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56

Photoshop 25.9 - hangs when moving artboard

Community Beginner ,
Jun 01, 2024 Jun 01, 2024

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Hi there,

 

I'd like to report a bug, as in subject. This happens only in 25.9 version, I've downgraded to 25.7, and it doesn't happen.

 

When I have a document, with couple of artboards in it (let's say, ad banners) - when I try to move any artboard, and, after clicking on the name, and starting to drag it to move it someplace alse - when I try to pass it over any other artboard, or layer, which is outside the artboards - PS freezes. 

It happens every time, in every document I've opened.

 

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correct answers 1 Correct answer

Explorer , Jan 14, 2025 Jan 14, 2025

I found the "solution"!!!

 

If you turn OFF [Auto-size Canvas] option, then there is no more freezing/hanging.

The only side-effect is the canvas size. It stays as is, so if you try to move an artboard out of the canvas, then it will be "hidden".

But the easiest way is to make two empty artboards (when [Auto-size Canvas] is on) and put these to the top left and bottom right corner of the "needed" canvas and then turn OFF the [Auto-size Canvas] option.

 

Edit: if you move an artboard out of canvas (bec

...

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New Here ,
Dec 12, 2024 Dec 12, 2024

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Can move an artboard, drag content from another file into an artboard, or duplicate an artboard without Photoshop hanging and freezing 

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New Here ,
Dec 13, 2024 Dec 13, 2024

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this has been going on since June 1st, and Adobe either “didn’t see” this thread or is just looking for easy money with AI 🤦🏻 literally the only solution is to downgrade

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Community Beginner ,
Dec 19, 2024 Dec 19, 2024

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After 7 versions and 8 months (april), Adobe still hasn't managed to fix the bug that makes work tables with text layers extremely slow to move.

I'm currently using two versions, the last one that worked well 25.7  and the most recent one that makes me cry a little.

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New Here ,
Dec 20, 2024 Dec 20, 2024

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still same

 

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New Here ,
Jan 10, 2025 Jan 10, 2025

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How can we notify Adobe about this? It's impractical as a professional designer to use the new versions of the software. Only the 25.7 version seems to work properly!

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Community Beginner ,
Jan 12, 2025 Jan 12, 2025

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It seems they have fixed it mostly in Photoshop 2025 (Ver.  26.1) At least for me it has a 1-2 second wait time when moving the artboard around fastly, but I believe it's due to my system only having 8g of RAM

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Community Beginner ,
Jan 12, 2025 Jan 12, 2025

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Nevermind, I found that not adding effects to my text is the reason it wasn't lagging.

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Community Beginner ,
Jan 12, 2025 Jan 12, 2025

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It seems they have fixed all of the problems mostly in Photoshop 2025 (Ver.  26.1)

For me it has a 1-2 second wait time when moving the artboard around fastly, but I believe it's due to my mac only having 8g of RAM and shouldn't be a problem.

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Community Beginner ,
Jan 12, 2025 Jan 12, 2025

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Nevermind, I found that not adding effects to my text is the reason it wasn't lagging. I would suggest continuing to use 25.7 (or 25.5)

 

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Explorer ,
Jan 14, 2025 Jan 14, 2025

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I found the "solution"!!!

 

If you turn OFF [Auto-size Canvas] option, then there is no more freezing/hanging.

The only side-effect is the canvas size. It stays as is, so if you try to move an artboard out of the canvas, then it will be "hidden".

But the easiest way is to make two empty artboards (when [Auto-size Canvas] is on) and put these to the top left and bottom right corner of the "needed" canvas and then turn OFF the [Auto-size Canvas] option.

 

Edit: if you move an artboard out of canvas (because you need more space), and it is hidden, you need to turn back ON Auto-size Canvas just once, then every artboard will be on that resized canvas, and you can switch back OFF, and there is no more hanging again

 

Pls let me now, if its works.

