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I just purchased Adobe CC and performed a fresh install of Photoshop 2020 (21.0.1) on macOS Mojave (10.14.6).
When I create a new document, add a new layer and fill it with a color, it doesn't update the canvas until I zoom in or out. What's worse is if I try to select something with the rectangular marquee tool, the application just crashes and doesn't save or anything.
I've spent hours messing with trashing preferences, clearing the settings file, different combinations of GPU settings to no avail.
Here is a video. https://d.pr/v/NBuOa9
Seriously rethinking this purchase...
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Hi there,
Sorry that Photoshop 20.0.1 is crashing while using the Rectangular Marquee tool. Please checkout the below steps to troubleshoot the issue:
Let us know how it goes.
Thanks,
Akash
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Thanks, but the problem still persists. I'm at a loss here.
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Hi Jonias,
I'm very sorry about your frustration here. In your video, something is not making sense when you create the Default Photoshop Size document. The background contents is set to White, but the canvas is showing a transparent background. I think the problem starts there.
As a different suggstion, have you tried uninstalling Ps 2020, doing a full machine reboot, and then re-installing Ps 2020?
Sincerely,
Andrew
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Is there a more low level way of uninstalling than the uninstaller? I've tried the CC removal/cleaning tool and have reinstalled twice already. The trial worked fine but as soon as I paid for it and upgraded, everything crapped out.
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Hi Jonias,
For MacOS, I don't know of anything more low level than running the the app "/Application/Adobe Photoshop 2020/Uninstall Adobe Photoshop 2020". But I did read another user who had a similar issue to this and said a reboot resolved it.
Andrew
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- deleted see below -
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I upgraded to Catalina, ran disk utility, uninstalled all Adobe CC apps as well as Adobe CC and reinstalled.
I also reset my PRAM. The problem persists.
Here is the crash log: https://d.pr/f/qbybkF
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Thank Jonias,
I'm gonna get our engineers to look into this.
Andrew
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It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help > System Info... and copy/paste the text in a reply.
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Hi Jonias,
Do you have any plug-ins installed on top of installing Photoshop 2020?
Andrew
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Marquee crashes it, anything takes FOREVER to render, even drawing a line with the brush tool...
Now, I've only had these issues since updating to MacOS Catalina yesterday.
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Adobe Photoshop Version: 21.0.1 20191106.r.47 2019/11/06: 3152b481f18 x64
Number of Launches: 1
Operating System: Mac OS 10.15.1
System architecture: Intel CPU Family:6, Model:6, Stepping:1 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 2500 MHz
Built-in memory: 16384 MB
Free memory: 9085 MB
Memory available to Photoshop: 14051 MB
Memory used by Photoshop: 70 %
ACP.local Status:
- SDK Version: 1.22.4
- Core Sync Status: Reachable and compatible
- Core Sync Running: 4.3.16.14
- Min Core Sync Required: 4.3.4.2
ACPL Cache Config:
Alias Layers: Disabled.
Modifier Palette: Disabled.
Highbeam: Enabled.
Touch Bar Property Feedback: Enabled.
Image tile size: 128K
Image cache levels: 2
Font Preview: Medium
TextComposer: Latin
OpenCL crashed on 22/11/2019 at 14:34:52 (Initializing OpenCL and OpenCL enabled features)
Display: 1
Main Display
Display Bounds: top=0, left=0, bottom=1440, right=2560
Display: 2
High DPI Monitor
Display Bounds: top=457, left=-1440, bottom=1357, right=0
OpenGL Drawing: Disabled.
OpenGL Allow Old GPUs: Not Detected.
AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
NumGLGPUs=1
NumCLGPUs=2
NumNativeGPUs=2
glgpu[0].GLVersion="2.1"
glgpu[0].IsIntegratedGLGPU=0
glgpu[0].GLMemoryMB=2048
glgpu[0].GLName="AMD Radeon R9 M370X OpenGL Engine"
glgpu[0].GLVendor="ATI Technologies Inc."
glgpu[0].GLVendorID=4098
glgpu[0].GLRectTextureSize=16384
glgpu[0].GLRenderer="AMD Radeon R9 M370X OpenGL Engine"
glgpu[0].GLRendererID=16915459
glgpu[0].HasGLNPOTSupport=1
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.20"
glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[16384]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[16]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[16]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[16]
glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[128]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1
clgpu[0].CLPlatformVersion="1.2 (Oct 2 2019 00:43:05)"
clgpu[0].CLDeviceVersion="1.2 "
clgpu[0].IsIntegratedCLGPU=1
clgpu[0].CLMemoryMB=1536
clgpu[0].CLName="Iris Pro"
clgpu[0].CLVendor="Intel"
clgpu[0].CLVendorID=16925952
clgpu[0].CLDriverVersion="1.2(Oct 21 2019 21:24:19)"
clgpu[0].CLBandwidth=4.18589e+10
clgpu[0].CLCompute=219.878
nativegpu[0].NativeName="Intel Iris Pro Graphics"
clgpu[1].CLPlatformVersion="1.2 (Oct 2 2019 00:43:05)"
clgpu[1].CLDeviceVersion="1.2 "
clgpu[1].IsIntegratedCLGPU=0
clgpu[1].CLMemoryMB=2048
clgpu[1].CLName="AMD Radeon R9 M370X Compute Engine"
clgpu[1].CLVendor="AMD"
clgpu[1].CLVendorID=16915456
clgpu[1].CLDriverVersion="1.2 (Oct 21 2019 21:20:14)"
clgpu[1].CLBandwidth=5.37797e+10
clgpu[1].CLCompute=469.615
nativegpu[1].NativeName="AMD Radeon R9 M370X"
License Type: Subscription
Serial number: 96670705835637503477
GUIDBucket:
Application folder: /Applications/Adobe Photoshop 2020/
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 465.7G, 149.2G free
Required Plug-ins folder: /Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/Required/Plug-ins/
Primary Plug-ins folder: /Applications/Adobe Photoshop 2020/Plug-ins/
Installed components:
dvametadata.framework dvametadata 12.1.0.0
AdobeXMPScript.framework AdobeXMPScript 79.164036 79.164036
ICUUnicode.framework ICUUnicode gtlib_12.0.23744
ICUConverter.framework ICUConverter gtlib_12.0.23744
AdobeCrashReporter.framework AdobeCrashReporter 7.7.2
boost_system.framework boost_system 12.1.0.0
AdobeACE.framework AdobeACE 2.20.02.44658 79.613319
AdobeOwl.framework AdobeOwl 5.5.0
mediacoreif.framework mediacoreif 12.1.0.0
dvascripting.framework dvascripting 12.1.0.0
dvaappsupport.framework dvaappsupport 12.1.0.0
dvaunittesting.framework dvaunittesting 12.1.0.0
AdobeAXE8SharedExpat.framework AdobeAXE8SharedExpat 3.8.0.44656 79.613314
k2.framework k2 1
AIDE.framework AIDE 1.5.0.44606 79.613133
dynamiclink.framework dynamiclink 12.1.0.0
dvaaccelerate.framework dvaaccelerate 12.1.0.0
dvametadataUI.framework dvametadataUI 12.1.0.0
AdobeExtendScript.framework AdobeExtendScript 4.5.11.1 82.2
boost_filesystem.framework boost_filesystem 12.1.0.0
AdobeBIB.framework AdobeBIB 1.2.03.44658 79.613319
AdobeXMPFiles.framework AdobeXMPFiles 79.164036 79.164036
AdobeLinguistic.framework 24237
dvaplayer.framework dvaplayer 12.1.0.0
PlugPlugOwl.framework PlugPlugOwl 9.4.0.46
AdobeAGM.framework AdobeAGM 4.30.87.44658 79.613319
