImage start="0x00007FFDB3490000" end="0x00007FFDB349A000" path="version.dll"/>

<binaryImage start="0x00007FFDB5D70000" end="0x00007FFDB5E08000" path="uxtheme.dll"/>

<binaryImage start="0x00007FFDB7960000" end="0x00007FFDB7993000" path="rsaenh.dll"/>

<binaryImage start="0x00007FFDAC5E0000" end="0x00007FFDAC849000" path="comctl32.dll"/>

<binaryImage start="0x00007FFD998C0000" end="0x00007FFD99913000" path="sti.dll"/>

<binaryImage start="0x00007FFDB96F0000" end="0x00007FFDB9864000" path="msctf.dll"/>

<binaryImage start="0x00007FFDBB630000" end="0x00007FFDBB6D0000" path="clbcatq.dll"/>

<binaryImage start="0x00007FFDA2C30000" end="0x00007FFDA2C3A000" path="wiatrace.dll"/>

<binaryImage start="0x0000018CCA500000" end="0x0000018CCA61A000" path="adobe\Photoshop.dll"/>

<binaryImage start="0x0000018CCA620000" end="0x0000018CCA8CE000" path="adobe\PSViews.dll"/>

<binaryImage start="0x00007FFDB4E30000" end="0x00007FFDB53F7000" path="d2d1.dll"/>

<binaryImage start="0x00007FFDA2F60000" end="0x00007FFDA327C000" path="DWrite.dll"/>

<binaryImage start="0x00007FFDB68D0000" end="0x00007FFDB68F9000" path="dwmapi.dll"/>

<binaryImage start="0x00007FFDAABE0000" end="0x00007FFDAAC38000" path="dataexchange.dll"/>

<binaryImage start="0x00007FFDB4B10000" end="0x00007FFDB4E1B000" path="d3d11.dll"/>

<binaryImage start="0x00007FFDB5400000" end="0x00007FFDB559C000" path="dcomp.dll"/>

<binaryImage start="0x00007FFDB69E0000" end="0x00007FFDB6B98000" path="twinapi.appcore.dll"/>

<binaryImage start="0x00007FFDB69B0000" end="0x00007FFDB69D1000" path="rmclient.dll"/>

<binaryImage start="0x00007FFDA42C0000" end="0x00007FFDA42FC000" path="C_G18030.DLL"/>

<binaryImage start="0x00007FFDB43C0000" end="0x00007FFDB43F6000" path="netprofm.dll"/>

<binaryImage start="0x00007FFDB1E50000" end="0x00007FFDB1E5E000" path="npmproxy.dll"/>

<binaryImage start="0x00007FFDBB550000" end="0x00007FFDBB558000" path="nsi.dll"/>

<binaryImage start="0x00007FFDB20B0000" end="0x00007FFDB20C6000" path="dhcpcsvc6.DLL"/>

<binaryImage start="0x00007FFDB2270000" end="0x00007FFDB228A000" path="dhcpcsvc.dll"/>

<binaryImage start="0x00007FFD8EC40000" end="0x00007FFD8ECBF000" path="adobe\AdobePIP.dll"/>

<binaryImage start="0x00007FFDB79A0000" end="0x00007FFDB79AA000" path="dpapi.dll"/>

<binaryImage start="0x00007FFD8B670000" end="0x00007FFD8B88E000" path="adobe\LogSession.dll"/>

<binaryImage start="0x00007FFD8B270000" end="0x00007FFD8B37D000" path="adobe\adobe_caps.dll"/>

<binaryImage start="0x00007FFD9B840000" end="0x00007FFD9BC24000" path="msi.dll"/>

<binaryImage start="0x00007FFD9D2E0000" end="0x00007FFD9D2F1000" path="wbemprox.dll"/>

<binaryImage start="0x00007FFD9DCD0000" end="0x00007FFD9DD53000" path="wbemcomn.dll"/>

<binaryImage start="0x00007FFD9E220000" end="0x00007FFD9E2B4000" path="webio.dll"/>

<binaryImage start="0x00007FFD9D380000" end="0x00007FFD9D394000" path="wbemsvc.dll"/>

<binaryImage start="0x00007FFDB7D80000" end="0x00007FFDB7DE6000" path="mswsock.dll"/>

<binaryImage start="0x00007FFDB2CF0000" end="0x00007FFDB2CFB000" path="winnsi.dll"/>

<binaryImage start="0x00007FFD9BE30000" end="0x00007FFD9BF22000" path="fastprox.dll"/>

<binaryImage start="0x00007FFDB7B40000" end="0x00007FFDB7BFE000" path="dnsapi.dll"/>

<binaryImage start="0x00007FFDA7FB0000" end="0x00007FFDA7FBA000" path="rasadhlp.dll"/>

<binaryImage start="0x00007FFDAA390000" end="0x00007FFDAA402000" path="FWPUCLNT.DLL"/>

<binaryImage start="0x00007FFDB78A0000" end="0x00007FFDB7919000" path="schannel.dll"/>

<binaryImage start="0x00007FFDA6E30000" end="0x00007FFDA6E44000" path="mskeyprotect.dll"/>

<binaryImage start="0x00007FFDB8030000" end="0x00007FFDB8056000" path="ncrypt.dll"/>

<binaryImage start="0x00007FFDB7FF0000" end="0x00007FFDB8026000" path="ntasn1.dll"/>

<binaryImage start="0x00007FFD89840000" end="0x00007FFD89861000" path="ncryptsslp.dll"/>

<binaryImage start="0x00007FFDB1E30000" end="0x00007FFDB1E37000" path="msimg32.dll"/>

<binaryImage start="0x00007FFDB03D0000" end="0x00007FFDB0467000" path="TextInputFramework.dll"/>

<binaryImage start="0x00007FFDB0CE0000" end="0x00007FFDB0FFE000" path="CoreUIComponents.dll"/>

<binaryImage start="0x00007FFDB58E0000" end="0x00007FFDB59BA000" path="CoreMessaging.dll"/>

<binaryImage start="0x00007FFDB75F0000" end="0x00007FFDB7621000" path="ntmarta.dll"/>

<binaryImage start="0x00007FFDB4000000" end="0x00007FFDB414D000" path="WinTypes.dll"/>

<binaryImage start="0x00007FFDAFD80000" end="0x00007FFDAFD9D000" path="adobe\FastCore.8bx"/>

<binaryImage start="0x00007FFD87EA0000" end="0x00007FFD87FB1000" path="adobe\MMXCore.8bx"/>

<binaryImage start="0x00007FFD8B1C0000" end="0x00007FFD8B269000" path="adobe\MultiProcessor Support.8bx"/>

<binaryImage start="0x00007FFD95F30000" end="0x00007FFD95F6B000" path="adobe\Plugin.dll"/>

<binaryImage start="0x00007FFD76D00000" end="0x00007FFD77419000" path="adobe\HalideBottlenecks.8bx"/>

<binaryImage start="0x00007FFD71930000" end="0x00007FFD7201D000" path="adobe\Dicom.8bi"/>

<binaryImage start="0x00007FFD9D1A0000" end="0x00007FFD9D1B7000" path="netapi32.dll"/>

<binaryImage start="0x00007FFDB7110000" end="0x00007FFDB7119000" path="wsock32.dll"/>

<binaryImage start="0x00000000016E0000" end="0x0000000006E97000" path="adobe\Camera Raw.8bi"/>

<binaryImage start="0x00007FFD8B620000" end="0x00007FFD8B66B000" path="adobe\WinRTSupport.dll"/>

<binaryImage start="0x00007FFDAE290000" end="0x00007FFDAE2C0000" path="adobe\Bib.dll"/>

<binaryImage start="0x00007FFDAE250000" end="0x00007FFDAE283000" path="adobe\BIBUtils.dll"/>

<binaryImage start="0x00007FFDA3720000" end="0x00007FFDA3797000" path="adobe\AdobeSVGAGM.dll"/>

<binaryImage start="0x0000000077BF0000" end="0x0000000077FF4000" path="adobe\SVGRE.dll"/>

<binaryImage start="0x00007FFD91750000" end="0x00007FFD918ED000" path="adobe\ACE.dll"/>

<binaryImage start="0x00007FFD91260000" end="0x00007FFD91743000" path="adobe\AGM.dll"/>

<binaryImage start="0x00007FFDBB8B0000" end="0x00007FFDBBCFB000" path="setupapi.dll"/>

<binaryImage start="0x00007FFD90E40000" end="0x00007FFD9125C000" path="adobe\CoolType.dll"/>

<binaryImage start="0x0000000050220000" end="0x0000000050247000" path="adobe\AXE8SharedExpat.dll"/>

<binaryImage start="0x00007FFDAE1A0000" end="0x00007FFDAE1E3000" path="icm32.dll"/>

<binaryImage start="0x00007FFD78FD0000" end="0x00007FFD797A9000" path="adobe\ScriptingSupport.8li"/>

<binaryImage start="0x00007FFD8B020000" end="0x00007FFD8B1A2000" path="adobe\Spaces.8li"/>

<binaryImage start="0x00007FFD68BB0000" end="0x00007FFD6EAB8000" path="adobe\libcef.dll"/>

<binaryImage start="0x00007FFDB9D20000" end="0x00007FFDB9D28000" path="psapi.dll"/>

<binaryImage start="0x00007FFDB9870000" end="0x00007FFDB995D000" path="comdlg32.dll"/>

<binaryImage start="0x00007FFDAE960000" end="0x00007FFDAE9CB000" path="oleacc.dll"/>

<binaryImage start="0x00007FFDB4400000" end="0x00007FFDB4423000" path="winmm.dll"/>

<binaryImage start="0x00007FFDB87E0000" end="0x00007FFDB8837000" path="wintrust.dll"/>

<binaryImage start="0x00007FFDB70E0000" end="0x00007FFDB70EC000" path="hid.dll"/>

<binaryImage start="0x00007FFDAEA60000" end="0x00007FFDAEA79000" path="usp10.dll"/>

<binaryImage start="0x00007FFDABC40000" end="0x00007FFDABC51000" path="credui.dll"/>

<binaryImage start="0x00007FFDAA6B0000" end="0x00007FFDAA878000" path="urlmon.dll"/>

<binaryImage start="0x00007FFD921F0000" end="0x00007FFD92286000" path="cryptui.dll"/>

