Photoshop 24.2 when trying to resize gives an error

Forum|Forum|2 years ago
March 6, 2023
2 replies
2072 views

Photoshop 24.2 when trying to resize gives an error
(Translation: "The request could not be completed because an error has occurred")
I tried do de-install and re install back but it keeps occurring.

I am on Win10 64

This topic has been closed for replies.

Ranjisha Sengupta

Legend

Hi @LunaBarak

Thanks for reaching out.

How are you trying to resize the file? What type of file are you working with?

You can try to reset the preferences of Photoshop using the steps mentioned here: https://helpx.adobe.com/photoshop/using/preferences.html#reset_preferences

Please back up your settings prior to resetting the preferences. You can check: https://helpx.adobe.com/photoshop/using/preferences.html#BackupPhotoshoppreferences

Let us know how it goes.

Ranjisha

L

LunaBarakAuthor

Known Participant

Hello Ranjisha ty for reply.
I have just now updated PS to this new version so preferences are untouched no need to reset.
I have a simple PSD file open, I added a layer and on this layer I have made a dot with the brush, if I try to resize the dot with the resize tool I get an error.