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I have just installed the update for Photoshop CC 2017. Using Bridge to process the Raw file, Photoshop then opens and when the Photoshop screen appears, the notation "Adobe Photoshop CC 2017 has stopped working. Program then closes. Uninstalled Photoshop and then re-installed, but same problem arose.
I tracked down an XML file from the update buy do not know how to add that to this discussion,
Any assistance will be appreciated.
Please refer the article below to solve this issue Photoshop crashes with Lavasoft Chrome extension installed
You may also simply rename the file LavasoftTcpService64.dll to Old.LavasoftTcpService64.dll located :-C:\Windows\system32\LavasoftTcpService64.dll and that should fix the problem.
~Akash
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The same issue was happening in Bridge, and I assume other adobe products. So I just went for the simple computer restart and that solved the issues with PS and Bridge. It might help if future versions of Adobe software first installs required the user to restart their computer before using the software.
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I did restart my system after installing Photoshop CC 2017, but then encountered the problem. This issues is probably a bit more complex than it appears on the surface. What got my installation running the first time was disabling the LavaSoft dll. Photoshop would run but eventually I tried printing and there was an issues with my network printing from this machine -- no printers were available and Windows gave me an error message about a service not running. I eventually put the "~" in front of the Spaces folder in Photoshop and enabled the LavaSoft dll. That's where I'm right now and everything, including printing is working fine. At some point I'll take the "~" off the Spaces folder and see if the problem returns. Which ever way it goes at that point will either provide conclusive evidence or add to the mystery. I hate self healing software problems.
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Bill I feel your fustration Ok if we are all having the same issue with different setups (in general) then it's not our individual setup. So people please stop telling us our configurations are wrong
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Hi Akash,
I tried the GPU fixes @ Photoshop CC 2015 crashes on launch or exit | Windows
none worked. Here are the error logs I have. Please let me know if you need anything else more spacific.
Event Viewer Information
Fault bucket 120606218217, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: Photoshop.exe
P2: 18.0.0.53
P3: 57fde9fd
P4: LavasoftTcpService64.dll
P5: 2.3.4.7
P6: 555dc671
P7: c0000095
P8: 0000000000008902
P9:
P10:
Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER28A1.tmp.WERInternalMetadata.xml
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Photoshop.exe_22281e8f1339113c98488cbe6d9ca5cb6b4d6341_3fa5eec2_2c9790f8
_______________________________________________________________________________________________________________________________
AppCrash_Photoshop.exe_22281e8f1339113c98488cbe6d9ca5cb6b4d6341_3fa5eec2_2c9790f8
Version=1
EventType=APPCRASH
EventTime=131226181451394402
ReportType=2
Consent=1
UploadTime=131226181452948495
ReportIdentifier=8837d7c9-a177-11e6-af11-e4a7a0c76243
IntegratorReportIdentifier=abe65268-07a9-46d0-8169-240207a871b9
NsAppName=Photoshop.exe
AppSessionGuid=00000da8-0001-0003-e08f-de468435d201
TargetAppId=W:000603813e87f6069eb241845c6cfe9904f600000904!000034e171765e52a66a588e53de3bc2e58fcda86efc!Photoshop.exe
TargetAppVer=2016//10//12:07:45:01!a1e6fc3!Photoshop.exe
BootId=4294967295