<binaryImage start="0x00007FFDB70F0000" end="0x00007FFDB7103000" path="wtsapi32.dll"/>

<binaryImage start="0x00007FFDAF1B0000" end="0x00007FFDAF347000" path="d3d9.dll"/>

<binaryImage start="0x00007FFDA8660000" end="0x00007FFDA8682000" path="dxva2.dll"/>

<binaryImage start="0x00007FFDB4390000" end="0x00007FFDB43BA000" path="WINMMBASE.dll"/>

<binaryImage start="0x00007FFDB3680000" end="0x00007FFDB36E5000" path="wevtapi.dll"/>

<binaryImage start="0x00007FFDAB8F0000" end="0x00007FFDABB95000" path="iertutil.dll"/>

<binaryImage start="0x00007FFD90DA0000" end="0x00007FFD90E33000" path="adobe\chrome_elf.dll"/>

<binaryImage start="0x00007FFDB30F0000" end="0x00007FFDB3108000" path="samcli.dll"/>

<binaryImage start="0x00007FFDB7C00000" end="0x00007FFDB7C0E000" path="netutils.dll"/>

<binaryImage start="0x00007FFDB7690000" end="0x00007FFDB76E6000" path="winsta.dll"/>

<binaryImage start="0x00007FFDB0200000" end="0x00007FFDB023B000" path="rometadata.dll"/>

<binaryImage start="0x00007FFDAE2C0000" end="0x00007FFDAE95B000" path="OneCoreUAPCommonProxyStub.dll"/>

<binaryImage start="0x00007FFDA0060000" end="0x00007FFDA010B000" path="StructuredQuery.dll"/>

<binaryImage start="0x00007FFDA4D40000" end="0x00007FFDA4E71000" path="Windows.StateRepositoryPS.dll"/>

<binaryImage start="0x00007FFD965D0000" end="0x00007FFD9668D000" path="Windows.Storage.Search.dll"/>

<binaryImage start="0x00007FFDA9000000" end="0x00007FFDA901D000" path="cldapi.dll"/>

<binaryImage start="0x00007FFDA6E90000" end="0x00007FFDA6ED4000" path="edputil.dll"/>

<binaryImage start="0x00007FFDB59C0000" end="0x00007FFDB59D9000" path="nlaapi.dll"/>

<binaryImage start="0x00007FFDB8310000" end="0x00007FFDB8337000" path="devobj.dll"/>

<binaryImage start="0x00007FFD9D740000" end="0x00007FFD9D86C000" path="AudioSes.dll"/>

<binaryImage start="0x00007FFDB1C80000" end="0x00007FFDB1CF6000" path="MMDevAPI.dll"/>

<binaryImage start="0x00007FFDB3720000" end="0x00007FFDB372A000" path="avrt.dll"/>

<binaryImage start="0x00007FFDB64B0000" end="0x00007FFDB6518000" path="wlanapi.dll"/>

<binaryImage start="0x00007FFDAA4E0000" end="0x00007FFDAA57B000" path="twinapi.dll"/>

<binaryImage start="0x00007FFDB0470000" end="0x00007FFDB0584000" path="Windows.UI.dll"/>

<binaryImage start="0x00007FFDB3500000" end="0x00007FFDB3579000" path="InputHost.dll"/>

<binaryImage start="0x00007FFDB8360000" end="0x00007FFDB83FA000" path="sxs.dll"/>

<binaryImage start="0x00007FFD920F0000" end="0x00007FFD92105000" path="ondemandconnroutehelper.dll"/>

<binaryImage start="0x00007FFDB21D0000" end="0x00007FFDB21FE000" path="cryptnet.dll"/>

<binaryImage start="0x00007FFD91AA0000" end="0x00007FFD91C32000" path="D3D12.dll"/>

<binaryImage start="0x00007FFDB3DE0000" end="0x00007FFDB3E71000" path="msvcp110_win.dll"/>

<binaryImage start="0x00007FFD89880000" end="0x00007FFD89A31000" path="adobe\aif.dll"/>

<binaryImage start="0x00007FFDBB890000" end="0x00007FFDBB8AD000" path="imagehlp.dll"/>

<binaryImage start="0x0000000074750000" end="0x0000000076DCD000" path="nvoglv64.dll"/>

<binaryImage start="0x00007FFDAC900000" end="0x00007FFDADA5D000" path="igc64.dll"/>

<binaryImage start="0x00007FFD8ED10000" end="0x00007FFD8EDFE000" path="nvldumdx.dll"/>

<binaryImage start="0x00007FFD74970000" end="0x00007FFD76CF1000" path="nvwgf2umx.dll"/>

<binaryImage start="0x00007FFDAECB0000" end="0x00007FFDAF1A1000" path="nvapi64.dll"/>

<binaryImage start="0x00007FFD93760000" end="0x00007FFD94CDC000" path="igd10iumd64.dll"/>

<binaryImage start="0x00007FFD88B70000" end="0x00007FFD88CF2000" path="IntelOpenCL64.dll"/>

<binaryImage start="0x00007FFD789B0000" end="0x00007FFD78B87000" path="intelocl64.dll"/>

<binaryImage start="0x00007FFD91970000" end="0x00007FFD91A0E000" path="task_executor64.dll"/>

<binaryImage start="0x00007FFD8E180000" end="0x00007FFD8E258000" path="cpu_device64.dll"/>

<binaryImage start="0x00007FFD66A60000" end="0x00007FFD68BAB000" path="nvopencl.dll"/>

<binaryImage start="0x00007FFD78880000" end="0x00007FFD789A3000" path="nvfatbinaryLoader.dll"/>

<binaryImage start="0x00007FFDA36B0000" end="0x00007FFDA371B000" path="IntelOpenCL64.dll"/>

<binaryImage start="0x00007FFD781A0000" end="0x00007FFD78871000" path="igdrcl64.dll"/>

<binaryImage start="0x00007FFD96860000" end="0x00007FFD968A7000" path="igdfcl64.dll"/>

<binaryImage start="0x00007FFD77B00000" end="0x00007FFD7819C000" path="igdmcl64.dll"/>

<binaryImage start="0x00007FFD91A10000" end="0x00007FFD91A97000" path="OpenCL.DLL"/>

<binaryImage start="0x00007FFD643F0000" end="0x00007FFD66A57000" path="nvcompiler.dll"/>

<binaryImage start="0x00007FFD72020000" end="0x00007FFD72F34000" path="nvptxJitCompiler.dll"/>

<binaryImage start="0x00007FFD778F0000" end="0x00007FFD77AF2000" path="adobe\IMSLib.dll"/>

<binaryImage start="0x0000000000400000" end="0x00000000007A2000" path="adobe\MediaCoreIF.DLL"/>

<binaryImage start="0x0000000006EA0000" end="0x0000000006EAE000" path="adobe\boost_system.dll"/>

<binaryImage start="0x0000000006EB0000" end="0x0000000006EC9000" path="adobe\boost_date_time.dll"/>

<binaryImage start="0x0000000006ED0000" end="0x0000000006EF3000" path="adobe\boost_threads.dll"/>

<binaryImage start="0x0000000006F00000" end="0x0000000006F8D000" path="adobe\dvatransport.dll"/>

<binaryImage start="0x0000000006F90000" end="0x0000000007031000" path="adobe\dvamediatypes.dll"/>

<binaryImage start="0x0000000007040000" end="0x000000000743C000" path="adobe\dvacore.dll"/>

<binaryImage start="0x0000000007440000" end="0x0000000007487000" path="adobe\dvamarshal.dll"/>

<binaryImage start="0x0000000007490000" end="0x0000000007669000" path="adobe\dvaaudiodevice.dll"/>

<binaryImage start="0x0000000007670000" end="0x00000000078A9000" path="adobe\dynamiclink.dll"/>

<binaryImage start="0x00000000078B0000" end="0x00000000079CE000" path="adobe\dvaplayer.dll"/>

<binaryImage start="0x00000000079D0000" end="0x0000000007A01000" path="adobe\dvaunittesting.dll"/>

<binaryImage start="0x0000000007A10000" end="0x0000000007A38000" path="adobe\boost_filesystem.dll"/>

<binaryImage start="0x0000000007A40000" end="0x0000000007BB4000" path="adobe\dvascripting.dll"/>

<binaryImage start="0x0000000007BC0000" end="0x0000000008838000" path="adobe\dvaaccelerate.dll"/>

<binaryImage start="0x00007FFD5C240000" end="0x00007FFD5E53E000" path="common_clang64.dll"/>

<binaryImage start="0x00007FFDB7220000" end="0x00007FFDB7242000" path="gpapi.dll"/>

<binaryImage start="0x00007FFD775A0000" end="0x00007FFD777D4000" path="msxml3.dll"/>

<binaryImage start="0x0000000180000000" end="0x0000000180210000" path="adobe\WRServices.dll"/>

<binaryImage start="0x00007FFD56C50000" end="0x00007FFD57B8C000" path="adobe\AdobeHunspellPlugin.dll"/>

<binaryImage start="0x0000018D3B330000" end="0x0000018D3B437000" path="adobe\WRLiloPlugin.dll"/>

</binaryImageSet>

<dumpType>

Mini

</dumpType>

</crash>

</crashreport>

[KevinHopps]

For anyone still crashing, I would be interested in seeing a file that Photoshop creates during its launch. It is possible that the crash happens too early, but the file would be in the Photoshop settings folder. Possibly your equivalent of the path

C:\Users\YOU\AppData\Roaming\Adobe\Adobe Photoshop CC 2019\Adobe Photoshop CC 2019 Settings\sniffer-out.txt

That file might provide some useful information into figuring out why the crash is happening. The file gets written each launch, so please send one that occurs right after a failed launch.

Another thing to try to work around the bug is to leave UAC on, and launch Photoshop as Administrator. If that works, you could leave UAC on and create an alias that launches Photoshop as admin. Of course if your system is locked down then you won't be able to do that.

[arjanj668]

this worked for me:
- I disabled UAC
- start photoshop as administrator (windows 10 btw)

- returned UAC to the normal settings

and next time it will start the normal way also.. it seems as if photoshop tries to initially write something at the first boot which fails.. but this seems to fix it for me..

[Droogie64]

Still doesn't help those of us that are on locked down Windows Active Directory networks, of almost 5,000 employees I might add - will this bug be fixed in any future updates so we can use the latest version?

