Photoshop 2020 Shift CTRL Z "Redo" Not Working

[Eben.Schumacher.ARt]

I updated Photoshop to 2020 and moved to a new PC, and this problem was immediately present.

The default key pattern SHIFT+CTRL+Z for Redo or Step Forward doesn't work at all.

All other Undo commands work fine.

I went to Keyboard Shortcuts and the correct key pattern was listed for the command. I tried changing the command to CTRL+ALT+Z and it worked then. I tried programming it back to SHIFT+CTRL+Z, and it wouldn't even regonize the shift command. It would only input CTRL and Z. I couldn't change it back without resetting. This leads me to believe Photoshop is not recognizing my SHIFT commands at all, but I can still use Shift for other functions like caps.

Please help! This command was essential to my workflow.

Thank you,

Eben

[PECourtejoie]

HEllo, did you check "legacy undo shortcuts" in the KBSC editor?

[PECourtejoie]

more info: https://helpx.adobe.com/be_en/photoshop/using/undo-history.html

[Lucky Goldstar]

Has anyone ever found a solution to this? I have the same problem: No shortcut that involves CTRL+Shift+... works. 
However if I choose the same command via the menu it works, no problem.
Also, if I assign a new keyboard shortcut to any of the CTRL+Shift+...-commands, the new shortcut works as well.

• This concerns all Adobe CC apps on my computer.
• Resetting keyboard shortcuts within e.g. Illustrator/PS didn't help.
• Launching Premiere Pro with held ALT-key didn't helped.

[R0wl]

I have the same issue, i wonder if reinstalling the programs could work. Sadly i need administrator access to do so. Never had that problems on my own workstation...

[lucasm2407493]

I really need a solution for this!! I have the same problem and i already did everything i could trying to fix it. Please help

[Marcus Davila]

I'm also having this issue!! I'm considering swapping out keyboards but idk if that will help....