adobe_caps.framework adobe_caps 11.0.0.14 1.584361
AdobeSVGRE.framework AdobeSVGRE 6.0 79.613055
AdobePDFL.framework AdobePDFL 15.0.0.44606 79.348578
dvacore.framework dvacore 12.1.0.0
AdobePIP.framework AdobePIP 8.1.0.40.48685
AdobePDFSettings.framework AdobePDFSettings 1.7
AdobeAXEDOMCore.framework AdobeAXEDOMCore 3.8.0.44656 79.613314
dvatransport.framework dvatransport 12.1.0.0
Cg.framework NVIDIA Cg
AdobeXMP.framework AdobeXMPCore 79.164036 79.164036
AdobeJP2K.framework AdobeJP2K 1.2.2.44568 79.273548
dvaaudiodevice.framework dvaaudiodevice 12.1.0.0
LogSession.framework LogSession 8.1.0.40.48685
PlugPlugExternalObject.framework 9.2.0.46
AdobeScCore.framework AdobeScCore 4.5.11.1 82.2
AdobeSVGAGM.framework AdobeSVGAGM 1.0.44578 79.613055
dvametadataapi.framework dvametadataapi 12.1.0.0
CITThreading.framework
WRServices.framework
AdobeBIBUtils.framework AdobeBIBUtils 1.1.44658 79.613319
boost_threads.framework boost_threads 12.1.0.0
aif.framework aif 6.0.00.1 1.
AdobeCoolType.framework AdobeCoolType 5.17.00.44658 79.613319
dvamediatypes.framework dvamediatypes 12.1.0.0
AdbePM.framework AdbePM 4.0.00.377265 1.613549
boost_date_time.framework boost_date_time 12.1.0.0
dynamic-torqnative.framework Torq Native 1
AdobeMPS.framework AdobeMPS 5.8.1.44729 79.613613
dvaui.framework dvaui 12.1.0.0
ahclient.framework ahclient 4.0.0.0
ICUData.framework ICUData gtlib_12.0.23744
dvamarshal.framework dvamarshal 12.1.0.0
Unified Extensibility Platform uxp-3.3.7.56
Required plug-ins:
Accented Edges 21.0.1, Ā© 1991-2019 Adobe. All rights reserved. - from the file āFilter Gallery.pluginā
Adaptive Wide Angle 21.0.1, Ā© 2014-2019 Adobe. All rights reserved. - from the file āAdaptive Wide Angle.pluginā
Angled Strokes 21.0.1, Ā© 1991-2019 Adobe. All rights reserved. - from the file āFilter Gallery.pluginā
Average 21.0 Ā© 1993-2019 Adobe. All rights reserved. - from the file āAverage.pluginā
Bas Relief 21.0.1, Ā© 1991-2019 Adobe. All rights reserved. - from the file āFilter Gallery.pluginā
BMP 21.0.1, Ā© 2003-2019 Adobe. All rights reserved. - from the file āStandard Multiplugin.pluginā
Camera Raw 12.0 (322), Copyright Ā© 2019 Adobe Systems Incorporated - from the file āCamera Raw.pluginā
Camera Raw Filter 12.0 (322), Copyright Ā© 2019 Adobe Systems Incorporated - from the file āCamera Raw.pluginā
Chalk & Charcoal 21.0.1, Ā© 1991-2019 Adobe. All rights reserved. - from the file āFilter Gallery.pluginā
Charcoal 21.0.1, Ā© 1991-2019 Adobe. All rights reserved. - from the file āFilter Gallery.pluginā
Chrome 21.0.1, Ā© 1991-2019 Adobe. All rights reserved. - from the file āFilter Gallery.pluginā
Cineon 21.0 Ā© 2002-2019 Adobe. All rights reserved. - from the file āCineon.pluginā
Clouds 21.0 Ā© 1993-2019 Adobe. All rights reserved. - from the file āClouds.pluginā
Color Halftone 21.0.1, Ā© 2003-2019 Adobe. All rights reserved. - from the file āStandard Multiplugin.pluginā
Colored Pencil 21.0.1, Ā© 1991-2019 Adobe. All rights reserved. - from the file āFilter Gallery.pluginā
ContĆ© Crayon 21.0.1, Ā© 1991-2019 Adobe. All rights reserved. - from the file āFilter Gallery.pluginā
Craquelure 21.0.1, Ā© 1991-2019 Adobe. All rights reserved. - from the file āFilter Gallery.pluginā
