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Photoshop constant crashing when using remove tool

Community Beginner ,
Jun 12, 2023 Jun 12, 2023

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So for some days now both my beta and my release version of photoshop have started to crash constantly when i use the remove tool. 

And it seems like the crashing only starts when i use the remove tool, i can do other stuff for hours in the release version, but when i use the remove tool on average 5 times it causes a crash.

In the weeks before i was able to use the remove tool and generative fill without any crashes. It's hard to say exactly which day the crashing started but i would say at most a week ago.

I have added the crash log. In the end it keeps saying:
[2023-06-12_17-58-40][13780][Error] [console] [DP] [toolModalStateChanged] Unsupported tool id: rmbr

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Adobe
Community Beginner ,
Jun 12, 2023 Jun 12, 2023

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Photoshop 24,5 and the beta version.

Intel processor, nvidia gfx card 3060

Windows 10 pro
Basic steps to reproduce: Use the remove tool

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Community Beginner ,
Jun 20, 2023 Jun 20, 2023

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Remove tool crashing is still happening constantly now in 24,7 beta

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Community Expert ,
Jun 20, 2023 Jun 20, 2023

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Hi @B B Photographer go to preferences/image processing and change Remove tool to "More Stable". Restart PS.

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Explorer ,
Jun 12, 2024 Jun 12, 2024

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That did not work for me, the Remove Tool still causes PS to crash.

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Adobe Employee ,
Jun 23, 2023 Jun 23, 2023

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Hi @B B Photographer Could you please confirm if switching the  Remove Tool setting  to "More Stable" in Preferences that Kevin suggested solved the issue for you?
Thank you,
Meredith

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Explorer ,
Jun 12, 2024 Jun 12, 2024

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Switching the Remove Tool setting to "More Stable" did not solve the problem of PS crashing when trying to use the tool.

 

 

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Community Expert ,
Jun 12, 2024 Jun 12, 2024

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LATEST

Please read this (in particular the section titled "Supply pertinent information for more timely and effective answers”):
https://community.adobe.com/t5/using-the-community/community-how-to-guide-tips-amp-best-practices/td...

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Community Beginner ,
Jun 24, 2023 Jun 24, 2023

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Using the current beta version 24,7 with the remove tool in "more stable" mode does seem to have improved the stability by a lot, i have been working for some hours now without a crash. I would have to try it with various images for a few days to be sure but we can talk about a noticable improvement at the very least.

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