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Photoshop CC 2017 doesn't work on Windows 10

Community Beginner ,
Nov 05, 2016 Nov 05, 2016

Goodevening,

I've just updated my Ps to the latest version. At the beginning it seemed working, but it can't open any files. I've tried to open old psd, a new psd, raw, tiff, jpeg and the result is always the same: nothing happens!

If I try to open the file double clicking on it or with file / open nothing happens. But when I use Lightroom to open a file with Ps it gives me an error: it says that Photoshop CC 2017 can't be started.

I've learn another discussion, saying that unistalling an extension of Google Chrome could solve the problem, but I've nothing install.

How can I solve?

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correct answers 1 Correct answer

Community Expert , Nov 06, 2016 Nov 06, 2016
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Adobe
Community Expert ,
Jan 31, 2017 Jan 31, 2017

Can you try running sfc/ scannow from the command prompt with administrative rights?

This link gives simple description of what to do.

http://www.thewindowsclub.com/how-to-run-system-file-checker-analyze-its-logs-in-windows-7-vista

You may also want to make sure you have the latest version of Microsoft Framework.

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New Here ,
Feb 07, 2017 Feb 07, 2017

I was having the same issue as everyone else, trying to edit an image from Lightroom into PS and PS would not do anything, it would open but then nothing.  Even when I tried PS alone still nothing.  So I was getting message that said that my Vram was not enough to run 3D and I know I have 2gigs on my single graphics card.  In addition to using both DVI ports on the graphics card I also had a monitor cable connected to my integreted onboard video VGA port running to a VGA switch box.  I have two desktop monitors and a 40" flat screen connected using a VGA switch box.  So what was happening was that PS "saw" an active signal coming from my onboard video and I guess ignored the graphics card and therefore thought I didn't have enough Vram.  I disconnected the VGA and bam, PS now works flawlessly!!!  It "sees" the graphics card ram now and opens images anyway i want to.  Where the 3D settings before were inactive now they are active and functioning. 

Hope that helps some of you, good luck.

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Guest
Jun 11, 2017 Jun 11, 2017

I tested. Working fine for me.

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New Here ,
Jun 11, 2017 Jun 11, 2017

I'm sorry, I should be more precise. Image Extraction ​using the "Select

and Mask" technique does not work.

Jon

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