Photoshop crash on launch Liquid filter

[Sonia5FC1]

Dear Someone, 

I've a problem with the Liquid Filter. Each time I try to launch it, the app Photoshop crash. 

I sent many reports about it but no one answered me. 

Am I he only one facing this problem ? Is it an issue known by adobe services ? 

Is there any solution ??? 

Thank you advance for everything. 

Sonia

[Abambo]

Hi Sonia,

When posting issues like this, it is helpful to give as much information as you can straight from the beginning:

• What is your OS and version?
• What is your memory configuration and free disk space (system, user, scratch)?
• What is your graphics card/GPU?
• What is your Photoshop version?

I would try first to disable "use graphics processor" under preferences:

[Sonia5FC1]

@Abambo 

Hi! 

I'll try to give you as much as info I can 🙂 

my OS version : Windows 10 professionnel - version 2004

Processer and memory configuration : 

My graphic card is an NVIDIA GeForce GTX 1060 6GB

I'm using the latest version of Photoshop available in the adobe creative cloud (and is up to date).

I did a screenshot for my configuration : 

Do you have any idea of what could be the problem ? 

Thank you in advance for all !

Sonia

[Abambo]

Salut Sonia,

Vous devez désactiver votre carte graphique ("utiliser un processeur graphique") et réessayer. Si ça marche avec ça, regardez le pilote Nvidia. Nvidia a normalement deux versions de ses pilotes. La version pour les jeux et une version stable. Si une version stable est disponible, essayez-la. Sinon, mettez à niveau le pilote et réessayez.