Photoshop CC 2019 (20.0) crash d3dcompiler_47.dll on win7

[Chre]

Hi all,

This morning, our Creative Cloud software have some updates (because CC 2019), and Photoshop CC now doesn't run.

It is on Win7 64 bits (version 6.1, number 7601, service pack 1).

I have this error on Photoshop launch :

"Can't start software because missing D3DCOMPILER_47.dll file. Try to reinstall to solve this issue" or something like that because my error message is in french.

Any idea to solve that?

Thanks for help.

My graphical card : AMD FirePro W2100 (FireGL V) Graphics Adapter

Ce message a été modifié par : CR

[Test Screen Name]

Are you running on Windows Server? What operating system?

[Test Screen Name · Accepted solution]

Hmm I see you are on Windows 7. Still, maybe this patch will work anyway - Update for the d3dcompiler_47.dll component on Windows Server 2012, Windows 7, and Windows Server 20...

[Chre]

Good catch, thanks testScreenName​!

I'm just install KB4019990 on my Windows 7 workstation computer, and then Photoshop CC 2019 20.0 now run.

Cheers for help.

[bentheeditor]

Thanks! This was helpful!

Link: kb4019990

[ryanb24646431]

This is working for me now. Thank you

[Ronald Keller]

I had the same problem on my second computer with Win 7. (The one with Win7 Pro had no problem but the Win 7 Home computer threw the error)

I copied the file to both folders:

C:\windows\system32

C:\windows\CysWOW64

and all was well

See if the file is maybe in one of the two directories, then copy it to the other. If not try to find it on the internet or email me and I'll send the file to you.

[JohnRPrice]

Nearly all the Adobe software apps have the D3DCompliler_47.dll in their directories, including Photoshop.  My problem was with running Photoshop only as all the other Apps worked ok including Lightroom.  If I used the 'Edit in' option in Lightroom and selected Photoshop CC 2019, then Photoshop opened ok for some reason.

I simply copied the D3DCompliler_47.dll from the Photoshop folder and pasted it into the Windows/System32 folder and it now works ok.

Hope this is helpful.

[drewb23101334]

I was having the same issue (only a problem with Photoshop CC 2019) and this fixed it! Thank you!

[willmal38954197]

Thank you for the advice, it worked for me as well!

[shungles]

Worked for me too on Windows 7.

Thanks so much!

[Radiant_Cascade5ECF]

I link you to these solutions HERE . Which I tried the second solution and it worked for me!

[Camille_S_]

Where do you get the file to copy if it's not on your computer?

[Chre]

Hi all, hi @CAMILLE_S,

Sorry, maybe I don't understand your question, but according answers here, this DLL file can be obtained directly from MS :

Update for the d3dcompiler_47.dll component on Windows Server 2012, Windows 7, and Windows Server 20...

(see solution 1 from link gived by alireza852019​

Photoshop can't start because D3DCOMPILER_47.dll is missing)

[Camille_S_]

I found them and it works now. The forum is a great resource.

Thank you.

[Camille_S_]

Thank you.

[Camille_S_]

This just happened to me also.  I'll try the link.  It's Windows 7, but Photoshop was working fine until this morning.

[Guest]

Здравствуйте. Приобрёл "Фотошоп" и "Лайтрум". Установил. Программа "Фотошоп" не открывается, не работает. Постоянно выдаёт какую-то ошибку. Скриншот ошибки прикрепляю. Переустановил программу трижды, но всё безрезультатно. Помогите решить проблему.

Hello. Acquired "Photoshop" and "Lythrum". Established. The program "Photoshop" does not open, does not work. Always gives some error. I attach a screenshot of the error. I reinstalled the program three times, but to no avail. Help me solve the problem.

[AxelMatt]

I can't translate the message in the screenshot, but I hope it will be help.

Please take a look here:

Photoshop не запускается — отсутствует файл D3DCOMPILER_47.dll

Photoshop CC 2019 (20.0) crash d3dcompiler_47.dll on win7