Crop and Straighten Photos 21.0 Ā© 2003-2019 Adobe. All rights reserved. - from the file āCropPhotosAuto.pluginā
Crop and Straighten Photos Filter 21.0.1, Ā© 2003-2019 Adobe. All rights reserved. - from the file āStandard Multiplugin.pluginā
Crosshatch 21.0.1, Ā© 1991-2019 Adobe. All rights reserved. - from the file āFilter Gallery.pluginā
Crystallize 21.0.1, Ā© 2003-2019 Adobe. All rights reserved. - from the file āStandard Multiplugin.pluginā
Cutout 21.0.1, Ā© 1991-2019 Adobe. All rights reserved. - from the file āFilter Gallery.pluginā
Dark Strokes 21.0.1, Ā© 1991-2019 Adobe. All rights reserved. - from the file āFilter Gallery.pluginā
De-Interlace 21.0.1, Ā© 2003-2019 Adobe. All rights reserved. - from the file āStandard Multiplugin.pluginā
Dicom 21.0.1, Ā© 2003-2019 Adobe. All rights reserved. - from the file ādicom.pluginā
Difference Clouds 21.0 Ā© 1993-2019 Adobe. All rights reserved. - from the file āClouds.pluginā
Diffuse Glow 21.0.1, Ā© 1991-2019 Adobe. All rights reserved. - from the file āFilter Gallery.pluginā
Displace 21.0.1, Ā© 2003-2019 Adobe. All rights reserved. - from the file āStandard Multiplugin.pluginā
Dry Brush 21.0.1, Ā© 1991-2019 Adobe. All rights reserved. - from the file āFilter Gallery.pluginā
Eazel Acquire 21.0 Ā© 2007-2019 Adobe. All rights reserved. - from the file āEazelAcquire.pluginā
Entropy 21.0 Ā© 2006-2019 Adobe. All rights reserved. - from the file āstatistics.pluginā
Export Color Lookup Tables 21.0 Ā© 2012-2019 Adobe. All rights reserved. - from the file āExport3DLUT.pluginā
Extrude 21.0.1, Ā© 2003-2019 Adobe. All rights reserved. - from the file āStandard Multiplugin.pluginā
FastCore Routines 21.0 Ā© 1990-2019 Adobe. All rights reserved. - from the file āFastCore.pluginā
Fibers 21.0.1, Ā© 2003-2019 Adobe. All rights reserved. - from the file āStandard Multiplugin.pluginā
Film Grain 21.0.1, Ā© 1991-2019 Adobe. All rights reserved. - from the file āFilter Gallery.pluginā
Filter Gallery 21.0.1, Ā© 1991-2019 Adobe. All rights reserved. - from the file āFilter Gallery.pluginā
Fresco 21.0.1, Ā© 1991-2019 Adobe. All rights reserved. - from the file āFilter Gallery.pluginā
Glass 21.0.1, Ā© 1991-2019 Adobe. All rights reserved. - from the file āFilter Gallery.pluginā
Glowing Edges 21.0.1, Ā© 1991-2019 Adobe. All rights reserved. - from the file āFilter Gallery.pluginā
Grain 21.0.1, Ā© 1991-2019 Adobe. All rights reserved. - from the file āFilter Gallery.pluginā
Graphic Pen 21.0.1, Ā© 1991-2019 Adobe. All rights reserved. - from the file āFilter Gallery.pluginā
Halftone Pattern 21.0.1, Ā© 1991-2019 Adobe. All rights reserved. - from the file āFilter Gallery.pluginā
Halide Bottlenecks 21.0 Ā© 2019 Adobe. All rights reserved. - from the file āHalideBottlenecks.pluginā
HDRMergeUI 21.0.1, Ā© 2003-2019 Adobe. All rights reserved. - from the file āHDRMergeUI.pluginā
HSB/HSL 21.0.1, Ā© 2003-2019 Adobe. All rights reserved. - from the file āStandard Multiplugin.pluginā
IFF Format 21.0.1, Ā© 2003-2019 Adobe. All rights reserved. - from the file āStandard Multiplugin.pluginā
IGES 21.0 Ā© 2006-2019 Adobe. All rights reserved. - from the file āU3D.pluginā
Ink Outlines 21.0.1, Ā© 1991-2019 Adobe. All rights reserved. - from the file āFilter Gallery.pluginā
JPEG 2000 21.0 Ā© 2001-2019 Adobe. All rights reserved. - from the file āJPEG2000.pluginā
