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Photoshop CC 2018 Brush lag

Community Beginner ,
Oct 20, 2017 Oct 20, 2017

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Hi,

I updated PS yesterday and everytjing was fine, but today suddenly I got big brush lags. With smoothing on or off, no difference.

Lag gets even worse while zooming above 50%.

I've restarted preferences and PC and nothing happens.

I'm losing half a day trying to figure it out and its really nervous situation. Any ideas how to fix it?


Windows 7, 16 GB RAM, GTX 970, Intel i5 4570

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correct answers 2 Correct answers

Community Beginner , Oct 20, 2017 Oct 20, 2017

Try to set smoothing to 0% on normal brush and then back to healing brush

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Explorer , Oct 16, 2018 Oct 16, 2018

SOLVED THE PROBLEM

It looks like Adobe, if I'm not mistaken, added a new option in the 2019 version and by default, it's on. What worked for me is turning off "Enable Preserve Details 2.0 Upscale" under the Technology Preview preference. Let me know if this works for you guys.

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replies 218 Replies 218
Community Beginner ,
Oct 31, 2018 Oct 31, 2018

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YOU ARE MY HERO! Oh my god - thank you SO much for figuring this out.

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New Here ,
Dec 20, 2018 Dec 20, 2018

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Thank You! Thank You!

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New Here ,
Dec 22, 2018 Dec 22, 2018

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100% working solution. Thanks.

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New Here ,
Feb 15, 2019 Feb 15, 2019

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THAAAANKS !!!

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New Here ,
Apr 10, 2019 Apr 10, 2019

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Thanks a lot

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Guest
Apr 18, 2019 Apr 18, 2019

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This Worked perfect!

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New Here ,
Jul 26, 2019 Jul 26, 2019

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omg.... thank you.

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Community Beginner ,
Dec 11, 2019 Dec 11, 2019

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Thank you sooo much ❤️ ❤️ ❤️

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New Here ,
Jun 09, 2022 Jun 09, 2022

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LATEST

THANK YOU!!! After updating every dang thing and messing with all my Wacom settings, this solved my problem like a dream~

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Community Beginner ,
Oct 21, 2017 Oct 21, 2017

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Ok, I 'solved' it. I had group inside group and I ungrouped layers from the top group and it's fine now with and without smoothing.

It's weird, cause I have document 4500x3500px @ 150ppi with about 50 layers and now with just one group- it should run smoothly.

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Community Beginner ,
Oct 24, 2018 Oct 24, 2018

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Hey, thank god !! you saved me !!

God bless you !

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New Here ,
Apr 01, 2019 Apr 01, 2019

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thank bro

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Community Beginner ,
Oct 21, 2017 Oct 21, 2017

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I'm also having an issue with a pink straight line trailing under my cursor when I use my brush. How do I turn this off?    

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Community Beginner ,
Oct 21, 2017 Oct 21, 2017

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This pink line is for stoke smoothing. You have to set smoothing to 0% (with brush selected hold alt and tap 0 twice). And to disable line visibility go to Edit> Preferences> Cursors and uncheck 'Show Brush Leash While Smoothing' box,

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Community Beginner ,
Oct 21, 2017 Oct 21, 2017

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That helps, thanks

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New Here ,
Feb 06, 2018 Feb 06, 2018

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This worked for me. Thanks!

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Community Beginner ,
Oct 23, 2017 Oct 23, 2017

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I'm also having this problem, its made my use of photoshop incredibly frustrating and time consuming. They better fix this soon.


I also have an issue where my brush gets stuck using the Spot Healing Brush Tool, both using the Waecom and mouse.

See attached picture, it joins one click to another and creates a line that it heals. The only way to stop it doing this is to put a 3-4 second gap in-between clicks. Its turned a 1 minute job removing spots into a 10 minute image edit. Where can I send the bill Adobe for my lost time?

Screen Shot 2017-10-23 at 5.40.04 pm.png

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Explorer ,
Oct 23, 2017 Oct 23, 2017

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I'm having this problem with spot healing brush. Lag. Highly obvious and noticeable lag.

with the release of the brush not registering, and then a new click of the brush sometimes connecting to the location it should've released just before.

Very, very frustrating.

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Enthusiast ,
Nov 21, 2017 Nov 21, 2017

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me too. I thought I was going crazy. Still happens sometimes.

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Community Beginner ,
Nov 06, 2018 Nov 06, 2018

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Cap 2018-11-07 09-16-39-223.png

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New Here ,
Oct 23, 2017 Oct 23, 2017

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Hello,

Could you please try to reset the preferences of the application ?

All you got to do is rename the "Adobe Photoshop CC 2018 Settings" folder in your machine

You can find it

-on Mac : ~/library/preferences/Adobe Photoshop CC 2018 Settings

-on Windows : C:\users\<your name>\AppData\Roaming\Adobe\Adobe Photoshop CC 2018\Adobe Photoshop CC 2018 Settings

Rename it by adding the word "old" for example

Hope it helps!

Jullian M.

Adobe Customer Service

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Community Beginner ,
Oct 23, 2017 Oct 23, 2017

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I have just tried renaming the preferences folder.

Computer was switched on, preferences folder was located and renamed. Photoshop was started and 3 images were opened. The brush ran smoothly for the first image, but by the time I was half way through working on the 2nd image, it began to lag and link clicks together on the Healing Brush tool. This took less then 10 minutes for it to become laggy.

This isn't a fix unfortunately.

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New Here ,
Oct 23, 2017 Oct 23, 2017

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Thanks for your feedback!

I just had a similar case just before posting this solution and it solved the issue

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Explorer ,
Oct 23, 2017 Oct 23, 2017

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Resetting the preferences does not solve it (PC). It start fine on restart, but shortly after few procedures,  it start to lag again (A major memory leak?). This is unacceptable.

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Community Beginner ,
Oct 24, 2017 Oct 24, 2017

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Hi,

I've unchecked the smoothing in the brush panel and, on restartink PS, the spot healing tool works just fine - no lag:-)

As soon as I switch to the brush tool, though, and then go back to spot healing, the lag is there again.

It looks to me that what slows the spot healing tool is to use the normal brush tool.

What I'm doing is first clean the whole pic with spot healing and adter that, if required, use the brush...

Please, Adobe, fix this!!!!!

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