[KevinHopps]

Sorry, Droogie45, I am looking into this bug. The short answer is yes, this will be fixed. But in order to fix it I need to get more information somehow. If you are still crashing, can you attach the sniffer-out.txt file that Photoshop [hopefully] creates during its launch? The file is at your equivalent of the path

C:\Users\YOURNAME\AppData\Roaming\Adobe\Adobe Photoshop CC 2019\Adobe Photoshop CC 2019 Settings\sniffer-out.txt

Meanwhile, I will keep trying to reproduce this crasher in-house.

I thought of one more thing to try as a temporary workaround. If you create a text file:

    C:\Users\YOURNAME\AppData\Local\Temp\PhotoshopCrashes\Crash_test.txt

and in it put two lines:

1

Crash

Then, when Photoshop launches, it should notice this file, and temporarily stop using the GPU. If Photoshop successfully launches then, it will run but without the benefit of the GPU, and any features that require the GPU will not work. This would be useful information for me as well.

Kevin

[Droogie64]

Sorry, but I've totally deleted it and went back to 2018 version.  My workload is not allowing me to mess with it . . .  I'm afraid it is going to delete my 2018 version . . . I'll reinstall it tomorrow and then send you the file.

[zelluloid]

(Replying from my personal account - don't have a profile for the corporate-managed account I'm using at work where I have the problem)

Editing that file did not help!

The crash does create sniffer-out files on my system - how can I get these to you? (No file-sharing or cloud services as I'm on a corporate network, e-mail would be best!)

[Eric Hilliard]

Here you go Kevin...

Number of Launches: 22

stdout:

# Photoshop Version: 20180920.r.24 2018/09/20: 1193433

Tester="Photoshop"

snifferStart="2018-10-30_11:11:55"

AIFCoreInitialized=1

# 00000_2018/10/30_11:11:55.195(+00.000)[63ac] BEGIN DoRunAIFOGLInitialize

AIFOGLInitialized=1

# 00001_2018/10/30_11:11:55.195(+00.000)[63ac] END DoRunAIFOGLInitialize, duration=1.96721e-05

# 00002_2018/10/30_11:11:55.195(+00.000)[63ac] BEGIN DoRunAnyGLGPU

OGLContextCreated=1

# 00003_2018/10/30_11:11:56.051(+00.856)[63ac] END DoRunAnyGLGPU, duration=0.855891

# 00004_2018/10/30_11:11:56.051(+00.000)[63ac] BEGIN DoRunEnumerateGLGPUs

# 00005_2018/10/30_11:11:56.101(+00.050)[63ac]  wmiNumDevices=1

# 00006_2018/10/30_11:11:56.102(+00.001)[63ac]  adapter[0]{ VendorID=4318 DeviceId=4156 SubSysId=278204476 Revision=161 DedicatedVideoMemory=8538292224 DedicatedSystemMemory=0 SharedSystemMemory=34315661312 Description=NVIDIA Quadro K5200}

# 00007_2018/10/30_11:11:56.102(+00.000)[63ac]  output[0]{ DesktopCoordinates={ L=0 T=0 R=1920 B=1080 W=1920 H=1080 } AttachedToDesktop=1 Rotation=1 Monitor=0000000000010001 DeviceName=\\\\.\\DISPLAY2

# 00008_2018/10/30_11:11:56.103(+00.000)[63ac]  output[1]{ DesktopCoordinates={ L=1920 T=-9 R=3840 B=1071 W=1920 H=1080 } AttachedToDesktop=1 Rotation=1 Monitor=0000000000010003 DeviceName=\\\\.\\DISPLAY1

# 00009_2018/10/30_11:11:56.103(+00.000)[63ac]  adapter[0] displays: 2

# 00010_2018/10/30_11:11:56.103(+00.000)[63ac]  adapter[1]{ VendorID=5140 DeviceId=140 SubSysId=0 Revision=0 DedicatedVideoMemory=0 DedicatedSystemMemory=0 SharedSystemMemory=34315661312 Description=Microsoft Basic Render Driver}

# 00011_2018/10/30_11:11:56.103(+00.000)[63ac]  dxgiNumDevices=1

# 00012_2018/10/30_11:11:56.103(+00.000)[63ac]  aifNumDevices=1

# 00013_2018/10/30_11:11:56.103(+00.000)[63ac]  aifDeviceIndex=0

# 00014_2018/10/30_11:11:56.104(+00.000)[63ac]  creating ContextOffscreen for { DeviceName=\\\\.\\DISPLAY2 DeviceString=NVIDIA Quadro K5200 DisplayID=4156}

# 00015_2018/10/30_11:11:56.138(+00.035)[63ac]  aifDevice[0]={ DeviceName=\\\\.\\DISPLAY2 DeviceString=NVIDIA Quadro K5200 DisplayID=4156}

# 00016_2018/10/30_11:11:56.138(+00.000)[63ac]  aifNumContexts=1

NumGLGPUs=1

# 00017_2018/10/30_11:11:56.138(+00.000)[63ac] END DoRunEnumerateGLGPUs, duration=0.0873675

glgpu[0].GLVersion="4.1"

# 00018_2018/10/30_11:11:56.139(+00.000)[63ac] fAdapterDesc.VendorId=4318

# 00019_2018/10/30_11:11:56.139(+00.000)[63ac] Looks like a discrete GPU

glgpu[0].IsIntegratedGLGPU=0

# 00020_2018/10/30_11:11:56.139(+00.001)[63ac] DXGI RAM=8538292224=8142MB

# 00021_2018/10/30_11:11:56.139(+00.000)[63ac] wmiVRAM=8192 dxgiVRAM=8142

glgpu[0].GLMemoryMB=8192

glgpu[0].GLName="NVIDIA Quadro K5200"

glgpu[0].GLVendor="NVIDIA Corporation"

glgpu[0].GLVendorID=4318

glgpu[0].GLDriverVersion="24.21.14.1181"

glgpu[0].GLRectTextureSize=16384

glgpu[0].GLRenderer="Quadro K5200/PCIe/SSE2"

glgpu[0].GLRendererID=4156

glgpu[0].HasGLNPOTSupport=1

glgpu[0].GLDriver="C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispwi.inf_amd64_699e2183f9d0a016\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispwi.inf_amd64_699e2183f9d0a016\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispwi.inf_amd64_699e2183f9d0a016\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispwi.inf_amd64_699e2183f9d0a016\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispwi.inf_amd64_699e2183f9d0a016\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispwi.inf_amd64_699e2183f9d0a016\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispwi.inf_amd64_699e2183f9d0a016\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispwi.inf_amd64_699e2183f9d0a016\nvldumd.dll"

glgpu[0].GLDriverDate="20181016000000.000000-000"

glgpu[0].CanCompileProgramGLSL=1

glgpu[0].GLFrameBufferOK=1

gputag.GL_SHADING_LANGUAGE_VERSION=35724

glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="4.60 NVIDIA"

gputag.GL_FRAGMENT_PROGRAM_ARB=34820

gputag.GL_MAX_PROGRAM_INSTRUCTIONS_ARB=34977

glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[65536]

gputag.GL_MAX_TEXTURE_UNITS=34018

glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[4]

gputag.GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS=35661

glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]

gputag.GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS=35660

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]

gputag.GL_MAX_TEXTURE_IMAGE_UNITS=34930

glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]

gputag.GL_MAX_DRAW_BUFFERS=34852

glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]

gputag.GL_MAX_VERTEX_UNIFORM_COMPONENTS=35658

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]

gputag.GL_MAX_FRAGMENT_UNIFORM_COMPONENTS=35657

glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]

gputag.GL_MAX_VARYING_FLOATS=35659

glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[124]

gputag.GL_MAX_VERTEX_ATTRIBS=34921

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]

gputag.AIF::OGL::GL_ARB_VERTEX_PROGRAM=69

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1

gputag.AIF::OGL::GL_ARB_FRAGMENT_PROGRAM=27

glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1

gputag.AIF::OGL::GL_ARB_VERTEX_SHADER=70

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1

gputag.AIF::OGL::GL_ARB_FRAGMENT_SHADER=28

glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1

gputag.AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT=81

glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1

gputag.AIF::OGL::GL_ARB_TEXTURE_RECTANGLE=58

glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1

gputag.AIF::OGL::GL_ARB_TEXTURE_FLOAT=53

glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1

gputag.AIF::OGL::GL_ARB_OCCLUSION_QUERY=37

glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1

gputag.AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT=68

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1

gputag.AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD=47

glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1

# 00022_2018/10/30_11:11:56.170(+00.030)[63ac] BEGIN DoRunAIFOCLInitialize

# 00023_2018/10/30_11:11:56.201(+00.031)[63ac]  DoRunAIFOCLInitialize: AIF::OCL::Library::initialize();

# 00024_2018/10/30_11:11:56.203(+00.002)[63ac] END DoRunAIFOCLInitialize, duration=0.0328639

# 00025_2018/10/30_11:11:56.203(+00.000)[63ac] BEGIN DoRunEnumerateCLGPUs

NumCLGPUs=1

# 00026_2018/10/30_11:11:56.203(+00.000)[63ac] END DoRunEnumerateCLGPUs, duration=3.54952e-05

clgpu[0].CLPlatformVersion="1.2"

clgpu[0].CLDeviceVersion="1.2 CUDA"

clgpu[0].IsIntegratedCLGPU=0

clgpu[0].CLMemoryMB=8192

clgpu[0].CLName="Quadro K5200"

clgpu[0].CLVendor="NVIDIA Corporation"

clgpu[0].CLVendorID=4318

clgpu[0].CLDriverVersion="411.81"

clgpu[0].CUDASupported=1

clgpu[0].CUDAVersion="10.0.181"

# 00027_2018/10/30_11:11:56.203(+00.000)[63ac] BEGIN GPUSnifferTester::DoRunCLBandwidth

# 00028_2018/10/30_11:11:56.203(+00.000)[63ac]  BEGIN GPUImplHardware::DoGetCLBandwidth

# 00029_2018/10/30_11:11:56.203(+00.000)[63ac]   GPUImplHardware::DoGetCLBandwidth: AIF::OCL::Context context(properties, *iDev);

# 00030_2018/10/30_11:11:56.660(+00.457)[63ac]   GPUImplHardware::DoGetCLBandwidth: AIF::OCL::CommandQueue cq(context, *iDev, false, true);

