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Photoshop cannot save file due to program error

New Here ,
Dec 15, 2020 Dec 15, 2020

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I downloaded the most recent update to photoshop two days ago and since then I have hardly been able to save my files. I'll start working on one and when I click save, it says "Cannot save (name) due to program error". I'll click okay, try again, and get the same results. This doesn't happen with any other programs and my computer is fairly new and doesn't have much saved on it. There is nothing of interest in my photoshop error data log. I'll often have to copy what I was doing, close and quit the program, then re-open it, paste, and save immedietly in order to get it to save, which becomes very frustrating when I'm working on multiple layers. Sometimes it'll work to save if I turn off the opacity on all of my layers, but not always.

I've also ran a disk cleaner, rebooted my computer, and reinstalled photoshop. None of these have helped.

I'm honestly clueless as to what I can do next at this point. Please let me know if there's anything else I can do!

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Mac, Problem or error

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correct answers 1 Correct answer

Adobe Community Professional , Jan 19, 2021 Jan 19, 2021
Hello, you should update to Photoshop 22.1.1 as it fixes the issue: https://helpx.adobe.com/photoshop/kb/fixed-issues.html If the update does not appear in the CC app, go to help>check for updates.

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Community Beginner ,
Dec 15, 2020 Dec 15, 2020

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Had similar issue updated and now all I get is api-ms-win-core-libraryloader-l1-2-0.dll is missing. Unable to open any version since last update and I'm pissed. With all the money this company makes it's unexcusable. 

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New Here ,
Dec 15, 2020 Dec 15, 2020

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Same here.  I need to save my file in order to enter a contest today, looks like I will now miss the deadline.  Funny thing is, I have the one file open that has been buggy all day, but I am able to open other jpg files, alter them and save them, but the first file I opened today, that I have literally worked on all day today, I cannot save.  I do have a saved file, but I have no idea how long ago and how many layers ago that was.  I am beyond upset.

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New Here ,
Dec 15, 2020 Dec 15, 2020

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Also having this issue! So much for the holiday cards I'm trying to design 😞 I already had allowed full access to the disk. Hoping reverting to the previous version will work for me in the meantime.

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New Here ,
Dec 15, 2020 Dec 15, 2020

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Screen Shot 2563-12-16 at 11.26.26.jpg

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New Here ,
Dec 15, 2020 Dec 15, 2020

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OK I did find a workaround.  If you turn off all your layers, you can save your file.  I shut Ps all the way down, brought it up again, and I could work on my file again and save it.  I do not like this glitch.

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New Here ,
Dec 15, 2020 Dec 15, 2020

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Thank you

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New Here ,
Dec 17, 2020 Dec 17, 2020

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AWESOME!  

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New Here ,
Dec 23, 2020 Dec 23, 2020

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I had today this very same issue and had to disable one layer in order to save the file. I tried disabling different layers, it worked as long as one of the layers was disabled. Weird. I then shut down PS and tried to enable all of the layers and save the file. No luck. Got the same error. If I disable one of the layers, it works. Urgent help is needed!

Working on Windows 10 latest update, Photoshop 2021 latest update.

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New Here ,
Jan 01, 2021 Jan 01, 2021

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I also experienced the same thing

Try Save Ctrl+Alt+Shift+S for saving file .jpg & .png.

But not working for saving .psd 

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Adobe Community Professional ,
Jan 19, 2021 Jan 19, 2021

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Hello, you should update to Photoshop 22.1.1 as it fixes the issue: https://helpx.adobe.com/photoshop/kb/fixed-issues.html

If the update does not appear in the CC app, go to help>check for updates.

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New Here ,
Jun 18, 2021 Jun 18, 2021

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I currently have Photoshop 22.4.2 and I'm having the same saving error message. The ONLY workaround that I have success from is SAVE AS and then changing the file name. Since I save OFTEN, this is a terrible workaround -- especially considering how much I pay annually for Adobe Creative Suite.

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