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Participating Frequently
October 5, 2019
Question

Photoshop Consistently Crashes When Exporting Photos

  • October 5, 2019
  • 3 replies
  • 1052 views

I am constantly getting photos to crash when I go to Export As and set it to JPEG export with Convert to sRGB

I've done reinstalls, upgraded my computer to 32 GB of RAM, and I'm still consistently getting this issue.

Has anyone else had this happen and is there a work around?

 

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3 replies

floramc
Community Expert
Community Expert
October 5, 2019

On which operative system are you working? I am experiencing some instabilities with the newest IOS version for my iMac. It affects Bridge more consistently than Photoshop, but both crash more often since the last update. I wonder if it does not depend on that.

Participating Frequently
October 5, 2019
I'm using Windows 10, and the newest patch crashes even more than the last one.
Community Expert
October 5, 2019

No idea why it is crashing, but could you use Save for Web instead as a workaround?

 

It opens faster, has less bugs/problems, can be recorded with actions, and gives you more detailed options. Main reason to use Export As would be if you use Artboards or are exporting to multiple formats at once.

Participating Frequently
October 5, 2019
I've tried that, it sometimes works
c.pfaffenbichler
Community Expert
Community Expert
October 5, 2019

Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be worth a try:

https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html

Participating Frequently
October 5, 2019
Tried this, but I feel that a reinstall would also do more and I'm still getting this issue.