# 00031_2018/10/30_11:11:56.660(+00.000)[63ac]   BEGIN GPUImplHardware::checkBandwidthCL

# 00032_2018/10/30_11:11:56.660(+00.000)[63ac]    GPUImplHardware::checkBandwidthCL: clCreateBuffer d_idata nbytes=16777216

# 00033_2018/10/30_11:11:56.660(+00.000)[63ac]    GPUImplHardware::checkBandwidthCL: clCreateBuffer d_odata nbytes=16777216

# 00034_2018/10/30_11:11:56.660(+00.000)[63ac]    GPUImplHardware::checkBandwidthCL: clFinish

# 00035_2018/10/30_11:11:56.660(+00.000)[63ac]    GPUImplHardware::checkBandwidthCL: copy 100 iterations

# 00036_2018/10/30_11:11:56.660(+00.000)[63ac]    GPUImplHardware::checkBandwidthCL: 0 of 100, totalSeconds=0

# 00037_2018/10/30_11:11:56.669(+00.009)[63ac]    GPUImplHardware::timeBandwidthCL: totalSeconds=0.00272022

# 00038_2018/10/30_11:11:56.670(+00.000)[63ac]    GPUImplHardware::checkBandwidthCL: seconds=0.00272022

# 00039_2018/10/30_11:11:56.670(+00.000)[63ac]    GPUImplHardware::checkBandwidthCL: totalSeconds=0.00272022, BW=1.23352e+11, maxBW=1.23352e+11

# 00040_2018/10/30_11:11:56.670(+00.000)[63ac]    GPUImplHardware::checkBandwidthCL: 10 of 100, totalSeconds=0.00272022

# 00041_2018/10/30_11:11:56.673(+00.003)[63ac]    GPUImplHardware::timeBandwidthCL: totalSeconds=0.00269846

# 00042_2018/10/30_11:11:56.673(+00.000)[63ac]    GPUImplHardware::checkBandwidthCL: seconds=0.00269846

# 00043_2018/10/30_11:11:56.673(+00.000)[63ac]    GPUImplHardware::checkBandwidthCL: totalSeconds=0.00541869, BW=1.24346e+11, maxBW=1.24346e+11

# 00044_2018/10/30_11:11:56.673(+00.000)[63ac]    GPUImplHardware::checkBandwidthCL: 20 of 100, totalSeconds=0.00541869

# 00045_2018/10/30_11:11:56.676(+00.003)[63ac]    GPUImplHardware::timeBandwidthCL: totalSeconds=0.00268826

# 00046_2018/10/30_11:11:56.676(+00.000)[63ac]    GPUImplHardware::checkBandwidthCL: seconds=0.00268826

# 00047_2018/10/30_11:11:56.676(+00.000)[63ac]    GPUImplHardware::checkBandwidthCL: totalSeconds=0.00810694, BW=1.24819e+11, maxBW=1.24819e+11

# 00048_2018/10/30_11:11:56.676(+00.000)[63ac]    GPUImplHardware::checkBandwidthCL: 30 of 100, totalSeconds=0.00810694

# 00049_2018/10/30_11:11:56.680(+00.003)[63ac]    GPUImplHardware::timeBandwidthCL: totalSeconds=0.00287702

# 00050_2018/10/30_11:11:56.680(+00.000)[63ac]    GPUImplHardware::checkBandwidthCL: seconds=0.00287702

# 00051_2018/10/30_11:11:56.680(+00.000)[63ac]    GPUImplHardware::checkBandwidthCL: totalSeconds=0.010984, BW=1.16629e+11, maxBW=1.24819e+11

# 00052_2018/10/30_11:11:56.680(+00.000)[63ac]    GPUImplHardware::checkBandwidthCL: 40 of 100, totalSeconds=0.010984

# 00053_2018/10/30_11:11:56.683(+00.003)[63ac]    GPUImplHardware::timeBandwidthCL: totalSeconds=0.00269507

# 00054_2018/10/30_11:11:56.683(+00.000)[63ac]    GPUImplHardware::checkBandwidthCL: seconds=0.00269507

# 00055_2018/10/30_11:11:56.683(+00.000)[63ac]    GPUImplHardware::checkBandwidthCL: totalSeconds=0.013679, BW=1.24503e+11, maxBW=1.24819e+11

# 00056_2018/10/30_11:11:56.683(+00.000)[63ac]    GPUImplHardware::checkBandwidthCL: 50 of 100, totalSeconds=0.013679

# 00057_2018/10/30_11:11:56.687(+00.003)[63ac]    GPUImplHardware::timeBandwidthCL: totalSeconds=0.00270982

# 00058_2018/10/30_11:11:56.687(+00.000)[63ac]    GPUImplHardware::checkBandwidthCL: seconds=0.00270982

# 00059_2018/10/30_11:11:56.687(+00.000)[63ac]    GPUImplHardware::checkBandwidthCL: totalSeconds=0.0163889, BW=1.23825e+11, maxBW=1.24819e+11

# 00060_2018/10/30_11:11:56.687(+00.000)[63ac]    GPUImplHardware::checkBandwidthCL: 60 of 100, totalSeconds=0.0163889

# 00061_2018/10/30_11:11:56.690(+00.003)[63ac]    GPUImplHardware::timeBandwidthCL: totalSeconds=0.00268947

# 00062_2018/10/30_11:11:56.690(+00.000)[63ac]    GPUImplHardware::checkBandwidthCL: seconds=0.00268947

# 00063_2018/10/30_11:11:56.690(+00.000)[63ac]    GPUImplHardware::checkBandwidthCL: totalSeconds=0.0190783, BW=1.24762e+11, maxBW=1.24819e+11

# 00064_2018/10/30_11:11:56.690(+00.000)[63ac]    GPUImplHardware::checkBandwidthCL: 70 of 100, totalSeconds=0.0190783

# 00065_2018/10/30_11:11:56.693(+00.003)[63ac]    GPUImplHardware::timeBandwidthCL: totalSeconds=0.00267462

# 00066_2018/10/30_11:11:56.693(+00.000)[63ac]    GPUImplHardware::checkBandwidthCL: seconds=0.00267462

# 00067_2018/10/30_11:11:56.693(+00.000)[63ac]    GPUImplHardware::checkBandwidthCL: totalSeconds=0.021753, BW=1.25455e+11, maxBW=1.25455e+11

# 00068_2018/10/30_11:11:56.693(+00.000)[63ac]    GPUImplHardware::checkBandwidthCL: 80 of 100, totalSeconds=0.021753

# 00069_2018/10/30_11:11:56.697(+00.004)[63ac]    GPUImplHardware::timeBandwidthCL: totalSeconds=0.00289469

# 00070_2018/10/30_11:11:56.697(+00.000)[63ac]    GPUImplHardware::checkBandwidthCL: seconds=0.00289469

# 00071_2018/10/30_11:11:56.697(+00.000)[63ac]    GPUImplHardware::checkBandwidthCL: totalSeconds=0.0246476, BW=1.15917e+11, maxBW=1.25455e+11

# 00072_2018/10/30_11:11:56.697(+00.000)[63ac]    GPUImplHardware::checkBandwidthCL: 90 of 100, totalSeconds=0.0246476

# 00073_2018/10/30_11:11:56.700(+00.003)[63ac]    GPUImplHardware::timeBandwidthCL: totalSeconds=0.00270186

# 00074_2018/10/30_11:11:56.700(+00.000)[63ac]    GPUImplHardware::checkBandwidthCL: seconds=0.00270186

# 00075_2018/10/30_11:11:56.700(+00.000)[63ac]    GPUImplHardware::checkBandwidthCL: totalSeconds=0.0273495, BW=1.2419e+11, maxBW=1.25455e+11

# 00076_2018/10/30_11:11:56.700(+00.000)[63ac]    GPUImplHardware::checkBandwidthCL: clFinish

# 00077_2018/10/30_11:11:56.700(+00.000)[63ac]    GPUImplHardware::checkBandwidthCL: releasing

# 00078_2018/10/30_11:11:56.701(+00.001)[63ac]    GPUImplHardware::checkBandwidthCL: result=1.25455e+11

# 00079_2018/10/30_11:11:56.701(+00.000)[63ac]   END GPUImplHardware::checkBandwidthCL, duration=0.040885

# 00080_2018/10/30_11:11:56.701(+00.000)[63ac]   bytesPerSecond=1.25455e+11

# 00081_2018/10/30_11:11:56.701(+00.000)[63ac]   GPUImplHardware::DoGetCLBandwidth: result=1.25455e+11

# 00082_2018/10/30_11:11:56.701(+00.000)[63ac]  END GPUImplHardware::DoGetCLBandwidth, duration=0.497946

clgpu[0].CLBandwidth=1.25455e+11

# 00083_2018/10/30_11:11:56.701(+00.000)[63ac] END GPUSnifferTester::DoRunCLBandwidth, duration=0.498039

# 00084_2018/10/30_11:11:56.701(+00.000)[63ac] BEGIN GPUImplHardware::DoGetCLCompute

# 00085_2018/10/30_11:11:56.701(+00.000)[63ac]  GPUImplHardware::DoGetCLCompute: AIF::OCL::Context context(properties, *iDev);

# 00086_2018/10/30_11:11:57.193(+00.492)[63ac]  GPUImplHardware::DoGetCLCompute: AIF::OCL::CommandQueue cq(context, *iDev, false, true);

# 00087_2018/10/30_11:11:57.193(+00.000)[63ac]  BEGIN GPUImplHardware::MeasureCLCompute

# 00088_2018/10/30_11:11:57.275(+00.082)[63ac]   GPUImplHardware::MeasureCLCompute: clFinish

# 00089_2018/10/30_11:11:57.276(+00.000)[63ac]   GPUImplHardware::MeasureCLCompute: result=0.00955894

# 00090_2018/10/30_11:11:57.277(+00.001)[63ac]  END GPUImplHardware::MeasureCLCompute, duration=0.0838787

# 00091_2018/10/30_11:11:57.277(+00.000)[63ac]  timeForKernelExecution=836.913

# 00092_2018/10/30_11:11:57.277(+00.000)[63ac]  GPUImplHardware::DoGetCLCompute: result=836.913

# 00093_2018/10/30_11:11:57.277(+00.000)[63ac] END GPUImplHardware::DoGetCLCompute, duration=0.575791

clgpu[0].CLCompute=836.913

NumNativeGPUs=0

snifferEnd="2018-10-30_11:11:57"

stderr:

[KevinHopps]

Thanks, Eric!

