Photoshop 25.9.1 - Adobe Photoshop 2024 quit unexpectedly. (June, 29, 2024)

Forum|Forum|1 year ago
June 29, 2024
3 replies
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Correct answer Jeff Arola

Looks like a crash caused by a On1 filter./plugin

If you hold down the Shift key while launching Photoshop to skip loading optional and third party plugins, does Photoshop start and run?

Jeff Arola

Community Expert

This expains how to remove ON1 plugins:

https://on1help.zendesk.com/hc/en-us/articles/23940977260557-How-to-Remove-Older-Plugins-from-Photoshop-and-Lightroom-MAC-ONLY

MBPM1Author

Participating Frequently

Perfect! This fixed my issue completed. Thank you very much for your help!!!

K

kikocrib

Participant

hello! the shift did not work for me but it did ask about skipping what else could be the problem its still crashing

Jeff Arola

Correct answer

Community Expert

Looks like a crash caused by a On1 filter./plugin

If you hold down the Shift key while launching Photoshop to skip loading optional and third party plugins, does Photoshop start and run?

MBPM1Author

Participating Frequently

Hi jeff,

Your suggestion WORKED!! i guess it was the ON1 software plugin. I recently removed it from my Mac OS. I never knew the SHIFT option when launching to skip plug-in and filters.

Thank you!!

MBPM1Author

Participating Frequently

OP here, attaching screenshots of error below. Splash screen from PS ran for 2 seconds then these errors pop up.

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