Photoshop CC 2020 360 panorama - black window issue

Forum|Forum|6 years ago
November 29, 2019
2 replies
2755 views

Hello,

I've an issue with Photoshop CC 2020 and 360 spherical panos, when I choose the 360 view mode from 3D > Spherical Panorama > New Panorama From Selected Layers, I see only a black window without the image. Not problem with Photoshop CC 2019 or older versions. I've updated also my nvidia gtx 1060 drivers.

How I can resolve?

Thank you

Sergio

Problem or error

This topic has been closed for replies.

A

Anonymous

Hi

This issue has been reported to Adobe here

https://feedback.photoshop.com/photoshop_family/topics/black-image-from-3d-spherical-panorama?topic-reply-list%5Bsettings%5D%5Bfilter_by%5D=all

Mohit Goyal

Community Manager

Hi there,

We're really sorry for all the trouble. Could you please turn on the "Legacy Compositing" from Photoshop preferences > performance tab, restart Photoshop and check if that helps.

Thanks,

Mohit