Did Photoshop launch successfully this time?

What version of Windows are you running? (Windows key, search for Settings, click System, click About, scroll to find what Edition and Version you have. For example, I have Windows 10 Enterprise, Version 1803.)

Kevin

[zelluloid]

Well, there must be more to it than just the windows version... As I mentioned, I'm on an enterprise system, managed by an IT department. Both my colleague and I are on Win 10 1703 - on identical machines. It runs on her system but crashes during launch on mine - with the error outlined in this topic.... Since I didn't receive a reply on how to submit my Photoshop error log I'll do the same and dump it below, hoping it helps:

Number of Launches: 154

stdout:

# Photoshop Version: 20180920.r.24 2018/09/20: 1193433

Tester="Photoshop"

snifferStart="2018-10-30_15:07:34"

AIFCoreInitialized=1

# 00000_2018/10/30_15:07:34.328(+00.000)[b28] BEGIN DoRunAIFOGLInitialize

AIFOGLInitialized=1

# 00001_2018/10/30_15:07:34.328(+00.000)[b28] END DoRunAIFOGLInitialize, duration=7.17398e-06

# 00002_2018/10/30_15:07:34.328(+00.000)[b28] BEGIN DoRunAnyGLGPU

OGLContextCreated=1

# 00003_2018/10/30_15:07:37.681(+03.354)[b28] END DoRunAnyGLGPU, duration=3.3535

# 00004_2018/10/30_15:07:37.681(+00.000)[b28] BEGIN DoRunEnumerateGLGPUs

# 00005_2018/10/30_15:07:37.727(+00.046)[b28]  wmiNumDevices=2

# 00006_2018/10/30_15:07:37.727(+00.000)[b28]  adapter[0]{ VendorID=4318 DeviceId=5041 SubSysId=573446058 Revision=162 DedicatedVideoMemory=4261216256 DedicatedSystemMemory=0 SharedSystemMemory=17068752896 Description=NVIDIA Quadro M1000M}

# 00007_2018/10/30_15:07:37.727(+00.000)[b28]  output[0]{ DesktopCoordinates={ L=0 T=0 R=2560 B=1440 W=2560 H=1440 } AttachedToDesktop=1 Rotation=1 Monitor=0000000000010056 DeviceName=\\\\.\\DISPLAY4

# 00008_2018/10/30_15:07:37.728(+00.000)[b28]  output[1]{ DesktopCoordinates={ L=2560 T=0 R=5120 B=1440 W=2560 H=1440 } AttachedToDesktop=1 Rotation=1 Monitor=0000000000010058 DeviceName=\\\\.\\DISPLAY5

# 00009_2018/10/30_15:07:37.728(+00.000)[b28]  adapter[0] displays: 2

# 00010_2018/10/30_15:07:37.728(+00.000)[b28]  adapter[1]{ VendorID=32902 DeviceId=6427 SubSysId=573446058 Revision=6 DedicatedVideoMemory=134217728 DedicatedSystemMemory=0 SharedSystemMemory=17068752896 Description=Intel(R) HD Graphics 530}

# 00011_2018/10/30_15:07:37.728(+00.000)[b28]  output[0]{ DesktopCoordinates={ L=5120 T=0 R=7040 B=1080 W=1920 H=1080 } AttachedToDesktop=1 Rotation=1 Monitor=0000000000020001 DeviceName=\\\\.\\DISPLAY1

# 00012_2018/10/30_15:07:37.728(+00.000)[b28]  adapter[1] displays: 1

# 00013_2018/10/30_15:07:37.728(+00.000)[b28]  adapter[2]{ VendorID=5140 DeviceId=140 SubSysId=0 Revision=0 DedicatedVideoMemory=0 DedicatedSystemMemory=0 SharedSystemMemory=17068752896 Description=Microsoft Basic Render Driver}

# 00014_2018/10/30_15:07:37.728(+00.000)[b28]  dxgiNumDevices=2

# 00015_2018/10/30_15:07:37.728(+00.000)[b28]  aifNumDevices=2

# 00016_2018/10/30_15:07:37.728(+00.000)[b28]  aifDeviceIndex=0

# 00017_2018/10/30_15:07:37.728(+00.000)[b28]  creating ContextOffscreen for { DeviceName=\\\\.\\DISPLAY4 DeviceString=NVIDIA Quadro M1000M DisplayID=5041}

# 00018_2018/10/30_15:07:37.746(+00.017)[b28]  aifDevice[0]={ DeviceName=\\\\.\\DISPLAY4 DeviceString=NVIDIA Quadro M1000M DisplayID=5041}

# 00019_2018/10/30_15:07:37.746(+00.000)[b28]  aifDeviceIndex=1

# 00020_2018/10/30_15:07:37.746(+00.000)[b28]  creating ContextOffscreen for { DeviceName=\\\\.\\DISPLAY1 DeviceString=Intel(R) HD Graphics 530 DisplayID=6427}

# 00021_2018/10/30_15:07:38.057(+00.310)[b28]  aifDevice[1]={ DeviceName=\\\\.\\DISPLAY1 DeviceString=Intel(R) HD Graphics 530 DisplayID=6427}

# 00022_2018/10/30_15:07:38.057(+00.000)[b28]  aifNumContexts=2

NumGLGPUs=2

# 00023_2018/10/30_15:07:38.057(+00.000)[b28] END DoRunEnumerateGLGPUs, duration=0.3755

glgpu[0].GLVersion="4.1"

glgpu[1].GLVersion="4.1"

# 00024_2018/10/30_15:07:38.057(+00.000)[b28] fAdapterDesc.VendorId=4318

# 00025_2018/10/30_15:07:38.057(+00.000)[b28] Looks like a discrete GPU

glgpu[0].IsIntegratedGLGPU=0

# 00026_2018/10/30_15:07:38.057(+00.000)[b28] fAdapterDesc.VendorId=32902

# 00027_2018/10/30_15:07:38.057(+00.000)[b28] minDedicatedMBforDiscreteGPU=128

# 00028_2018/10/30_15:07:38.057(+00.000)[b28] dedicatedMB=128

# 00029_2018/10/30_15:07:38.057(+00.000)[b28] Looks like a discrete GPU

glgpu[1].IsIntegratedGLGPU=0

# 00030_2018/10/30_15:07:38.071(+00.014)[b28] DXGI RAM=4261216256=4063MB

# 00031_2018/10/30_15:07:38.071(+00.000)[b28] wmiVRAM=4096 dxgiVRAM=4063

glgpu[0].GLMemoryMB=4096

# 00032_2018/10/30_15:07:38.071(+00.000)[b28] fAdapterDesc.VendorId=32902

# 00033_2018/10/30_15:07:38.071(+00.000)[b28] minDedicatedMBforDiscreteGPU=128

# 00034_2018/10/30_15:07:38.071(+00.000)[b28] dedicatedMB=128

# 00035_2018/10/30_15:07:38.071(+00.000)[b28] Looks like a discrete GPU

# 00036_2018/10/30_15:07:38.071(+00.000)[b28] DXGI RAM=134217728=128MB

# 00037_2018/10/30_15:07:38.071(+00.000)[b28] wmiVRAM=1024 dxgiVRAM=128

glgpu[1].GLMemoryMB=1024

glgpu[0].GLName="NVIDIA Quadro M1000M"

glgpu[1].GLName="Intel(R) HD Graphics 530"

glgpu[0].GLVendor="NVIDIA Corporation"

glgpu[1].GLVendor="NVIDIA Corporation"

glgpu[0].GLVendorID=4318

glgpu[1].GLVendorID=32902

glgpu[0].GLDriverVersion="22.21.13.8229"

glgpu[1].GLDriverVersion="21.20.16.4550"

glgpu[0].GLRectTextureSize=16384

glgpu[1].GLRectTextureSize=16384

glgpu[0].GLRenderer="Quadro M1000M/PCIe/SSE2"

glgpu[1].GLRenderer="Quadro M1000M/PCIe/SSE2"

glgpu[0].GLRendererID=5041

glgpu[1].GLRendererID=6427

glgpu[0].HasGLNPOTSupport=1

glgpu[1].HasGLNPOTSupport=1

glgpu[0].GLDriver="C:\Windows\System32\DriverStore\FileRepository\nvlt.inf_amd64_45c734da6418705e\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvlt.inf_amd64_45c734da6418705e\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvlt.inf_amd64_45c734da6418705e\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvlt.inf_amd64_45c734da6418705e\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvlt.inf_amd64_45c734da6418705e\nvldumd.dll,C:\Windows\System32\DriverStore\FileRepository\nvlt.inf_amd64_45c734da6418705e\nvldumd.dll,C:\Windows\System32\DriverStore\FileRepository\nvlt.inf_amd64_45c734da6418705e\nvldumd.dll,C:\Windows\System32\DriverStore\FileRepository\nvlt.inf_amd64_45c734da6418705e\nvldumd.dll"

glgpu[1].GLDriver="igdumdim64,igd10iumd64.dll,igd10iumd64.dll,igd12umd64,igdumdim32,igd10iumd32,igd10iumd32,igd12umd32"

glgpu[0].GLDriverDate="20170516000000.000000-000"

glgpu[1].GLDriverDate="20161111000000.000000-000"

glgpu[0].CanCompileProgramGLSL=1

glgpu[1].CanCompileProgramGLSL=1

glgpu[0].GLFrameBufferOK=1

glgpu[1].GLFrameBufferOK=1

gputag.GL_SHADING_LANGUAGE_VERSION=35724

glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="4.50 NVIDIA"

gputag.GL_SHADING_LANGUAGE_VERSION=35724

glgpu[1].glGetString[GL_SHADING_LANGUAGE_VERSION]="4.50 NVIDIA"

gputag.GL_FRAGMENT_PROGRAM_ARB=34820

gputag.GL_MAX_PROGRAM_INSTRUCTIONS_ARB=34977

glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[65536]

gputag.GL_FRAGMENT_PROGRAM_ARB=34820

gputag.GL_MAX_PROGRAM_INSTRUCTIONS_ARB=34977

glgpu[1].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[65536]

