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Photoshop CC 22.2 isn't deleting cropped pixels

Community Beginner ,
Feb 13, 2021 Feb 13, 2021

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Not sure when this started, but I think it's fairly recent:  Even with the "Delete Cropped Pixels" box checked, Photoshop does *not* delete the unwanted pixels.

 

This causes a noticeable slowdown in my work doing photo enhancements.  I often scan multiple photos at a time in high resolution then crop them into individual files.  With PS now *not* deleting the pixels upon cropping, every adjustment I apply is applied to the size of the original large scan, not to the smaller single-photo file like I want.  PSD file sizes are much larger, too, of course.

 

Is there somehow to get PS to revert to the correct action to delete everything but what's inside the Crop tool bounds when "Delete Cropped Pixels" is selected?

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correct answers 1 Correct answer

Community Expert , Feb 13, 2021 Feb 13, 2021

First try resetting the Crop Tool by right-clicking on its icon in the Options Bar

Using the Brush Tool as an example.

 

Brush reset.png

If that fails, Reset Preferences:

reset prefs 2020.png

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Community Expert ,
Feb 13, 2021 Feb 13, 2021

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First try resetting the Crop Tool by right-clicking on its icon in the Options Bar

Using the Brush Tool as an example.

 

Brush reset.png

If that fails, Reset Preferences:

reset prefs 2020.png

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Community Beginner ,
Feb 15, 2021 Feb 15, 2021

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That seems to have done the trick.  After resetting Tools & Preferences, Photoshop is worrking as expected.  Thanks!

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New Here ,
Jan 15, 2023 Jan 15, 2023

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Absolutely horrible advice... didn't work and now I have to completely re-do all my settings I had before and have no idea how. Definitely don't suggest doing what this post says.

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Community Expert ,
Jan 15, 2023 Jan 15, 2023

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It is advisable to save relevant customized Presets (Actions, Brushes, Styles, …) in their respective formats (atn, abr, asl, …) and back them up regularly. 

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Community Expert ,
Feb 13, 2021 Feb 13, 2021

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I don't know why it's working this way on your computer. It's fine here. Two things to try:

  • Prefs > General > Reset Preferences on Quit (after backing up customization)
    or
  • Use the Rectangle Marquee tool "M" > drag a rectangle (or set options in the options bar to a specific size or ratio) >
    then go to Image > Crop

~ Jane

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Community Expert ,
Feb 14, 2021 Feb 14, 2021

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Are there Smart Objects involved? 

Could you please post screenshots with the pertinent Panels (Toolbar, Layers, Options Bar, …) visible? 

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New Here ,
Jun 25, 2021 Jun 25, 2021

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Doesn't work on smart objects, fyi!

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New Here ,
Apr 08, 2022 Apr 08, 2022

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omg thank you!!! i went mad trying to crop. Thank you so much!!! here are some screenshots for anyone who needs it

look in layers for the smart object icon.

Screenshot 2022-04-08 at 8.55.46 PM.pngScreenshot 2022-04-08 at 8.56.30 PM.pngScreenshot 2022-04-08 at 8.58.02 PM.pngScreenshot 2022-04-08 at 8.59.40 PM.png

please note smart objects wont crop pixels outside the crop area , even when you have that option turned on!!!

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Community Beginner ,
Jan 12, 2023 Jan 12, 2023

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I just had the same issue.

In my case I imported a picture to an existing document using

the frame tool and resized it larger

The crop tool would not delete the  cropped pixels but worked perfectly in all other situations.

Hope this helps 

 

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Community Expert ,
Jan 12, 2023 Jan 12, 2023

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Could you please post screenshots with the pertinent Panels (Toolbar, Layers, Options Bar, …) visible? 

What are the Crop Tool’s settings? 

Is the imported image a Smart Object? 

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Community Beginner ,
Jan 13, 2023 Jan 13, 2023

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All I did was not use the frame tool to place a layer on an existing document if it exceeds the boundary of your existing image.

fartothewest_0-1673628878736.png

Instead I open the other picture in photoshop and move (V) it to my document as I always did before the frame tool was introduced.

If your crop tool works on a single image but not on your document this fixed it for me. The image was not a smart object.

 

 

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Community Expert ,
Jan 14, 2023 Jan 14, 2023

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So is the issue resolved? 

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Community Beginner ,
Jan 20, 2023 Jan 20, 2023

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Yes

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New Here ,
Oct 27, 2023 Oct 27, 2023

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I have the same issue. After cropping and saving, when I reopen the document it still has the supposedly deleted files. I need crop because my original files are hundreds of Mb, and I don't want to carry that around in .psd files.

 

I've tried the "solution" of resetting the Crop tool by right-clicking on its icon in the Options Bar.I also tried "reset preferences on quit".  The supposedly cropped and deleted pixels remain.

 

Mac 13.6, Photoshop 22.5.3.

 

Screenshot 2023-10-27 at 10.11.38 AM.png

 

 

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Community Expert ,
Oct 27, 2023 Oct 27, 2023

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@Isaac31299609p0df 

In the options bar for the Crop tool, is "Delete Cropped Pixels" checked or unchecked?

janee_0-1698418672363.png

 

Jane

 

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New Here ,
Oct 27, 2023 Oct 27, 2023

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checked

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Community Expert ,
Oct 27, 2023 Oct 27, 2023

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@Isaac31299609p0df 

 

Do you have Art Boards or Smart Objects? We can't see your entire screen, including the Layers panel.

 

Jane

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New Here ,
Oct 27, 2023 Oct 27, 2023

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I don't know what those things are, but here is a full-sized screen shot.

 

The image is radar observation of Mars, if you're curious.

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New Here ,
Feb 11, 2024 Feb 11, 2024

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Came across this today and for me, it was a JPEG i had brought into a composite. I had to rasterize the layer first before it was able to delete unwanted pixels

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Community Expert ,
Feb 11, 2024 Feb 11, 2024

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Your Statement hints at the actual problem (as already indicated by @jane-e ) – Smart Objects. 

In the future please please post meaningful screenshots with the pertinent Panels (Toolbar, Layers, Options Bar, …) visible? 

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