(I'm on an M1 iMac with external display, 16GB ram, Photoshop 25.12)

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Community Beginner ,
Jan 14, 2025 Jan 14, 2025

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sometimes i just put 1 white layer like 10-100px big on top left and on bottom right corner so the canvas is bigger. but still that is not a fix 😕

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Explorer ,
Jan 14, 2025 Jan 14, 2025

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did you turn off the Shrinkwrap Canvas option too?

and I'm not sure we are on the same page... layers doesn't count in this context, I meant the canvas not the top/bottom corners of the layers

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Community Beginner ,
Jan 14, 2025 Jan 14, 2025

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Hi, no i didnt change any of settings. 

i was draging layers way out of the artboard so it is separate layer outside of the artboard. One on top left corner second on bottom right corner and all artboards in between. But it was annoying when i needed more artboards i needed to move layer even more out.. so for the past year im using old version (24.7) of photoshop when im working on project with artboards. 

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Community Beginner ,
Jan 14, 2025 Jan 14, 2025

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Worked great! (M1 Mini, PS 25.12) Thank you for this workaround. 

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Explorer ,
Jan 14, 2025 Jan 14, 2025

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Thank you for the response!  

I'm just waiting for a response from a PC-guy, but i think its working on windows too.

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Community Beginner ,
Jan 14, 2025 Jan 14, 2025

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IT WORKS. THE ERROR IS THERE. OK, I JUST NOTICED SOMETHING, WHEN YOU ARE CREATING TABLES, THERE IS A CANVAS OUTLINED WITH A VERY THIN BLACK LINE, THAT IS THE SIZE OF THE CANVAS THAT IS CHANGING AS YOU CREATE MORE WORK TABLES, AND IT SEEMS THAT THE ERROR IS THERE, BECAUSE WHEN YOU DEACTIVATE THE [Auto-size Canvas] OPTION THE WORK TABLES MOVE SUPER SMOOTHLY, THE PROBLEM IS IF YOU GO OUT OF THAT LINE, THE LAYERS STAY WITHIN IT AND THE WORK TABLE BECOMES EMPTY. IT IS A TEMPORARY SOLUTION. HOWEVER IN VERSION 25.7 WITH [Auto-size Canvas] ENABLED IT WORKS SUPER SMOOTHLY, BUT YES, THE FAILURE IS THERE. THANKS A LOTE. I LOVE YOU. IS REALLY SICK THIS BUG. 

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Explorer ,
Jan 14, 2025 Jan 14, 2025

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Good find. Hopefully they just fix it, but if this work its amazing.

You can try just turning off "shrinkwrap canvas on save" that seems to work, with my quick limited test.

SamBastion_0-1736892034367.pngexpand image

 

SamBastion_1-1736892040749.pngexpand image

 

 

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New Here ,
Jan 14, 2025 Jan 14, 2025

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Great finding, thanks for this fix. The fact that Adobe did not acknowledge this issue is beyond me. Thanks again mate.

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Explorer ,
Jan 15, 2025 Jan 15, 2025

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Can i ask what system you use? Just for my curiosity, that solution is working on windows too?

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Community Beginner ,
Jan 15, 2025 Jan 15, 2025

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I just tested it on the PC they recently saddled me with and the workaround seems effective there as well. PS 26.1, Windows... 11 Pro, I guess? 23H2?

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New Here ,
Jan 23, 2025 Jan 23, 2025

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God bless you my friend, this is the best and only solution so far!

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Explorer ,
Jan 24, 2025 Jan 24, 2025

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nincs mit! 🙂

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Community Beginner ,
Jan 20, 2025 Jan 20, 2025

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For me it works when i make bigger canvas. I force it with positioning 2 seperate layers on top left and bottom right corrner.
After that you can position artboards in between layers. 

When you need bigger canvas just move outer layer first to makes canvas bigger and than make/copy/drag artboards in between that area.

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Explorer ,
Jan 21, 2025 Jan 21, 2025

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I dont understand why we need to figure it out some workaround for a basic thing like this.

The "infinite" canvas works flawlessly in Figma for example... in Figma!!! in a web-app!!

 

I'm sure this bug comes from the core of Photoshop code (the artboards is a newer feature), but they have a bunch of many from the subscriptions, they must rebuild from scratch if needed. 

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New Here ,
Jan 23, 2025 Jan 23, 2025

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EliottZ1468_0-1737621228943.pngexpand image

i find out the most effected way is close this on he canvas setting

 

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