Photoshop corrupts files.

New Here ,
Sep 10, 2022 Sep 10, 2022

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Hello Every time i save and open my file it gets corrupt. It creates prob.pngcolorful scanlines all over my layers.

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Community Expert ,
Sep 10, 2022 Sep 10, 2022

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Hi! Sorry to hear you are having this problem!

 

What version of Photoshop are you using? 

 

Try unchecking Use Graphics Processor in Preferences>Performance. Then restart Photoshop and open the file to see if the problem persists. If it fixes the issue, then you need to deal with your GPU. Here is some helpful information if it does turn out to be your GPU card. https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html

Let us know if it works or if you need additional help.

Michelle

 

Let us know what happens.

Michelle

 

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Engaged ,
Sep 10, 2022 Sep 10, 2022

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is your ps version 23.4?

if so, rollback to previous version(23.0~23.3.2), or update to latest version(23.4.1~23.5)

 

23.4 version make data loss on your image.

https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-strange-color-box-with-data-loss/idi-p/130...

 

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