Response.BucketId=d68bfc925e8465393dcce5e6fe437b8b
Response.BucketTable=4
Response.LegacyBucketId=120610403429
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=Photoshop.exe
Sig[1].Name=Application Version
Sig[1].Value=18.0.0.53
Sig[2].Name=Application Timestamp
Sig[2].Value=57fde9fd
Sig[3].Name=Fault Module Name
Sig[3].Value=LavasoftTcpService64.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=2.3.4.7
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=555dc671
Sig[6].Name=Exception Code
Sig[6].Value=c0000094
Sig[7].Name=Exception Offset
Sig[7].Value=0000000000008902
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=10.0.14393.2.0.0.256.48
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=bfef
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=bfef348dfc3144f4211de2095b9089eb
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=aa5c
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=aa5cc194c9e535f8ba39d80cc627eacd
UI[2]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\Photoshop.exe
UI[3]=Adobe Photoshop CC 2017 has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\Photoshop.exe
LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\WINDOWS\System32\KERNEL32.DLL
LoadedModule[3]=C:\WINDOWS\System32\KERNELBASE.dll
LoadedModule[4]=C:\WINDOWS\System32\WS2_32.dll
LoadedModule[5]=C:\WINDOWS\System32\sechost.dll
LoadedModule[6]=C:\WINDOWS\System32\RPCRT4.dll
LoadedModule[7]=C:\WINDOWS\System32\ucrtbase.dll
LoadedModule[8]=C:\WINDOWS\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.14393.321_none_72fe05dd211a5fae\gdiplus.dll
LoadedModule[9]=C:\WINDOWS\System32\msvcrt.dll
LoadedModule[10]=C:\WINDOWS\SYSTEM32\GLU32.dll
LoadedModule[11]=C:\WINDOWS\System32\combase.dll
LoadedModule[12]=C:\WINDOWS\System32\USER32.dll
LoadedModule[13]=C:\WINDOWS\System32\bcryptPrimitives.dll
LoadedModule[14]=C:\WINDOWS\System32\win32u.dll
LoadedModule[15]=C:\WINDOWS\System32\GDI32.dll
LoadedModule[16]=C:\WINDOWS\System32\gdi32full.dll
LoadedModule[17]=C:\WINDOWS\SYSTEM32\mscms.dll
LoadedModule[18]=C:\WINDOWS\SYSTEM32\OPENGL32.dll
LoadedModule[19]=C:\WINDOWS\System32\ADVAPI32.dll
LoadedModule[20]=C:\WINDOWS\SYSTEM32\WINHTTP.dll
LoadedModule[21]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\CITThreading.dll
LoadedModule[22]=C:\WINDOWS\SYSTEM32\WINSPOOL.DRV
LoadedModule[23]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\AdbePM.dll
LoadedModule[24]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\icucnv40.dll
LoadedModule[25]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\adobe_caps.dll
LoadedModule[26]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\manta.dll
LoadedModule[27]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\VulcanControl.dll
LoadedModule[28]=C:\WINDOWS\System32\SHELL32.dll
LoadedModule[29]=C:\WINDOWS\System32\ole32.dll
LoadedModule[30]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\VulcanMessage5.dll
LoadedModule[31]=C:\WINDOWS\System32\OLEAUT32.dll
LoadedModule[32]=C:\WINDOWS\System32\cfgmgr32.dll
LoadedModule[33]=C:\WINDOWS\System32\msvcp_win.dll
LoadedModule[34]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\tbb.dll
LoadedModule[35]=C:\WINDOWS\System32\windows.storage.dll
LoadedModule[36]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\cg.dll
LoadedModule[37]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\cgGL.dll
LoadedModule[38]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\ahclient.dll
LoadedModule[39]=C:\WINDOWS\System32\powrprof.dll
LoadedModule[40]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\amtlib.dll
LoadedModule[41]=C:\WINDOWS\System32\shlwapi.dll
LoadedModule[42]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\AXEDOMCore.dll
LoadedModule[43]=C:\WINDOWS\System32\kernel.appcore.dll
