Photoshop 2024 Keeps momentarily Freezing my Windows 10 Computer

I have exactly the same problem on my Dell XPS 15 9500. I would be happy to go back to Photoshop CS5 or CS6 but that is no longer available to download with the Creative Cloud subscritpion. Is there a link to the old version so we can use that instead please?

You should be able to submit a bug report https://community.adobe.com/t5/photoshop-ecosystem/ct-p/ct-photoshop?page=1&sort=latest_replies&filter=all&lang=all&tabid=bugsy may 

They may have to remote in. 

Thanks again for the suggestions. I uninstalled mouse, trackpad and keyboard drivers, no change. I installed Logitech SetPoint, no change.  This issue is getting very frustrating.   When the pointer freezes, I can still use the up/down arrows to navigate menus in photoshop, so every must still be running.  Any other ideas?  How do we get official bug reports to Adobe on this?  Is this forum the only mechanism?

If you are using a Logitech mouse you may want to try installing the Logitech Set Point driver; https://support.logi.com/hc/en-us/articles/360025141274-SetPoint. After installing I would either disable or remove the generic MS mouse driver. As two drivers may cause a conflict.

Have you tried removing the driver? Device Manager/Mouse and other Pointing device/ Right Mouse Click remove. If you are on a laptop  there should be at least 2 drivers. One is for the Touch Pad, and MS installs a generic driver for the mouse. You can remove the Windows driver (Uninstall). Reboot your computer. Win will find a driver. You can also try going to the mfr website downloads to download latest.

It may be possibly the pointer devices freezing, not the whole computer, as I can still navigate outlook with the up and down arrows when the pointer freezes. This only happens when I run Adobe LrC, Bridge or Ps, and the track pad or mouse will not move the pointer.  I am going to look into this some more

I looked at the Reliability History, and that shows nothing unfortuntely. On recovery, I looked at that first, but I did not have a restore point for the time before the problem started occuring for some reason

While taking some screen shots of my backup system today I noticed there are some errors. Some of these was caused by disabling some services intentionally while testing. There is a Stop Error on 16 Feb. IOT to find the cause liik below the timeline, Shows AcrobatNotification Stopped working. Provides the path where the file is located. In order to deep dive the concern double click the path here. This provides additional information on the Error. 

To get to the Reliability Monitor you access through Control Panel/Security and Maintenance/Maintenance/ 

Click on View Reliability History

You should see the screens from there.

Caveat; Caution here if you get a screen which asks you if you want to activate. You want to insure the certificate is authenic and signed by a reputable software developer. I run additional MS software app to verify this.

Will help you pursue this later today. Have some business to take care of first. In the interim run Windows Reliability Monitor to see if this will show you errors. When I have had Illustrator Stop errors in the past they show in Windows/Applications Logs. As I recall you are running a laptop? As I mentioned in previous post I am not a fan of running recent releases of PS. I am still on an older version of PS on my laptop which has an the Intel 11th i5-11400H @ 2.70GHz, 2688 Mhz, 6 Core(s), 12 Logical Processor(s). Yes, couple years old. Bought it to tether and work on images on the road. 

Hi, and thanks again for the feedback. I did as you suggested, I looked at the Application logs, and none were generated after I opened Photoshop and the computer froze. However, no system logs were generated either.  The only logs I see around the time of the computer freezing are the Windows security audit logs which state - "Audit Success". These occur every few seconds.......I am still at a loss.