gputag.GL_MAX_TEXTURE_UNITS=34018

glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[4]

gputag.GL_MAX_TEXTURE_UNITS=34018

glgpu[1].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[4]

gputag.GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS=35661

glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]

gputag.GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS=35661

glgpu[1].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]

gputag.GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS=35660

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]

gputag.GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS=35660

glgpu[1].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]

gputag.GL_MAX_TEXTURE_IMAGE_UNITS=34930

glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]

gputag.GL_MAX_TEXTURE_IMAGE_UNITS=34930

glgpu[1].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]

gputag.GL_MAX_DRAW_BUFFERS=34852

glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]

gputag.GL_MAX_DRAW_BUFFERS=34852

glgpu[1].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]

gputag.GL_MAX_VERTEX_UNIFORM_COMPONENTS=35658

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]

gputag.GL_MAX_VERTEX_UNIFORM_COMPONENTS=35658

glgpu[1].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]

gputag.GL_MAX_FRAGMENT_UNIFORM_COMPONENTS=35657

glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]

gputag.GL_MAX_FRAGMENT_UNIFORM_COMPONENTS=35657

glgpu[1].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]

gputag.GL_MAX_VARYING_FLOATS=35659

glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[124]

gputag.GL_MAX_VARYING_FLOATS=35659

glgpu[1].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[124]

gputag.GL_MAX_VERTEX_ATTRIBS=34921

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]

gputag.GL_MAX_VERTEX_ATTRIBS=34921

glgpu[1].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]

gputag.AIF::OGL::GL_ARB_VERTEX_PROGRAM=69

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1

gputag.AIF::OGL::GL_ARB_VERTEX_PROGRAM=69

glgpu[1].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1

gputag.AIF::OGL::GL_ARB_FRAGMENT_PROGRAM=27

glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1

gputag.AIF::OGL::GL_ARB_FRAGMENT_PROGRAM=27

glgpu[1].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1

gputag.AIF::OGL::GL_ARB_VERTEX_SHADER=70

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1

gputag.AIF::OGL::GL_ARB_VERTEX_SHADER=70

glgpu[1].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1

gputag.AIF::OGL::GL_ARB_FRAGMENT_SHADER=28

glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1

gputag.AIF::OGL::GL_ARB_FRAGMENT_SHADER=28

glgpu[1].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1

gputag.AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT=81

glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1

gputag.AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT=81

glgpu[1].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1

gputag.AIF::OGL::GL_ARB_TEXTURE_RECTANGLE=58

glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1

gputag.AIF::OGL::GL_ARB_TEXTURE_RECTANGLE=58

glgpu[1].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1

gputag.AIF::OGL::GL_ARB_TEXTURE_FLOAT=53

glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1

gputag.AIF::OGL::GL_ARB_TEXTURE_FLOAT=53

glgpu[1].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1

gputag.AIF::OGL::GL_ARB_OCCLUSION_QUERY=37

glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1

gputag.AIF::OGL::GL_ARB_OCCLUSION_QUERY=37

glgpu[1].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1

gputag.AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT=68

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1

gputag.AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT=68

glgpu[1].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1

gputag.AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD=47

glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1

gputag.AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD=47

glgpu[1].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1

# 00038_2018/10/30_15:07:38.120(+00.049)[b28] BEGIN DoRunAIFOCLInitialize

# 00039_2018/10/30_15:07:38.169(+00.049)[b28]  DoRunAIFOCLInitialize: AIF::OCL::Library::initialize();

# 00040_2018/10/30_15:07:38.170(+00.001)[b28] END DoRunAIFOCLInitialize, duration=0.0500499

# 00041_2018/10/30_15:07:38.170(+00.000)[b28] BEGIN DoRunEnumerateCLGPUs

NumCLGPUs=2

# 00042_2018/10/30_15:07:38.170(+00.000)[b28] END DoRunEnumerateCLGPUs, duration=2.26549e-05

clgpu[0].CLPlatformVersion="1.2"

clgpu[1].CLPlatformVersion="2.0 "

clgpu[0].CLDeviceVersion="1.2 CUDA"

clgpu[1].CLDeviceVersion="2.0 "

clgpu[0].IsIntegratedCLGPU=0

clgpu[1].IsIntegratedCLGPU=1

clgpu[0].CLMemoryMB=4096

clgpu[1].CLMemoryMB=13014

clgpu[0].CLName="Quadro M1000M"

clgpu[1].CLName="Intel(R) HD Graphics 530"

clgpu[0].CLVendor="NVIDIA Corporation"

clgpu[1].CLVendor="Intel(R) Corporation"

clgpu[0].CLVendorID=4318

clgpu[1].CLVendorID=32902

clgpu[0].CLDriverVersion="382.29"

clgpu[1].CLDriverVersion="21.20.16.4550"

clgpu[0].CUDASupported=1

clgpu[1].CUDASupported=0

clgpu[0].CUDAVersion="8.0.0"

# 00043_2018/10/30_15:07:38.174(+00.003)[b28] BEGIN GPUSnifferTester::DoRunCLBandwidth

# 00044_2018/10/30_15:07:38.174(+00.000)[b28]  BEGIN GPUImplHardware::DoGetCLBandwidth

# 00045_2018/10/30_15:07:38.174(+00.000)[b28]   GPUImplHardware::DoGetCLBandwidth: AIF::OCL::Context context(properties, *iDev);

# 00046_2018/10/30_15:07:38.293(+00.119)[b28]   GPUImplHardware::DoGetCLBandwidth: AIF::OCL::CommandQueue cq(context, *iDev, false, true);

# 00047_2018/10/30_15:07:38.293(+00.000)[b28]   BEGIN GPUImplHardware::checkBandwidthCL

# 00048_2018/10/30_15:07:38.293(+00.000)[b28]    GPUImplHardware::checkBandwidthCL: clCreateBuffer d_idata nbytes=16777216

# 00049_2018/10/30_15:07:38.293(+00.000)[b28]    GPUImplHardware::checkBandwidthCL: clCreateBuffer d_odata nbytes=16777216

# 00050_2018/10/30_15:07:38.293(+00.000)[b28]    GPUImplHardware::checkBandwidthCL: clFinish

# 00051_2018/10/30_15:07:38.293(+00.000)[b28]    GPUImplHardware::checkBandwidthCL: copy 100 iterations

# 00052_2018/10/30_15:07:38.293(+00.000)[b28]    GPUImplHardware::checkBandwidthCL: 0 of 100, totalSeconds=0

# 00053_2018/10/30_15:07:38.302(+00.009)[b28]    GPUImplHardware::timeBandwidthCL: totalSeconds=0.00508342

# 00054_2018/10/30_15:07:38.303(+00.000)[b28]    GPUImplHardware::checkBandwidthCL: seconds=0.00508342

# 00055_2018/10/30_15:07:38.303(+00.000)[b28]    GPUImplHardware::checkBandwidthCL: totalSeconds=0.00508342, BW=6.60075e+10, maxBW=6.60075e+10

# 00056_2018/10/30_15:07:38.303(+00.000)[b28]    GPUImplHardware::checkBandwidthCL: 10 of 100, totalSeconds=0.00508342

# 00057_2018/10/30_15:07:38.308(+00.006)[b28]    GPUImplHardware::timeBandwidthCL: totalSeconds=0.00527971

# 00058_2018/10/30_15:07:38.308(+00.000)[b28]    GPUImplHardware::checkBandwidthCL: seconds=0.00527971

# 00059_2018/10/30_15:07:38.309(+00.000)[b28]    GPUImplHardware::checkBandwidthCL: totalSeconds=0.0103631, BW=6.35535e+10, maxBW=6.60075e+10

# 00060_2018/10/30_15:07:38.309(+00.000)[b28]    GPUImplHardware::checkBandwidthCL: 20 of 100, totalSeconds=0.0103631

# 00061_2018/10/30_15:07:38.314(+00.006)[b28]    GPUImplHardware::timeBandwidthCL: totalSeconds=0.00521606

# 00062_2018/10/30_15:07:38.314(+00.000)[b28]    GPUImplHardware::checkBandwidthCL: seconds=0.00521606

# 00063_2018/10/30_15:07:38.314(+00.000)[b28]    GPUImplHardware::checkBandwidthCL: totalSeconds=0.0155792, BW=6.4329e+10, maxBW=6.60075e+10

# 00064_2018/10/30_15:07:38.314(+00.000)[b28]    GPUImplHardware::checkBandwidthCL: 30 of 100, totalSeconds=0.0155792

# 00065_2018/10/30_15:07:38.320(+00.005)[b28]    GPUImplHardware::timeBandwidthCL: totalSeconds=0.00504333

# 00066_2018/10/30_15:07:38.320(+00.000)[b28]    GPUImplHardware::checkBandwidthCL: seconds=0.00504333

# 00067_2018/10/30_15:07:38.320(+00.000)[b28]    GPUImplHardware::checkBandwidthCL: totalSeconds=0.0206225, BW=6.65323e+10, maxBW=6.65323e+10

# 00068_2018/10/30_15:07:38.320(+00.000)[b28]    GPUImplHardware::checkBandwidthCL: 40 of 100, totalSeconds=0.0206225

# 00069_2018/10/30_15:07:38.326(+00.006)[b28]    GPUImplHardware::timeBandwidthCL: totalSeconds=0.0052831

# 00070_2018/10/30_15:07:38.326(+00.000)[b28]    GPUImplHardware::checkBandwidthCL: seconds=0.0052831

# 00071_2018/10/30_15:07:38.326(+00.000)[b28]    GPUImplHardware::checkBandwidthCL: totalSeconds=0.0259056, BW=6.35127e+10, maxBW=6.65323e+10

# 00072_2018/10/30_15:07:38.326(+00.000)[b28]    GPUImplHardware::checkBandwidthCL: 50 of 100, totalSeconds=0.0259056

# 00073_2018/10/30_15:07:38.332(+00.006)[b28]    GPUImplHardware::timeBandwidthCL: totalSeconds=0.00522845

# 00074_2018/10/30_15:07:38.332(+00.000)[b28]    GPUImplHardware::checkBandwidthCL: seconds=0.00522845

# 00075_2018/10/30_15:07:38.332(+00.000)[b28]    GPUImplHardware::checkBandwidthCL: totalSeconds=0.0311341, BW=6.41767e+10, maxBW=6.65323e+10