Kurtosis 21.0 Ā© 2006-2019 Adobe. All rights reserved. - from the file āstatistics.pluginā
Lens Blur 21.0.1, Ā© 2002-2019 Adobe. All rights reserved. - from the file āLens Blur.pluginā
Lens Correction 21.0.1, Ā© 2002-2019 Adobe. All rights reserved. - from the file āLens Correct.pluginā
Lens Flare 21.0.1, Ā© 2003-2019 Adobe. All rights reserved. - from the file āStandard Multiplugin.pluginā
Liquify 21.0.1, Ā© 2001-2019 Adobe. All rights reserved. - from the file āLiquify.pluginā
Matlab Operation 21.0 Ā© 1993-2019 Adobe. All rights reserved. - from the file āChannelPort.pluginā
Maximum 21.0 Ā© 2006-2019 Adobe. All rights reserved. - from the file āstatistics.pluginā
Mean 21.0 Ā© 2006-2019 Adobe. All rights reserved. - from the file āstatistics.pluginā
Measurement Core 21.0 Ā© 1993-2019 Adobe. All rights reserved. - from the file āMeasurementCore.pluginā
Median 21.0 Ā© 2006-2019 Adobe. All rights reserved. - from the file āstatistics.pluginā
Mezzotint 21.0.1, Ā© 2003-2019 Adobe. All rights reserved. - from the file āStandard Multiplugin.pluginā
Minimum 21.0 Ā© 2006-2019 Adobe. All rights reserved. - from the file āstatistics.pluginā
MMXCore Routines 21.0 Ā© 1990-2019 Adobe. All rights reserved. - from the file āMMXCore.pluginā
Mosaic Tiles 21.0.1, Ā© 1991-2019 Adobe. All rights reserved. - from the file āFilter Gallery.pluginā
Multiprocessor Support 21.0 Ā© 1990-2019 Adobe. All rights reserved. - from the file āMultiProcessor Support.pluginā
Neon Glow 21.0.1, Ā© 1991-2019 Adobe. All rights reserved. - from the file āFilter Gallery.pluginā
Note Paper 21.0.1, Ā© 1991-2019 Adobe. All rights reserved. - from the file āFilter Gallery.pluginā
NTSC Colors 21.0 Ā© 1993-2019 Adobe. All rights reserved. - from the file āNTSC Colors.pluginā
Ocean Ripple 21.0.1, Ā© 1991-2019 Adobe. All rights reserved. - from the file āFilter Gallery.pluginā
OpenEXR 21.0.1, Ā© 2003-2019 Adobe. All rights reserved. - from the file āStandard Multiplugin.pluginā
Paint Daubs 21.0.1, Ā© 1991-2019 Adobe. All rights reserved. - from the file āFilter Gallery.pluginā
Palette Knife 21.0.1, Ā© 1991-2019 Adobe. All rights reserved. - from the file āFilter Gallery.pluginā
Patchwork 21.0.1, Ā© 1991-2019 Adobe. All rights reserved. - from the file āFilter Gallery.pluginā
Paths to Illustrator 21.0.1, Ā© 2003-2019 Adobe. All rights reserved. - from the file āStandard Multiplugin.pluginā
PCX 21.0 Ā© 1989-2019 Adobe. All rights reserved. - from the file āPCX.pluginā
Photocopy 21.0.1, Ā© 1991-2019 Adobe. All rights reserved. - from the file āFilter Gallery.pluginā
Picture Package Filter 21.0 Ā© 1993-2019 Adobe. All rights reserved. - from the file āChannelPort.pluginā
Pinch 21.0.1, Ā© 2003-2019 Adobe. All rights reserved. - from the file āStandard Multiplugin.pluginā
Pixar 21.0 Ā© 1989-2019 Adobe. All rights reserved. - from the file āPixar.pluginā
Plaster 21.0.1, Ā© 1991-2019 Adobe. All rights reserved. - from the file āFilter Gallery.pluginā
Plastic Wrap 21.0.1, Ā© 1991-2019 Adobe. All rights reserved. - from the file āFilter Gallery.pluginā
Pointillize 21.0.1, Ā© 2003-2019 Adobe. All rights reserved. - from the file āStandard Multiplugin.pluginā
Polar Coordinates 21.0.1, Ā© 2003-2019 Adobe. All rights reserved. - from the file āStandard Multiplugin.pluginā
