Inspiring

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Photoshop 2021 slow and laggy [LOCKED]

Forum|Forum|5 years ago
October 28, 2020
137 replies
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This thread is now locked by a moderator and you are welcome to continue a civil discussion in a new thread or add to the bug report that goes to the product developers. See the link in the answer marked "Correct".

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I'm going to start this new thread for the new version of photoshop.
There are hundreds of comments about 2020 being slow and laggy and not a single adobe rep has even acknowledged it. I was hoping the upgrade would solve everyone's issues but alas that isn't the case.

So this thread is for all you old and newcomers with new and old machines where photoshop runs like crap to complain about. Maybe their newest software might be seen for them to do something.

I'll go first:
Ryzen 9, 64 gigs of 3200 ram, 1080 ti gfx, 1nvme 3200mb.s ssd for programs, 1 tb sata sdd cache drive, 2 tb WD black for files.

Photoshop takes almost 3 seconds to do simple things like changing to a shape pen tool to make shapes.
Lags on anything pen tool, and type tool
Played with every setting in the performance and went through their pages on optimizing.
I even went through the Nvidia setting but only gained a slight boost in performance.

Windows

This topic has been closed for replies.

Correct answer davescm

Well, let's go:
Photoshop version v22.5.1 but I'm testing version 21.2.12 and the problem remains.
CPU - AMD Ryzen 9 3900X 12-Core Processor
GPU - RTX 2080 Super
GPU Driver - Nvidia Studio 472.12

Windows version 10, version 21H1 with all updates.
I have two 27" monitors, both Full HD (1920x1080) 144HZ.

Delays always occur when zooming in on the material I'm working on, slowness when opening boxes like Blending Options, applying styles and changing fonts.

Opening the Photoshop preferences box takes 2 seconds to open and it always happens.

I believe I was clear about my pc information.

@vitorsantosHerz

I've linked the bug thread you started below so that others can vote and add their own system info:

https://community.adobe.com/t5/photoshop-ecosystem-bugs/slowness-and-lag-in-photoshop/idi-p/12403870

Dave

Show previous replies

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SebKaine

Participating Frequently

I get significant perf boost with the last release :

Adobe Photoshop Version: 22.5.0 20210809.r.384

Crop / Font are not laging anymore.

JJMack

Community Expert

I think every Photoshop 2021 version so far I have seen latency set in. I have had the issues several time for sure in version 22.5. Restarting Photoshop 2021 restore performance till something triggers the issue that causes everything I do in Photoshop 2021 to lag. The latency keeps growing it easy to tell its time to restart Photoshop.

I can not say for sure I did not see that problem in Photoshop 2020 but I do not recall ever having the problem in Photoshop 2020, If I did it was not a frequent problem. I can not pin point where the issue is in Photoshop 2021 because the lags is small to begin with. I do now know when it start so I have no idea what event may triggers the problem.

JJMack

S

SebKaine

Participating Frequently

I talk to fast , i still have major slow issue with transfrom. Photoshop is really slow, it looks like that i'm back in time, working on a celeron or an x386.

M

mpearl92

Participant

This is honestly insane. I reinstalled the OS on my computer (all drivers are up to date) and figured it would be a good idea to install the latest version of PS, I WAS WRONG. This is such a suttering piece of crap right now.

This is not from a lack of hardware either, I've never had a problem with Photoshop before. Constant suttering, freezing. It even makes my screen blink and audio stutter when Photoshop freezes.

What a joke right now.

W

working dog

Participant

This began for me with Pshop and spread to the whole of CS and began affecting my entire OS.
After weeks of tearing my hair out, I bought the equivalent Affinity apps and began the transition. Affinity it very very good (much better in many ways) and a fraction of the price of CS. I have had to go back into CS apps to access existing art and resources frequently and last week functionality was miraculously restored to all CS apps!
I’m now working in both ecosystems so we’ll see which one wins long term.

S

SebKaine

Participating Frequently

I am seriously thinking about switching, but i still love PS and AI , it's a disgrace to throw 30 years of beautiful code to the trash because of poor management. PS is still unusable with text and crop, yes each time i try to create a text or crop a document it takes ages to do the op. I will patient until the end of my sub to see if they have finally sort the problem. And if things aren't any better i'll go with affinity too. But the UI doesn't look that great imo. And many agencies are CC centrics.