# 00076_2018/10/30_15:07:38.332(+00.000)[b28]    GPUImplHardware::checkBandwidthCL: 60 of 100, totalSeconds=0.0311341

# 00077_2018/10/30_15:07:38.337(+00.005)[b28]    GPUImplHardware::timeBandwidthCL: totalSeconds=0.0050072

# 00078_2018/10/30_15:07:38.337(+00.000)[b28]    GPUImplHardware::checkBandwidthCL: seconds=0.0050072

# 00079_2018/10/30_15:07:38.337(+00.000)[b28]    GPUImplHardware::checkBandwidthCL: totalSeconds=0.0361413, BW=6.70124e+10, maxBW=6.70124e+10

# 00080_2018/10/30_15:07:38.337(+00.000)[b28]    GPUImplHardware::checkBandwidthCL: 70 of 100, totalSeconds=0.0361413

# 00081_2018/10/30_15:07:38.343(+00.006)[b28]    GPUImplHardware::timeBandwidthCL: totalSeconds=0.00522986

# 00082_2018/10/30_15:07:38.343(+00.000)[b28]    GPUImplHardware::checkBandwidthCL: seconds=0.00522986

# 00083_2018/10/30_15:07:38.343(+00.000)[b28]    GPUImplHardware::checkBandwidthCL: totalSeconds=0.0413711, BW=6.41594e+10, maxBW=6.70124e+10

# 00084_2018/10/30_15:07:38.343(+00.000)[b28]    GPUImplHardware::checkBandwidthCL: 80 of 100, totalSeconds=0.0413711

# 00085_2018/10/30_15:07:38.349(+00.006)[b28]    GPUImplHardware::timeBandwidthCL: totalSeconds=0.0052303

# 00086_2018/10/30_15:07:38.349(+00.000)[b28]    GPUImplHardware::checkBandwidthCL: seconds=0.0052303

# 00087_2018/10/30_15:07:38.349(+00.000)[b28]    GPUImplHardware::checkBandwidthCL: totalSeconds=0.0466014, BW=6.41539e+10, maxBW=6.70124e+10

# 00088_2018/10/30_15:07:38.349(+00.000)[b28]    GPUImplHardware::checkBandwidthCL: 90 of 100, totalSeconds=0.0466014

# 00089_2018/10/30_15:07:38.355(+00.006)[b28]    GPUImplHardware::timeBandwidthCL: totalSeconds=0.00503056

# 00090_2018/10/30_15:07:38.355(+00.000)[b28]    GPUImplHardware::checkBandwidthCL: seconds=0.00503056

# 00091_2018/10/30_15:07:38.355(+00.000)[b28]    GPUImplHardware::checkBandwidthCL: totalSeconds=0.051632, BW=6.67012e+10, maxBW=6.70124e+10

# 00092_2018/10/30_15:07:38.355(+00.000)[b28]    GPUImplHardware::checkBandwidthCL: clFinish

# 00093_2018/10/30_15:07:38.355(+00.000)[b28]    GPUImplHardware::checkBandwidthCL: releasing

# 00094_2018/10/30_15:07:38.355(+00.000)[b28]    GPUImplHardware::checkBandwidthCL: result=6.70124e+10

# 00095_2018/10/30_15:07:38.356(+00.000)[b28]   END GPUImplHardware::checkBandwidthCL, duration=0.062706

# 00096_2018/10/30_15:07:38.356(+00.000)[b28]   bytesPerSecond=6.70124e+10

# 00097_2018/10/30_15:07:38.356(+00.000)[b28]   GPUImplHardware::DoGetCLBandwidth: result=6.70124e+10

# 00098_2018/10/30_15:07:38.356(+00.000)[b28]  END GPUImplHardware::DoGetCLBandwidth, duration=0.182043

clgpu[0].CLBandwidth=6.70124e+10

# 00099_2018/10/30_15:07:38.356(+00.000)[b28] END GPUSnifferTester::DoRunCLBandwidth, duration=0.182136

# 00100_2018/10/30_15:07:38.356(+00.000)[b28] BEGIN GPUSnifferTester::DoRunCLBandwidth

# 00101_2018/10/30_15:07:38.356(+00.000)[b28]  BEGIN GPUImplHardware::DoGetCLBandwidth

# 00102_2018/10/30_15:07:38.356(+00.000)[b28]   GPUImplHardware::DoGetCLBandwidth: AIF::OCL::Context context(properties, *iDev);

# 00103_2018/10/30_15:07:38.371(+00.015)[b28]   GPUImplHardware::DoGetCLBandwidth: AIF::OCL::CommandQueue cq(context, *iDev, false, true);

# 00104_2018/10/30_15:07:38.380(+00.009)[b28]   BEGIN GPUImplHardware::checkBandwidthCL

# 00105_2018/10/30_15:07:38.380(+00.000)[b28]    GPUImplHardware::checkBandwidthCL: clCreateBuffer d_idata nbytes=16777216

# 00106_2018/10/30_15:07:38.384(+00.005)[b28]    GPUImplHardware::checkBandwidthCL: clCreateBuffer d_odata nbytes=16777216

# 00107_2018/10/30_15:07:38.390(+00.005)[b28]    GPUImplHardware::checkBandwidthCL: clFinish

# 00108_2018/10/30_15:07:38.390(+00.000)[b28]    GPUImplHardware::checkBandwidthCL: copy 100 iterations

# 00109_2018/10/30_15:07:38.390(+00.000)[b28]    GPUImplHardware::checkBandwidthCL: 0 of 100, totalSeconds=0

# 00110_2018/10/30_15:07:38.414(+00.024)[b28]    GPUImplHardware::timeBandwidthCL: totalSeconds=0.0171703

# 00111_2018/10/30_15:07:38.414(+00.000)[b28]    GPUImplHardware::checkBandwidthCL: seconds=0.0171703

# 00112_2018/10/30_15:07:38.414(+00.000)[b28]    GPUImplHardware::checkBandwidthCL: totalSeconds=0.0171703, BW=1.95421e+10, maxBW=1.95421e+10

# 00113_2018/10/30_15:07:38.414(+00.000)[b28]    GPUImplHardware::checkBandwidthCL: 10 of 100, totalSeconds=0.0171703

# 00114_2018/10/30_15:07:38.432(+00.018)[b28]    GPUImplHardware::timeBandwidthCL: totalSeconds=0.0168954

# 00115_2018/10/30_15:07:38.432(+00.000)[b28]    GPUImplHardware::checkBandwidthCL: seconds=0.0168954

# 00116_2018/10/30_15:07:38.432(+00.000)[b28]    GPUImplHardware::checkBandwidthCL: totalSeconds=0.0340658, BW=1.98601e+10, maxBW=1.98601e+10

# 00117_2018/10/30_15:07:38.432(+00.000)[b28]    GPUImplHardware::checkBandwidthCL: 20 of 100, totalSeconds=0.0340658

# 00118_2018/10/30_15:07:38.449(+00.017)[b28]    GPUImplHardware::timeBandwidthCL: totalSeconds=0.0158884

# 00119_2018/10/30_15:07:38.449(+00.000)[b28]    GPUImplHardware::checkBandwidthCL: seconds=0.0158884

# 00120_2018/10/30_15:07:38.449(+00.000)[b28]    GPUImplHardware::checkBandwidthCL: totalSeconds=0.0499542, BW=2.11188e+10, maxBW=2.11188e+10

# 00121_2018/10/30_15:07:38.449(+00.000)[b28]    GPUImplHardware::checkBandwidthCL: 30 of 100, totalSeconds=0.0499542

# 00122_2018/10/30_15:07:38.468(+00.018)[b28]    GPUImplHardware::timeBandwidthCL: totalSeconds=0.0167697

# 00123_2018/10/30_15:07:38.468(+00.000)[b28]    GPUImplHardware::checkBandwidthCL: seconds=0.0167697

# 00124_2018/10/30_15:07:38.468(+00.000)[b28]    GPUImplHardware::checkBandwidthCL: totalSeconds=0.0667239, BW=2.0009e+10, maxBW=2.11188e+10

# 00125_2018/10/30_15:07:38.468(+00.000)[b28]    GPUImplHardware::checkBandwidthCL: 40 of 100, totalSeconds=0.0667239

# 00126_2018/10/30_15:07:38.488(+00.020)[b28]    GPUImplHardware::timeBandwidthCL: totalSeconds=0.0172681

# 00127_2018/10/30_15:07:38.488(+00.000)[b28]    GPUImplHardware::checkBandwidthCL: seconds=0.0172681

# 00128_2018/10/30_15:07:38.488(+00.000)[b28]    GPUImplHardware::checkBandwidthCL: totalSeconds=0.083992, BW=1.94315e+10, maxBW=2.11188e+10

# 00129_2018/10/30_15:07:38.489(+00.000)[b28]    GPUImplHardware::checkBandwidthCL: 50 of 100, totalSeconds=0.083992

# 00130_2018/10/30_15:07:38.508(+00.019)[b28]    GPUImplHardware::timeBandwidthCL: totalSeconds=0.0163368

# 00131_2018/10/30_15:07:38.508(+00.000)[b28]    GPUImplHardware::checkBandwidthCL: seconds=0.0163368

# 00132_2018/10/30_15:07:38.508(+00.000)[b28]    GPUImplHardware::checkBandwidthCL: totalSeconds=0.100329, BW=2.05392e+10, maxBW=2.11188e+10

# 00133_2018/10/30_15:07:38.508(+00.000)[b28]    GPUImplHardware::checkBandwidthCL: 60 of 100, totalSeconds=0.100329

# 00134_2018/10/30_15:07:38.527(+00.019)[b28]    GPUImplHardware::timeBandwidthCL: totalSeconds=0.0167802

# 00135_2018/10/30_15:07:38.527(+00.000)[b28]    GPUImplHardware::checkBandwidthCL: seconds=0.0167802

# 00136_2018/10/30_15:07:38.527(+00.000)[b28]    GPUImplHardware::checkBandwidthCL: totalSeconds=0.117109, BW=1.99965e+10, maxBW=2.11188e+10