Portable Bit Map 21.0 Ā© 1989-2019 Adobe. All rights reserved. - from the file āPBM.pluginā
Poster Edges 21.0.1, Ā© 1991-2019 Adobe. All rights reserved. - from the file āFilter Gallery.pluginā
PRC 21.0 Ā© 2006-2019 Adobe. All rights reserved. - from the file āU3D.pluginā
Radial Blur 21.0.1, Ā© 2003-2019 Adobe. All rights reserved. - from the file āStandard Multiplugin.pluginā
Radiance 21.0 Ā© 2003-2019 Adobe. All rights reserved. - from the file āRadiance.pluginā
Range 21.0 Ā© 2006-2019 Adobe. All rights reserved. - from the file āstatistics.pluginā
Render Color Lookup Grid 21.0 Ā© 2012-2019 Adobe. All rights reserved. - from the file āExport3DLUT.pluginā
Reticulation 21.0.1, Ā© 1991-2019 Adobe. All rights reserved. - from the file āFilter Gallery.pluginā
Ripple 21.0.1, Ā© 2003-2019 Adobe. All rights reserved. - from the file āStandard Multiplugin.pluginā
Rough Pastels 21.0.1, Ā© 1991-2019 Adobe. All rights reserved. - from the file āFilter Gallery.pluginā
Save for Web 21.0.1, Ā© 1999-2019 Adobe. All rights reserved. - from the file āSave for Web.pluginā
ScriptingSupport 21.0, Ā© 2002-2019 Adobe. All rights reserved. - from the file āScriptingSupport.pluginā
Shake Reduction 21.0.1, Ā© 2014-2019 Adobe. All rights reserved. - from the file āShake Reduction.pluginā
Shear 21.0.1, Ā© 2003-2019 Adobe. All rights reserved. - from the file āStandard Multiplugin.pluginā
Skewness 21.0 Ā© 2006-2019 Adobe. All rights reserved. - from the file āstatistics.pluginā
Smart Blur 21.0.1, Ā© 2003-2019 Adobe. All rights reserved. - from the file āStandard Multiplugin.pluginā
Smudge Stick 21.0.1, Ā© 1991-2019 Adobe. All rights reserved. - from the file āFilter Gallery.pluginā
Solarize 21.0 Ā© 1993-2019 Adobe. All rights reserved. - from the file āSolarize.pluginā
Spaces 21.0, Ā© 2015-2019 Adobe. All rights reserved. - from the file āSpaces.pluginā
Spatter 21.0.1, Ā© 1991-2019 Adobe. All rights reserved. - from the file āFilter Gallery.pluginā
Spherize 21.0.1, Ā© 2003-2019 Adobe. All rights reserved. - from the file āStandard Multiplugin.pluginā
Sponge 21.0.1, Ā© 1991-2019 Adobe. All rights reserved. - from the file āFilter Gallery.pluginā
Sprayed Strokes 21.0.1, Ā© 1991-2019 Adobe. All rights reserved. - from the file āFilter Gallery.pluginā
Stained Glass 21.0.1, Ā© 1991-2019 Adobe. All rights reserved. - from the file āFilter Gallery.pluginā
Stamp 21.0.1, Ā© 1991-2019 Adobe. All rights reserved. - from the file āFilter Gallery.pluginā
Standard Deviation 21.0 Ā© 2006-2019 Adobe. All rights reserved. - from the file āstatistics.pluginā
Sumi-e 21.0.1, Ā© 1991-2019 Adobe. All rights reserved. - from the file āFilter Gallery.pluginā
Summation 21.0 Ā© 2006-2019 Adobe. All rights reserved. - from the file āstatistics.pluginā
Targa 21.0.1, Ā© 2003-2019 Adobe. All rights reserved. - from the file āStandard Multiplugin.pluginā
Texturizer 21.0.1, Ā© 1991-2019 Adobe. All rights reserved. - from the file āFilter Gallery.pluginā
Tiles 21.0.1, Ā© 2003-2019 Adobe. All rights reserved. - from the file āStandard Multiplugin.pluginā
Torn Edges 21.0.1, Ā© 1991-2019 Adobe. All rights reserved. - from the file āFilter Gallery.pluginā
Twirl 21.0.1, Ā© 2003-2019 Adobe. All rights reserved. - from the file āStandard Multiplugin.pluginā