JPRM

Known Participant

Adobe value on the stock market is equal to the number of bugs and the trash level their software represents.

It's RISING.

A

Anonymous

I was having no problems with my Adobe Creative Suite. I was using Photoshop, Premiere Pro, Audition, etc. It was all running sweetly. And then suddenly, trying to open Premiere Pro, I double click on the icon, and then I wait....and wait...and wait....AND WAIT! I look at my Task Manager and there I can see it as a BACKGROUND process while I'm waiting for even the splash screen to appear! And then I wait more and more and MORE! Three minutes after double clicking on the icon, and the thing FINALLY appears??? Then I do my work in Premiere and now I want to export the media. So I go to do that, and half of the time the Media Encoder flat out refuses to start?? What the hell? I try Photoshop; same thing. I try Audition; same thing. I reboot my computer wondering if I have a problem. Nope, same problem. EVERY other program starts up just fine including the far superior Davinci Resolve for editing video. I double click that icon, and I have Resolve opened within seconds. All while Premiere is still trying to decide if it wants to become a foreground process rather than a background one.

My system specs:

Windows 10 Pro (latest version)

Intel i7 9700K

64 GB of RAM

1 TB SSD for OS. (This is the same drive that Creative Cloud is installed on)

4 TB WD Black hard drive for documents etc.

nVidia RTX 2060 Super graphics card

Like others, I am frustrated beyond measure. I am stuck using this software because that's what they're teaching us to use in school so I have no choice. But what the hell am I paying for? Adobe, get it together, or else you could (and SHOULD) be facing a class action lawsuit.

iana71313648

Participating Frequently

Same here, and no damn help from the Orange Giant. 4 months ago I bought a
copy of Affinity, and last month the book. My learning curve has got the
point where I won't be going back. Affinity is not perfect either but it
PERFORMS and has the features I need. Which is how I make my money. It is
not only simpler, and easier to operate,. some areas are better. I missed
Lightroom as a wf tool, but hey I fixed that by using DXO PL4. And
financially I will be ahead because I am now getting work out of the door
much quicker.

Ian

H

HakanY

Participant

RTX3000 is sucks! tooo laggy on pS [Profanity removed] ???

garethc35499348

Participating Frequently

Well, I'm over it. Finally cancelled my entire suite. This is just not acceptable for software for professionals.

Have switched to other software and already enjoying it... I can actually get work done again!

N

nicoles67567231

Known Participant

What are you using to replace? I'm a digital painter and I've switched to clip studio paint, but I need a good alternative for text etc and then I can cut the cord. The only other feature I'll miss is the new seamless tiling view but I can get that in Krita.

JJMack

Community Expert

well lets put it this way. adobe is trash compared to what it used to be. or atleast photoshop is.

after effects is not as egregious, illustrator, i understand is also iffy.

fyi adobe has stated that due to a rights disputes with dolby, users are not allowed to go to some older versions.

there was a letter sent, which nonsensically put the user at fault if they are to use some of the older versions they bought and paid for, not adobe (which was sued by dolby at that time)

https://appleinsider.com/articles/19/05/13/adobe-warning-of-legal-problems-if-users-keep-using-old-versions-of-creative-cloud-apps

that is the reason adobe also does not give the opportunity to go further than two versions back, so you might be in breach of contract sir. but even if it was not problematic to use older versions, its absolutely absurd state of affairs.

here we are, corralled into the subscription, and are supposed to recieve continous update that make the software better, yet with each version its getting worse and worse. yesterday, i spent hours longer to deliver some artwork to a client than needed. i cant bill that.

having to jump from version to version to see which one might work is just laughable.

and no, adobe should not be upfront which version has problems or not. adobe should friggin release updates when they are reasonably certain that it works - not to meet a deadline set by the bean counters.

as for affinity, sure - its far from ideal. nobody is saying its the panacea. but it certainly seems to be the lesser evil for many.

i used to be a big adobe fan, held them in reverence actually. but their output past years is absolutely garbage and no, it wont go out of business because of their de facto monopoly. instead of doing a proper job with their software development, they use money to gobble up some other companies and offer value (and the stranglehold) that way.

One knows what versions are good and which versions the have features that have since been removed in newer versions. Intelligent users use the gray matter between their ears and do what is best for themselves.