LoadedModule[44]=C:\WINDOWS\System32\shcore.dll
LoadedModule[45]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\MPS.dll
LoadedModule[46]=C:\WINDOWS\System32\profapi.dll
LoadedModule[47]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\PlugPlugOwl.dll
LoadedModule[48]=C:\WINDOWS\System32\SETUPAPI.dll
LoadedModule[49]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\ExtendScript.dll
LoadedModule[50]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\ScCore.dll
LoadedModule[51]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\mona.dll
LoadedModule[52]=C:\WINDOWS\System32\CRYPT32.dll
LoadedModule[53]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\AdobeOwl.dll
LoadedModule[54]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\dnssd.dll
LoadedModule[55]=C:\WINDOWS\System32\MSASN1.dll
LoadedModule[56]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\AdobeLinguistic.dll
LoadedModule[57]=C:\WINDOWS\SYSTEM32\MSVCP140.dll
LoadedModule[58]=C:\WINDOWS\SYSTEM32\VCRUNTIME140.dll
LoadedModule[59]=C:\WINDOWS\SYSTEM32\dxgi.dll
LoadedModule[60]=C:\WINDOWS\SYSTEM32\USERENV.dll
LoadedModule[61]=C:\WINDOWS\SYSTEM32\DDRAW.dll
LoadedModule[62]=C:\WINDOWS\SYSTEM32\bcrypt.dll
LoadedModule[63]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\icudt40.dll
LoadedModule[64]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\tbbmalloc.dll
LoadedModule[65]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\svml_dispmd.dll
LoadedModule[66]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\libmmd.dll
LoadedModule[67]=C:\WINDOWS\SYSTEM32\msi.dll
LoadedModule[68]=C:\WINDOWS\SYSTEM32\WININET.dll
LoadedModule[69]=C:\WINDOWS\SYSTEM32\IPHLPAPI.DLL
LoadedModule[70]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\AIDE.dll
LoadedModule[71]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\libglog.dll
LoadedModule[72]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\opencv_core249.dll
LoadedModule[73]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\opencv_imgproc249.dll
LoadedModule[74]=C:\WINDOWS\SYSTEM32\DCIMAN32.dll
LoadedModule[75]=C:\WINDOWS\SYSTEM32\CRYPTBASE.DLL
LoadedModule[76]=C:\WINDOWS\SYSTEM32\MSVCP120.dll
LoadedModule[77]=C:\WINDOWS\SYSTEM32\MSVCR120.dll
LoadedModule[78]=C:\WINDOWS\System32\IMM32.DLL
LoadedModule[79]=C:\WINDOWS\system32\uxtheme.dll
LoadedModule[80]=C:\Program Files\Common Files\microsoft shared\ink\tiptsf.dll
LoadedModule[81]=C:\WINDOWS\SYSTEM32\VERSION.dll
LoadedModule[82]=C:\WINDOWS\SYSTEM32\PROPSYS.dll
LoadedModule[83]=C:\WINDOWS\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.14393.351_none_4213128bc687e6d3\Comctl32.dll
LoadedModule[84]=C:\WINDOWS\SYSTEM32\STI.DLL
LoadedModule[85]=C:\WINDOWS\System32\MSCTF.dll
LoadedModule[86]=C:\WINDOWS\System32\clbcatq.dll
LoadedModule[87]=C:\WINDOWS\SYSTEM32\wiatrace.dll
LoadedModule[88]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\Photoshop.dll
LoadedModule[89]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\PSViews.dll
LoadedModule[90]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\PSArt.dll
LoadedModule[91]=C:\WINDOWS\system32\dwmapi.dll
LoadedModule[92]=C:\WINDOWS\system32\dataexchange.dll
LoadedModule[93]=C:\WINDOWS\system32\dcomp.dll
LoadedModule[94]=C:\WINDOWS\system32\d3d11.dll
LoadedModule[95]=C:\WINDOWS\system32\twinapi.appcore.dll
LoadedModule[96]=C:\WINDOWS\SYSTEM32\DWrite.dll
LoadedModule[97]=C:\WINDOWS\system32\c_g18030.dll
LoadedModule[98]=C:\WINDOWS\SYSTEM32\ntmarta.dll
LoadedModule[99]=C:\WINDOWS\system32\wbem\wbemprox.dll
LoadedModule[100]=C:\WINDOWS\SYSTEM32\wbemcomn.dll
LoadedModule[101]=C:\WINDOWS\system32\wbem\wbemsvc.dll
LoadedModule[102]=C:\WINDOWS\system32\wbem\fastprox.dll
LoadedModule[103]=C:\WINDOWS\SYSTEM32\MSIMG32.dll
LoadedModule[104]=C:\WINDOWS\SYSTEM32\apphelp.dll