U3D 21.0 Ā© 2006-2019 Adobe. All rights reserved. - from the file āU3D.pluginā
Underpainting 21.0.1, Ā© 1991-2019 Adobe. All rights reserved. - from the file āFilter Gallery.pluginā
Vanishing Point 21.0.1, Ā© 2003-2019 Adobe. All rights reserved. - from the file āVanishingPoint.pluginā
Variance 21.0 Ā© 2006-2019 Adobe. All rights reserved. - from the file āstatistics.pluginā
Water Paper 21.0.1, Ā© 1991-2019 Adobe. All rights reserved. - from the file āFilter Gallery.pluginā
Watercolor 21.0.1, Ā© 1991-2019 Adobe. All rights reserved. - from the file āFilter Gallery.pluginā
Wave 21.0.1, Ā© 2003-2019 Adobe. All rights reserved. - from the file āStandard Multiplugin.pluginā
Wind 21.0.1, Ā© 2003-2019 Adobe. All rights reserved. - from the file āStandard Multiplugin.pluginā
Wireless Bitmap 21.0 Ā© 1989-2019 Adobe. All rights reserved. - from the file āWBMP.pluginā
ZigZag 21.0.1, Ā© 2003-2019 Adobe. All rights reserved. - from the file āStandard Multiplugin.pluginā
Optional and third party plug-ins: NONE
Duplicate and Disabled plug-ins: NONE
Plug-ins that failed to load: NONE
Unified Extensibility Platform - Extensions:
com.adobe.ccx.start 3.1.0.156 - from the file "/Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/Required/UXP/com.adobe.ccx.start/"
CDO: 1.62.2
CmdN: 1.0.0
CDP: 1.89.2
Extensions:
com.adobe.Butler.backend 2.3.4 - from the file ā/Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/Required/CEP/extensions/com.adobe.Butler.backend/index.htmlā
Libraries 1.0.0 - from the file ā/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_6_70/index.htmlā
com.adobe.stock.panel.licensing 0.1.0 - from the file ā/Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/Required/CEP/extensions/com.adobe.stock.panel.licensing/index.htmlā
New Document 3.0.0 - from the file ā/Library/Application Support/Adobe/CEP/extensions/com.adobe.ccx.fnft-3.0.0/fnft.html?v=3.0.0.4ā
com.adobe.inapp.typekit.purchase 1.0.0 - from the file ā/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_6_70/purchaseTypekit.htmlā
Home 2.8.0 - from the file ā/Library/Application Support/Adobe/CEP/extensions/com.adobe.ccx.start-2.8.0/index.html?v=2.8.0.148ā
com.adobe.capture.extension 1.0.0 - from the file ā/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_6_70/extensions/capture/capture.htmlā
Adobe Color Themes 6.1.0 - from the file ā/Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/Required/CEP/extensions/com.adobe.KulerPanel.html/index.htmlā
Export As 4.8.12 - from the file ā/Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/Required/CEP/extensions/com.adobe.photoshop.crema/index.htmlā
Export As 4.8.12 - from the file ā/Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/Required/CEP/extensions/com.adobe.photoshop.crema/index.htmlā
Installed TWAIN devices: NONE
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Have you tried restoring your prefs? I see that the macOS openCL driver crashed.
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Can we actually get some help with this?
Restoring preferences, fresh installations and other things dont work no matter how many different Adobe Employees say that it needs to be done so please, it can't be a complete enigma that people are having issues with the selection system and its tools so yeah, please skip the condescending "Have you tried turning it off and on" and start with the "We have a bugged line of code in the system and are trying to fix it"