I agree the Adobe should do better by the users than they do. Too many issues are released. Adobe need to develop better practices and design, code and test better Adobe has a mountain range of software to maintain and with the maintain ranges of cash they have they should be able to finance and manage the resources required.

Photoshop is over 30 old and bloated and difficult to modify in all the years I have used Photoshop I have never notice any improvements in Adobe Support. I believe Adobe will need to address this soon With all the changes that are being made by Apple and Microsoft, Adobe is in for it. End users are going to have to stay with old software or have to buy new hardware to be able to use new software that will have issues for too many changes are being made all over the place. Windows 11 around the corner! .... Will Mac support touch screens? Adobe what new features will try to add? Adobe Growth? I'm 80 Change is hard........

JJMack

SPARK4LIFE

Participant

I hate to do this, but I have to chime in here.

Stats: 4 Month old iMac 27" Big Sur 3.8G 8-Core I7 16G DDR4, AMD Radeon Pro 5700XT 16G, 2Tb SSD

I have been a Graphic designer and Print shop owner since around 2000. During that time I have been using the design based Adobe products (AI,PSD etc..) to earn my living. That's alot of programs purchased, and eventually sub'd to on may different systems (PC and MAC). I've seen every tweak these programs have ever introduced. But never in that time have I had so many issues with Photoshop as I have with PS21.

What's embarrassing is trying to open a medium sized PSD file to show a client a small tweak. Then having to apologize as I stall them while waiting 20 minutes for Photoshop to beachball me, and not open a file (Twice!). At which point I force quit and turn to my left, opening the same file on a VERY OLD low stat PC running PS19 within 20 seconds. Saving files? Well thats a fun workflow stopper too! Don't get me started on certain filter, and tool selection or image movement delays.

All I am questioning is: Why? Why has this release received so many workflow-wrecking dollar-draining bugs that have never showed themselves before?

I am so frustrated by this. Have they confounded the kernal programming to make PS user-friendly for tablet users? You know, the people who do not use this for their profession?

Sorry for the rant, but these issues have caused so many project delays and this seemed like a good place to vent.

MKSA

Known Participant

I've lost track of how many threads with people having issues. In one thread someone suggested to look at Affinity Photo, I did and I am massively impressed. They have a 90 day trial so you have nothing to lose. I managed to spend an entire day yesterday working as I normally do except probably 200% faster with Affinity. Their inpainting tool, the equivalent of the Spot Healing Brush is able to do much more complex fixes than even Photoshop can do especially on big files. Opening files, saving files .... everything is faster. I will again today see if I can not open Photoshop even once.

Will Dawes

Participant

This is ridiculous, I am trying to get some urgent work done, and i can't even draw a simple shape with the pen tool without Photoshop lagging for several seconds each time i create a point, making it completely unuseable!

People use this for work, Adobe, why are you releasing updates like this that clearly don't work??!!

A

Andrew Bajka

Inspiring

A couple of days ago I purchased a new iMac 24" M1. Photoshop is now extremely fast with the new computer. The new iMac also fixed issues with Finder not showing new files and old cached data. Now I'm able to be be very productive again without a single issue.

D

dnealious

Known Participant

I'm here for the same reason. Tonight I'm having to click on stuff twice, thinking I'm missed the target. I'm not working on big files. I've reboot every time I start a session, just to be sure.

My c:\ drive, and two scratch disks are SSD's. My uP is Intel i7, 24 GB RAM, NVIDIA GeForce GTX 960 video card

l_e_x_y_

Participating Frequently

This is insane. massive ryzen system, never any problems but this latest version is a nighmare. Some actions take minutes to comlete: simple resize, close or save a file etc etc.

Tried with- and without graphics support (yes with restarts in between of course). This piece of software feels like a betaproduct and not something that should be provided to paying profs.

C

CUIDan

Participating Frequently

It's insanity how garbage this current version is. HEYA Adobe, anoyne there? Please fix this junk soon, for the love of everything holy! It literally ruins my work days and makes life worse on a daily basis, it's hot garbage.

I

IkonikFilms

Known Participant

Its not just Photoshop - all their infrastructure has pretty much turned to crap.

M

MrMulder

Participant

I suspect most of their software is built on legacy decades-old code, or at least a mish-mash of new and old. The only thing that will get me paying for Adobe software again is if they rebuild everything from the ground up!

lindac59935593

Participating Frequently

I'm just so fed up with huge multibillion dollar companies jacking me around. It's sickening!

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