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Photoshop CC 2018 not working

New Here ,
May 05, 2018 May 05, 2018

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Hi my photoshop cc 2018 is not working as getting the error when I go to preferences it showing an integer between 96 and 8 is required Closet value inserted, also getting error could not import the clipboard because an unexpected end-of-file was encountered. also brush tool and any other tools are not working as showing out of memory (RAM). it was working previously fine but from few days getting this issue. my pc configuration is windows 10 64 bit 4 GB RAM 2GB AMD graphics card. any suggestion please. let me know. 

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correct answers 1 Correct answer

Advocate , May 08, 2018 May 08, 2018
Adobe
Community Expert ,
May 05, 2018 May 05, 2018

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Community Beginner ,
May 07, 2018 May 07, 2018

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That's not helpful AT ALL!

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Guest
May 07, 2018 May 07, 2018

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Hi

Check out this thread, you need to add a new DWORD to the registry

Re: Photoshop non funziona

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Community Beginner ,
May 07, 2018 May 07, 2018

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I solved this by reinstall to 32bit version instead of 64bit.

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New Here ,
May 07, 2018 May 07, 2018

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thanks MAC its working for me... its very useful..

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Explorer ,
May 07, 2018 May 07, 2018

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I would also suggest adding more RAM, as PS might struggle with some actions or not be able to complete them.

If you can, add another 4gig (more if you're able to) and it should run smoother also.

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Jun 19, 2018 Jun 19, 2018

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LATEST

Hi All,

This issue has been fixed in Photoshop CC 19.1.5 (June 2018 release). Please refer the solution mentioned in this article Error while accessing performance preferences - 'An integer between 96 and 8 is required.' before updating.

Update Photoshop to the latest version, see Keeping Photoshop Up-To-Date

Here's a list of what's new in this release: Fixed issues in Adobe Photoshop CC

Regards,

Akash Sharma

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Advocate ,
May 08, 2018 May 08, 2018

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