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Sorry you're having trouble. This thread is quite old. What is the behavior you're seeing? What version of Photoshop? What OS? (Text from Help > System Info might help)
I looked in our system and I don't see any crash reports from you. Please submit all Crash Reports along with your email address: https://helpx.adobe.com/photoshop/kb/submit-crash-reports.html That should give us a hint about what you're seeing.
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I would provide crash reports but it isn't prompting them, even with the registry edited directly through CMD. I have trashed and reinstalled every single preference but it hasn't fixed it so there is something funny afoot
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seriously Adobe needs to get this issue fixed. happening to me as well. Shouldn't be paying this much for a program that crashes every 2 mins....AB-SO-LUTELY RIDICULOUS!
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They have removed Legacy Compositing... is there another way to fix this issue? I have the same "lagging" only updating after scrolling in or out, and if I use the marquee tool and drag off the canvas Photoshop freezes and Task Manager tells me it is not responding.
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Same issue but I'm on a Surface laptop. Quite infuriating and wastes production time. No plugins installed.
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Same issue here. When using the rectangular marquee tool (using an Intuos 3 tablet), Photoshop CC 2019 hangs and has to be shut down via task manager.
I only started experiencing this issue after I turned off the Pen & Ink "press and hold rightclick" feature in Windows 10 Settings. Can't say I can see why the two would be related but that's about the only thing I've changed recently as far as system config goes.
my next port of call is
0) see if the tool behaves properly when using a mouse
1) to re-enable that right click feature
2) update CC and Photoshop
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I am also experienceing this on an intuos graphics tablet -- did you ever find the answer to this most inconvenient issue? Help would be very much appreciated... I've a deadline looming
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I'm experiencing the same issue. If i drag the rectangular Marquis while zoomed in, and the screen has to scroll, photoshop hangs and needs to be closed via task manager. I can't finish the project since i'm trying to make a complex all-ove pattern that needs to be cropped with percision. This is terrible. Please fix.
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I found this thread as well, because I have had the same persistent problem!!
I am nearly at the end of my rope with this issue, as it crashes so frequently on even the simplest projects. I am on V 23.2.2 on Windows 10 pro.
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Same issue here.. where's the fix? Photoshop is effectively unusable.