Photoshop Black Screen?

[thervnkings]

Hi there,

It seems that every time I boot up Photoshop, it opens as a black screen. The bar with file, edit etc is there but the rest is black. When I try to open a new or old file, the screen remains black. I've tried using older versions, to no avail.

Any ideas?

Thanks!

[DM R]

Can't get to the Prefs in Photoshop because the SCREEN IS BLACK. This is totally unacceptable. 

[Xhes]

Have you managed to fix yours? I'm having the same problem 

[kemeraljones0]

I just opened up the performance window from preferences & pressed OK without making any changes & it worked !!!! Strange !!!!!

[metallums18]

I just updated PS to vers 22 today.   Got this black screen issue.  First time I've ever seen it.   After reading here I checked Nvidia for new Studio Drivers and there was a new one available as of today 10/20/20 and it is suggested for the new versions of Adobe apps specifically.  Glad this thread exists, thanks.

[metallums18]

Update to my previous.   After the Graphics card update PS only worked for one day.  The next day right back to black screens.    Luckily I chose to keep the prev PS version installed  (21.2.xxx whatever) which never black screens, but this is getting silly.

Operating system:  Windows 10 pro Vers 2004  OS build 19041.572

Intel Xeon / Hp workstation

Graphics Processor: NVIDIA GeForce 2070 Super.   
Nvidia Studio Driver  vers  456.71 (meant specifically for Adobe apps)

RAM: 32 GB 

[metallums18]

Deleting preferences appears to have helped this today.  At least for today.  Nothing promised for tomorrow.

[Dazzling_hand5D91]

Today I was going through my files deleting them to create more storage on my mac (macOS Catalina version 10.15.7). Soon after I tried to open up photoshop but it just came up with a blank screen (shown in the screenshot I took above). I'm currently using photoshop 22.1. I have tried to delete and reinstall photoshop and adobe many times and I have also tried to deselect use graphics processor and rebooted the application but still came up with the blank screen. Can someone please help, it would mean the most 🙂 

[avagrace29]

This is my exact issue as well. I hope someone can help...

[Stellar_Buttercup5CC9]

any luck yet?

[Dazzling_hand5D91]

Hello! Yes, I have gotten help from the adobe help team. Click this link https://helpx.adobe.com/support.html and go to the bottom right where you will see the text box image. I hope this helps.

[jlnsvfx]

Here is a shot of my screen opening a current PSD file.

[jlnsvfx]

GPU - Nvidia GeForce 2080i RTX

CPU - Intel i900 Coffee Lake

Ram - 16 Gb

[Ladyecstasy]

i feel so defeated. i've been trying to fix photoshop for three days now. this is my situation; i don't have my laptop with me (mac laptop 2015, that's all i remember about the laptop) and that's where i usually, with no issue, use photoshop but i'm currently across the county using my sisters laptop (macOS Catalina version 10.15.6) and upon downloading photoshop onto this computer i had a full scratch disk issue that wouldn't even let me open photoshop it would just automatically tell me the disks were full which i just fixed by clearing up some space and now that i can open up photoshop the only thing that pops up is a blank, black screen on photoshop. so i uninstalled and attempted to reinstall photoshop when i realized that when i tried opening up cc it was just a black white screen! what. do. i. do. i can't access cc or photoshop. when i try to access cc through safari or chrome it redirects me to the desktop app that i can't. access. please help me i have a job i need to survive 

[Dazzling_hand5D91]

Hello! I recently had trouble opening adobe photoshop because whenever I boot it, it opened a black screen instead. I had no idea how to fix this but I managed to get help from adobe team by going to https://helpx.adobe.com/au/support.html?promoid=RGJ8NLP8&mv=other and go to the top right where it says 'support' and click 'contact us'. From there, adobe team can help in any way shape or form. I hope this helps because I was struggling a lot trying to figure out how to fix photoshop.

[Phever5EF3]

I was having the same problem but i fixed it.

Go to  window>>workspace>>Essentials

if your essentials is checked, choose another workspace and check essentials again 

it should work