LoadedModule[105]=C:\Windows\System32\dlnashext.dll
LoadedModule[106]=C:\Windows\System32\PlayToDevice.dll
LoadedModule[107]=C:\Windows\System32\DevDispItemProvider.dll
LoadedModule[108]=C:\WINDOWS\System32\MMDevApi.dll
LoadedModule[109]=C:\WINDOWS\System32\DEVOBJ.dll
LoadedModule[110]=C:\WINDOWS\system32\wpdshext.dll
LoadedModule[111]=C:\Windows\System32\ActXPrxy.dll
LoadedModule[112]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\Plug-Ins\Extensions\FastCore.8bx
LoadedModule[113]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\Plug-Ins\Extensions\MMXCore.8bx
LoadedModule[114]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\Plug-Ins\Extensions\MultiProcessor Support.8bx
LoadedModule[115]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\PLUGIN.dll
LoadedModule[116]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\AdobeXMP.dll
LoadedModule[117]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\Plug-Ins\File Formats\Dicom.8bi
LoadedModule[118]=C:\WINDOWS\SYSTEM32\WSOCK32.dll
LoadedModule[119]=C:\WINDOWS\SYSTEM32\NETAPI32.dll
LoadedModule[120]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\Plug-Ins\File Formats\PSDX.8bi
LoadedModule[121]=C:\Program Files\Common Files\Adobe\Plug-Ins\CC\File Formats\Camera Raw.8bi
LoadedModule[122]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\IMSLib.dll
LoadedModule[123]=C:\WINDOWS\SYSTEM32\SspiCli.dll
LoadedModule[124]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\BIB.dll
LoadedModule[125]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\BIBUtils.dll
LoadedModule[126]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\AdobeSVGAGM.dll
LoadedModule[127]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\SVGRE.dll
LoadedModule[128]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\ACE.dll
LoadedModule[129]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\updaternotifications.dll
LoadedModule[130]=C:\WINDOWS\SYSTEM32\NETUTILS.DLL
LoadedModule[131]=C:\WINDOWS\SYSTEM32\WKSCLI.DLL
LoadedModule[132]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\AGM.dll
LoadedModule[133]=C:\Windows\System32\taskschd.dll
LoadedModule[134]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\CoolType.dll
LoadedModule[135]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\AXE8SharedExpat.dll
LoadedModule[136]=C:\WINDOWS\SYSTEM32\icm32.dll
LoadedModule[137]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\WRServices.dll
LoadedModule[138]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\Linguistics\Providers\Plugins2\AdobeHunspellPlugin\AdobeHunspellPlugin.dll
LoadedModule[139]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\Linguistics\Providers\Plugins2\WRLiloPlugin.bundle\WRLiloPlugin.dll
LoadedModule[140]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\Plug-Ins\Extensions\ScriptingSupport.8li
LoadedModule[141]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\Plug-Ins\Spaces\Spaces.8li
LoadedModule[142]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\Plug-Ins\Spaces\libcef.dll
LoadedModule[143]=C:\WINDOWS\System32\PSAPI.DLL
LoadedModule[144]=C:\WINDOWS\System32\COMDLG32.dll
LoadedModule[145]=C:\WINDOWS\SYSTEM32\urlmon.dll
LoadedModule[146]=C:\WINDOWS\SYSTEM32\dhcpcsvc.DLL
LoadedModule[147]=C:\WINDOWS\SYSTEM32\WTSAPI32.dll
LoadedModule[148]=C:\WINDOWS\System32\NSI.dll
LoadedModule[149]=C:\WINDOWS\SYSTEM32\WINMM.dll
LoadedModule[150]=C:\WINDOWS\SYSTEM32\Secur32.dll
LoadedModule[151]=C:\WINDOWS\SYSTEM32\OLEACC.dll
LoadedModule[152]=C:\WINDOWS\SYSTEM32\USP10.dll
LoadedModule[153]=C:\WINDOWS\SYSTEM32\iertutil.dll
LoadedModule[154]=C:\WINDOWS\SYSTEM32\WINMMBASE.dll
LoadedModule[155]=C:\WINDOWS\SYSTEM32\WindowsCodecs.dll
LoadedModule[156]=C:\WINDOWS\SYSTEM32\WINSTA.dll
