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Photoshop Crash Every time I Launch

New Here ,
May 19, 2022 May 19, 2022

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Everytime I launch photoshop it suddently crash, and I can't do anything.  AbouHaidar5CD5_1-1652972406878.pngexpand image

 

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Adobe
Adobe Employee ,
May 19, 2022 May 19, 2022

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Hi @Abou Haidar5CD5, sorry to hear this.

I'm not seeing any submitted crash reports from you in our system. If you haven't done so already, please submit all Crash Reports along with your email address: https://helpx.adobe.com/photoshop/kb/submit-crash-reports.html That will help us diagnose the crash. 

 

Thank you,

 

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LEGEND ,
May 19, 2022 May 19, 2022

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When Photoshop crashes, this is the first thing to do, try resetting your Photoshop preferences. Press and hold  Option+Command+Shift (Mac OS) immediately after launching Photoshop. You will be prompted to delete the current settings. You can also reset preferences upon a quit if Photoshop is running by going into General Preferences>General>Reset on Quit.

If you can't get that far prior to a crash, open the Preferences folder in the Library folder*, and drag the Adobe Photoshop CS Settings folder to the Trash.

MacOS**: Users/[user name]/Library/Preferences/Adobe Photoshop [version] Settings

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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Adobe Employee ,
May 19, 2022 May 19, 2022

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I don't know if it will help but your macOS is out of date. I know of other issues with Photoshop that are fixed by being current with macOS.

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New Here ,
May 22, 2022 May 22, 2022

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Hey @CShubert, I submitted the crash. Everytime it crashed I get this pop-up that didn't help at all

AbouHaidar5CD5_0-1653210008342.pngexpand image

 

 

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New Here ,
May 22, 2022 May 22, 2022

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@TheDigitalDog , I restarted my settings, but it still didn't work... 

@J453 , trying to update macOS now, I'll let you know

Thanks!

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Adobe Employee ,
Jun 03, 2022 Jun 03, 2022

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Hi @Abou Haidar5CD5, did Jeffrey's suggestion help?

Thank you,

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