# 00137_2018/10/30_15:07:38.527(+00.000)[b28]    GPUImplHardware::checkBandwidthCL: 70 of 100, totalSeconds=0.117109

# 00138_2018/10/30_15:07:38.547(+00.020)[b28]    GPUImplHardware::timeBandwidthCL: totalSeconds=0.0168881

# 00139_2018/10/30_15:07:38.547(+00.000)[b28]    GPUImplHardware::checkBandwidthCL: seconds=0.0168881

# 00140_2018/10/30_15:07:38.547(+00.000)[b28]    GPUImplHardware::checkBandwidthCL: totalSeconds=0.133997, BW=1.98687e+10, maxBW=2.11188e+10

# 00141_2018/10/30_15:07:38.547(+00.000)[b28]    GPUImplHardware::checkBandwidthCL: 80 of 100, totalSeconds=0.133997

# 00142_2018/10/30_15:07:38.567(+00.020)[b28]    GPUImplHardware::timeBandwidthCL: totalSeconds=0.0169053

# 00143_2018/10/30_15:07:38.567(+00.000)[b28]    GPUImplHardware::checkBandwidthCL: seconds=0.0169053

# 00144_2018/10/30_15:07:38.567(+00.000)[b28]    GPUImplHardware::checkBandwidthCL: totalSeconds=0.150902, BW=1.98485e+10, maxBW=2.11188e+10

# 00145_2018/10/30_15:07:38.568(+00.000)[b28]    GPUImplHardware::checkBandwidthCL: 90 of 100, totalSeconds=0.150902

# 00146_2018/10/30_15:07:38.587(+00.019)[b28]    GPUImplHardware::timeBandwidthCL: totalSeconds=0.0166277

# 00147_2018/10/30_15:07:38.587(+00.000)[b28]    GPUImplHardware::checkBandwidthCL: seconds=0.0166277

# 00148_2018/10/30_15:07:38.587(+00.000)[b28]    GPUImplHardware::checkBandwidthCL: totalSeconds=0.16753, BW=2.01799e+10, maxBW=2.11188e+10

# 00149_2018/10/30_15:07:38.587(+00.000)[b28]    GPUImplHardware::checkBandwidthCL: clFinish

# 00150_2018/10/30_15:07:38.587(+00.000)[b28]    GPUImplHardware::checkBandwidthCL: releasing

# 00151_2018/10/30_15:07:38.587(+00.000)[b28]    GPUImplHardware::checkBandwidthCL: result=2.11188e+10

# 00152_2018/10/30_15:07:38.587(+00.000)[b28]   END GPUImplHardware::checkBandwidthCL, duration=0.207657

# 00153_2018/10/30_15:07:38.587(+00.000)[b28]   bytesPerSecond=2.11188e+10

# 00154_2018/10/30_15:07:38.587(+00.000)[b28]   GPUImplHardware::DoGetCLBandwidth: result=2.11188e+10

# 00155_2018/10/30_15:07:38.588(+00.001)[b28]  END GPUImplHardware::DoGetCLBandwidth, duration=0.232292

clgpu[1].CLBandwidth=2.11188e+10

# 00156_2018/10/30_15:07:38.588(+00.000)[b28] END GPUSnifferTester::DoRunCLBandwidth, duration=0.232408

# 00157_2018/10/30_15:07:38.588(+00.000)[b28] BEGIN GPUImplHardware::DoGetCLCompute

# 00158_2018/10/30_15:07:38.588(+00.000)[b28]  GPUImplHardware::DoGetCLCompute: AIF::OCL::Context context(properties, *iDev);

# 00159_2018/10/30_15:07:38.689(+00.101)[b28]  GPUImplHardware::DoGetCLCompute: AIF::OCL::CommandQueue cq(context, *iDev, false, true);

# 00160_2018/10/30_15:07:38.689(+00.000)[b28]  BEGIN GPUImplHardware::MeasureCLCompute

# 00161_2018/10/30_15:07:38.758(+00.069)[b28]   GPUImplHardware::MeasureCLCompute: clFinish

# 00162_2018/10/30_15:07:38.758(+00.000)[b28]   GPUImplHardware::MeasureCLCompute: result=0.0257269

# 00163_2018/10/30_15:07:38.758(+00.000)[b28]  END GPUImplHardware::MeasureCLCompute, duration=0.0694141

# 00164_2018/10/30_15:07:38.758(+00.000)[b28]  timeForKernelExecution=310.959

# 00165_2018/10/30_15:07:38.758(+00.000)[b28]  GPUImplHardware::DoGetCLCompute: result=310.959

# 00166_2018/10/30_15:07:38.758(+00.000)[b28] END GPUImplHardware::DoGetCLCompute, duration=0.170179

clgpu[0].CLCompute=310.959

# 00167_2018/10/30_15:07:38.758(+00.000)[b28] BEGIN GPUImplHardware::DoGetCLCompute

# 00168_2018/10/30_15:07:38.759(+00.000)[b28]  GPUImplHardware::DoGetCLCompute: AIF::OCL::Context context(properties, *iDev);

# 00169_2018/10/30_15:07:38.772(+00.014)[b28]  GPUImplHardware::DoGetCLCompute: AIF::OCL::CommandQueue cq(context, *iDev, false, true);

# 00170_2018/10/30_15:07:38.775(+00.003)[b28]  BEGIN GPUImplHardware::MeasureCLCompute

# 00171_2018/10/30_15:07:39.317(+00.542)[b28]   GPUImplHardware::MeasureCLCompute: clFinish

# 00172_2018/10/30_15:07:39.317(+00.000)[b28]   GPUImplHardware::MeasureCLCompute: result=0.100167

# 00173_2018/10/30_15:07:39.318(+00.000)[b28]  END GPUImplHardware::MeasureCLCompute, duration=0.542221

# 00174_2018/10/30_15:07:39.318(+00.000)[b28]  timeForKernelExecution=79.8667

# 00175_2018/10/30_15:07:39.318(+00.000)[b28]  GPUImplHardware::DoGetCLCompute: result=79.8667

# 00176_2018/10/30_15:07:39.318(+00.001)[b28] END GPUImplHardware::DoGetCLCompute, duration=0.559944

clgpu[1].CLCompute=79.8667

NumNativeGPUs=0

snifferEnd="2018-10-30_15:07:39"

stderr:

[zelluloid]

Another thing KevinHopps Just tried something for fun, since people mentioned different Windows versions: If I set it to run in compatibility mode for Windows 8 (on my Win 10 Enterprise 1703 machine) it starts and works... Well, it's a workaround - for now!

[Eric Hilliard]

Hi Kevin,

No, I have not been able to get it to launch and have been using the previous version in the meantime. I'm currently on the enterprise version 1703 for x64-based Systems. (KB4457138). I don't think we'll be seeing the 1803 update for a bit yet, but I'm seeing about getting an early push for our CC users.

[zelluloid]

Hi Eric Hilliard​ - try to run it in compatibility mode for Win 8 in the meantime - that workaround works at least for me! Worth giving a shot...

[Eric Hilliard]

Thanks! That worked for me as well. That will serve as a good workaround until this issue can get sorted out.

[zelluloid]

Good to hear! Never thought that compatibility mode was worth anything... until today

[zatharis42]

I went through the disabling UAC, resetting prefs and everything else, nothing would work. I was able to get it to start without crashing by disconnecting the machine from the network. It started without error. I tried repeating this but after a couple of restarts it would stop working whether or not the computer was connected.

While Photoshop was working I turned off all the preferences that I felt might try to connect to the internet but after that it still would not startup without crashing once the splash screen cleared. It did start with the graphics adapter warning once or twice which would then let me in and run Photoshop, Then next start would crash again. No much repeatable. seems even after disabling networking again it wouldn't work properly so that might have been a fluke.

PS 2018 works just fine. Have both installed fortunately and I have tried removing 2018 but 2019 still fails to start properly.

Windows 10 Enterprise

HP Zbook15

nVidia K1100m

16g ram

500gb SSD

Core i7 4600M

Also tried latest GPU drivers from nVidia as well as last officially support drivers from HP for good measure. No joy either way.

[dada-is-here]

Photoshop 2019 crashes on mac after few seconds when the new splash screen shows up. Tried to reinstall it, removed preferences etc... Problem still persists... 2018 version works fine, though... If there is anything I can help with, let me know, it's really annoying

MacOS Sierra running on 15" MBP mid 2015 with 16GB RAM.

My colleagues have newer system and 2019 version is working fine for them so it might be some issue with version of the operating system. (one of those colleagues can't run 2018 version, though )

[Jojo Guingona]

I have been struggling with this issue for the past 3 days and I was at my wits end.  I disabled the UAC and voila!  So relieved!  Thank you!

[dano14087812]

Instant crashing… five seconds after launch.

  Model Name: iMac

  Model Identifier: iMac14,2

  Processor Name: Intel Core i7

  Processor Speed: 3.5 GHz

  Number of Processors: 1

  Total Number of Cores: 4

  L2 Cache (per Core): 256 KB

  L3 Cache: 8 MB

  Memory: 16 GB

[dano14087812]

Looks like Adobe have fixed it… mines now working. Thank you!

[dano14087812]

"Looks like Adobe have fixed it… mines now working. Thank you!"

Well this is embarrassing - worked all day yesterday, came this morning and it's crashing on startup. Thank you Adobe!

[ryanh33661984]

I spent hours on this issue, with nothing working, but sometimes it would mysteriously work. FINALLY I found this post on a thread about CC2018. Re: Photoshop CC 2018 crashes on launch  The short version is, Photoshop crashes while Chrome is running, but loads fine when it is completely closed. I hope this helps some of you. Adobe should really find a fix for this! Weird part is it seems to only impact some users, and some machines. Anyway, I'm just glad it's working!

[ryanh33661984]

One more update on my end. After still experiencing some significant stability issues, I found that I was on windows 10 r1703 and I updated to r1803 (all morning 😮 it was a long update!)  Now everything is working flawlessly, no more issues with Chrome, graphics acceleration is working as expected, no more crashes.

[zatharis42]

Just tried this (updating to 1803) today and sure enough, PS starts and runs fine. Whew!!

[KevinHopps]

Thanks, this is a great help!

Kevin

[mace89367352]

Hopefully, I can figure out how to back-grade to 2018 so I can get my work done. Remind me to never upgrade in the middle of a job! I am set to auto-report to Adobe, so they should have five or six prime specimens to work with if they want to figure out what they did wrong. If you have any brilliant ideas as to how to fix the new version, Printer offline brother let me know and I will try them out.