LoadedModule[157]=C:\WINDOWS\SYSTEM32\sxs.dll
LoadedModule[158]=C:\WINDOWS\SYSTEM32\edputil.dll
LoadedModule[159]=C:\Windows\System32\uiautomationcore.dll
LoadedModule[160]=C:\WINDOWS\SYSTEM32\twinapi.dll
LoadedModule[161]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\AdobePIP.dll
LoadedModule[162]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\LogSession.dll
LoadedModule[163]=C:\WINDOWS\SYSTEM32\ondemandconnroutehelper.dll
LoadedModule[164]=C:\Windows\system32\LavasoftTcpService64.dll
LoadedModule[165]=C:\WINDOWS\SYSTEM32\MSWSOCK.dll
LoadedModule[166]=C:\WINDOWS\SYSTEM32\WINNSI.DLL
LoadedModule[167]=C:\WINDOWS\SYSTEM32\DNSAPI.dll
LoadedModule[168]=C:\Program Files\Bonjour\mdnsNSP.dll
LoadedModule[169]=C:\Windows\System32\rasadhlp.dll
LoadedModule[170]=C:\WINDOWS\System32\fwpuclnt.dll
LoadedModule[171]=C:\WINDOWS\System32\WINTRUST.dll
LoadedModule[172]=C:\WINDOWS\System32\msxml3.dll
LoadedModule[173]=C:\WINDOWS\SYSTEM32\webio.dll
LoadedModule[174]=C:\WINDOWS\SYSTEM32\dhcpcsvc6.DLL
LoadedModule[175]=C:\Program Files\Adobe\Adobe Photoshop CC 2017\aif.dll
LoadedModule[176]=C:\WINDOWS\SYSTEM32\nvoglv64.DLL
LoadedModule[177]=C:\WINDOWS\SYSTEM32\dbghelp.dll
LoadedModule[178]=C:\WINDOWS\system32\schannel.DLL
LoadedModule[179]=C:\WINDOWS\system32\nvspcap64.dll
LoadedModule[180]=C:\WINDOWS\system32\nvapi64.dll
LoadedModule[181]=C:\WINDOWS\SYSTEM32\mskeyprotect.dll
LoadedModule[182]=C:\WINDOWS\SYSTEM32\ncrypt.dll
LoadedModule[183]=C:\WINDOWS\SYSTEM32\NTASN1.dll
LoadedModule[184]=C:\WINDOWS\system32\ncryptsslp.dll
LoadedModule[185]=C:\WINDOWS\SYSTEM32\DPAPI.DLL
LoadedModule[186]=C:\WINDOWS\SYSTEM32\CRYPTSP.dll
LoadedModule[187]=C:\WINDOWS\system32\rsaenh.dll
LoadedModule[188]=C:\Windows\System32\cryptnet.dll
LoadedModule[189]=C:\WINDOWS\System32\DriverStore\FileRepository\nvltwu.inf_amd64_7abb66182eb8ed83\nvwgf2umx.dll
LoadedModule[190]=C:\WINDOWS\system32\NLAapi.dll
LoadedModule[191]=C:\WINDOWS\system32\audioses.dll
LoadedModule[192]=C:\WINDOWS\SYSTEM32\wintypes.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=Adobe Photoshop CC 2017
AppPath=C:\Program Files\Adobe\Adobe Photoshop CC 2017\Photoshop.exe
NsPartner=windows
NsGroup=windows8
ApplicationIdentity=F22CCA0D2E3490CB7E7417FF6082E806
MetadataHash=1381608080
_______________________________________________________________________________________________________________________________
Event Viewer ERROR
Faulting application name: Photoshop.exe, version: 18.0.0.53, time stamp: 0x57fde9fd
Faulting module name: LavasoftTcpService64.dll, version: 2.3.4.7, time stamp: 0x555dc671
Exception code: 0xc0000095
Fault offset: 0x0000000000008902
Faulting process id: 0x536c
Faulting application start time: 0x01d2366907f26890
Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CC 2017\Photoshop.exe
Faulting module path: C:\Windows\system32\LavasoftTcpService64.dll
Report Id: 54c93429-ee1e-4196-b29a-23957e7aef21
Faulting package full name:
Faulting package-relative application ID:
_______________________________________________________________________________________________________________________________
Event Viewer ERROR
Activation context generation failed for "c:\program files (x86)\adobe\adobe creative cloud\utils\Creative Cloud Uninstaller.exe".Error in manifest or policy file "" on line . A component version required by the application conflicts with another component version already active. Conflicting components are:. Component 1: C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.14393.351_none_89c04962db040fd9.manifest. Component 2: C:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.14393.351_none_4213128bc687e6d3.manifest.
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Please refer the article below to solve this issue Photoshop crashes with Lavasoft Chrome extension installed
