Photoshop Crash Every time I Launch
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Everytime I launch photoshop it suddently crash, and I can't do anything.
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Hi @Abou Haidar5CD5, sorry to hear this.
I'm not seeing any submitted crash reports from you in our system. If you haven't done so already, please submit all Crash Reports along with your email address: https://helpx.adobe.com/photoshop/kb/submit-crash-reports.html That will help us diagnose the crash.
Thank you,
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When Photoshop crashes, this is the first thing to do, try resetting your Photoshop preferences. Press and hold Option+Command+Shift (Mac OS) immediately after launching Photoshop. You will be prompted to delete the current settings. You can also reset preferences upon a quit if Photoshop is running by going into General Preferences>General>Reset on Quit.
If you can't get that far prior to a crash, open the Preferences folder in the Library folder*, and drag the Adobe Photoshop CS Settings folder to the Trash.
MacOS**: Users/[user name]/Library/Preferences/Adobe Photoshop [version] Settings
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I don't know if it will help but your macOS is out of date. I know of other issues with Photoshop that are fixed by being current with macOS.
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Hey @CShubert, I submitted the crash. Everytime it crashed I get this pop-up that didn't help at all
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@TheDigitalDog , I restarted my settings, but it still didn't work...
@J453 , trying to update macOS now, I'll let you know
Thanks!
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Hi @Abou Haidar5CD5, did Jeffrey's suggestion help?
Thank you,
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