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E
eheld
Participant
November 6, 2019
Question

Photoshop 2020 running slow

  • November 6, 2019
  • 78 replies
  • 49555 views

My Adobe Photoshop auto-updated for me this morning (yay!) but as I have been using it throughout the day, it has started to lag. At this point I wasn't even able to make a selection without having to wait 10 minutes (approximately) before it was ready to move on to the next step. Is there a reason it's running so slow?

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    78 replies

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    K
    kabrazzle
    Participant
    November 8, 2019

    Same! It can't even handle the simplest things now. 😭 Thought it was because I had Illustrator running simultaneously but I closed that and still can barely handle me selecting a layer...

      M
      Mediascience
      Participant
      November 7, 2019

      Same problem here. MacBook Pro (Retina, 15-inch, Mid 2015).

        A
        antonio_no8london
        Participant
        November 7, 2019

        Same here... It's taking ridiculously long to do any normal feature like a gaussian blur, selection... definitely something is going on in this version.

          D
          DyManic75
          Known Participant
          November 7, 2019

          Do you have slices in your document? If you do try turning off show slices - there seems to be a bug with slices that grind photoshop to a halt.

            S
            stevefal
            Participating Frequently
            November 7, 2019

            Yes I am showing slices, and turning that off speeds things up to what looks like normal, at a glance.

            I
            info@grafik-soehngen.de
            Participating Frequently
            November 7, 2019

            Same problem! HEEEELP!!!!

              C
              claudios76799305
              Participant
              November 7, 2019

              Same problem, MacBook Pro (Retina, 13-inch, Early 2015) Mojave

                I
                info@grafik-soehngen.de
                Participating Frequently
                November 8, 2019

                I deinstalled the version - no time for such games 😄

                  S
                  stevefal
                  Participating Frequently
                  November 7, 2019

                  When I turn off GPU acceleration entirely (and restart Photoshop), drawing performance improves dramatically in the case of dragging an object. Turning GPU back on, it slows down again.

                  S
                  stevefal
                  Participating Frequently
                  November 7, 2019

                  I reinsalled PS 2019, and it's lightning fast. The 2020 issue is unresolved. 

                    jérémym85817492
                    jérémym85817492
                    Participant
                    November 7, 2019

                    I have the same issue on my 2018 Macbook pro, I did not update to Catalina OS because PS was supposed to have some issues with this OS version. But PS '20 is really really slow. Go back to PS '19 right now....

                      S
                      stevefal
                      Participating Frequently
                      November 7, 2019

                      Well for me it is slow and continues to be. I've rebooted with no change.

                       

                      Dragging objects is laggy. Selection handles disappear while dragging. Wheel zoom is laggy. It's unusable.

                       

                      I tried legacy render mode, normal GPU mode, OpenCL, native GPU. No improvement.

                       

                      Mac Pro 2013 64GB dual D700 Mojave latest.

                       

                      Middle of a job, work stoppage. My bad for assuming no harm in updating. Now looking to revert.

                        viviane-C
                        viviane-C
                        Known Participant
                        December 5, 2019

                        All the same for me

                          JJMack
                          Community Expert
                          JJMackCommunity Expert
                          Community Expert
                          November 6, 2019

                          Can you post any information about your Machine, OS version, device drivers etc. At least post  your PS 2020 help system info.Adobe claim is performance has been improved.

                          JJMack
                          M
                          meitnik
                          Known Participant
                          August 28, 2020

                          JJMACK

                          I was an early tester of V2 later V3 (eventually became friends with Knoll on AOL); paid for my copies or was gifted to my by Adobe folks. In all 30 yrs dealing with PS, I have never seen an update as bad as this. I warned some Adobe folks in '93 that a subscription model could set up the problem I and millions of others are now having: a paid app that fails to run correctly. Btw, am a seasoned hard as nails software tester; so I know a thing or two about testing. For many of us, Adobe failed to test well and for many, many months failed to address the problem; many of us called over and over again trying to figure out what the fu*k is going on. I got inconsistent responses from support (did tech support too); which none really fixed the performace problems. I think Adobe owes us a free year at least for the BS we endured. At best I strongly suggest a class action suit for fraud; which many can provide lots and lots of evidence.

                          However, when I bought a new 2019 iMac a few weeks ago with a SSD drive and a 3.6 cpu and 2gb vram, suddenly PS worked like it was before 11.6.2019! Getting PS to work correctly should not require anyone to buy a new iMac!! I was told repeatedly by support Adobe did a lot of under the hood changes in the code which effected proformance; really we are supposed to be unpaid testers for the new code. I now think Adobe was trying to pull a fast one on us by preparing for big sur and apple chips and be damned the installed base who struggled with the changes (please prove me wrong). 

                          I swear because I care: FUçK ADOBE; You failed us.

                          JJMack
                          Community Expert
                          JJMackCommunity Expert
                          Community Expert
                          December 26, 2020

                          When you reverted back your BR and PS, did ACR revert?  Mine didn't when I tried the same process.  I'm really thinking that's the problem as you really weren't able to totally revert...


                          After CS6 ACR is and Indepentant  plug-in. Any ACR version can be used with Any version of Photoshop.  Adobe camera raw plug in installers 

                           

                          You would need to save the different  versions.x  of each ACR Version yourself.    I would think the only the latest   ACR.X would be installed  Via Creative Cloud Desktop application.

                          JJMack
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