You may also simply rename the file LavasoftTcpService64.dll to Old.LavasoftTcpService64.dll located :-C:\Windows\system32\LavasoftTcpService64.dll and that should fix the problem.
~Akash
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Thank you. Up and running now.
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Thank you. This worked for me as well. Not sure what it did though ha.
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That fixed the problem on my system.
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Not only did this clear up my Photoshop startup issues, it also cleared up my Illustrator startup issue as well!
Thanks. Great tip.
Bart F.
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I should add that my problem was that Photoshop would not start, and also Illustrator would start but not operate correctly and then freeze. The following solution fixed both:
You may also simply rename the file LavasoftTcpService64.dll to Old.LavasoftTcpService64.dll located :-C:\Windows\system32\LavasoftTcpService64.dll and that should fix the problem.
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Hi all,
I have the same problem on Mac! When i lunch Photoshop 2017, it crashed immediately. How should i do? This is a big problem for Adobe!
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Federico, just do the trick with "Spaces" folder. It works.
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Unfortunately it doesn't work on mac
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Thank you! It works now.
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Chome and fileZilla no longer works with a Old.LavasoftTcpService64.dll.
Tilda symbol ~ on Spaces folder works for me!
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This caused things like my Start menu and Wi-Fi to stop working after restarting (WIn10) so I had to rename back. Placing a ~ in front of the Spaces folder as reported below is working with no issues so far.
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the actual dll says it cannot be deleted "because it is running in host." Whatever that means: but I uninstalled the Lavasoft WebAssistant program (part of AdAware I think) and Photoshop loads fine. Thanks for the tip
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When you delete the Lavasoft dll you may find that other things don’t work. In my case it killed my network printing. You may find that the best solution is to put a ` in front of the Spaces directory. See earlier post for the path.
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Love u m8 ! It worked for me that dll. rename !
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If i rename that file, my browser won't working.. something else?
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Put a ~ in front of the Photoshop folder "Spaces". You'll find the full path mentioned in a previous entry in this discussion thread.
Sent from my Verizon 4G LTE smartphone
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Thank you !
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Yes this works, Thanks
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Changing the name of the Lavasoft file and adding the ~ fixed the issue with Photoshop. But now AE crashes when it previously opened up fine after a clean installation. Had spent hours in chat with Adobe support over the issues with AE and will no doubt spend hours with them again.
As a new CC subscriber and a beginner, I find this very unsatisfactory. Have already lost about half of this month's subscription trying to help Adobe to help me.
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Thank you.