Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
8

Photoshop CS5 (Windows 10)

Community Beginner ,
Sep 23, 2021 Sep 23, 2021

HI, I run Photoshop CS5 (Windows 10), I have to reinatll Windows on Oct 9 2021.  I can not afford a subscrpition.  Phortoshop CS5 works for me, I paid for the product 16 years ago.  How can I get this uninstalled so I can reinstall on the new OS?

 

Thanks

 

 

 

TOPICS
Windows
8.6K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe
Community Expert ,
Sep 23, 2021 Sep 23, 2021

Hi

You'll need to deactivate it from the Help menu first, you can download CS5 from here, just tested and the links are still working.

https://prodesigntools.com/all-adobe-cs5-direct-download-links.html

You will of course need your serial number to reactivate it again, this may be able to retrieve the serial number from your current system

https://www.belarc.com/products_belarc_advisor

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Sep 23, 2021 Sep 23, 2021

When I try to deactivate I get a message saying cannot connect to the Internet.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 23, 2021 Sep 23, 2021
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 23, 2021 Sep 23, 2021

Which new OS are planning on using?  I ask because CS5 is NOT certified to work with new operating systems (MacOS Catalina, Big Sur, Monterey or Win11).  If you upgrade to a new computer, you need to budget for all new software that's compatible with it.

 

MODERN OPTIONS:
Photoshop Elements (approx $100, no subscription needed). It's more advanced than CS5 but lacks all the bells & whistles of Photoshop CC
https://www.adobe.com/products/photoshop-elements.html

Creative Cloud Photography Plan (approx $10/month for 12 months). Includes the following:
- Photoshop CC and Photoshop on iPad
- Lightroom on desktop, mobile and the web
- Lightroom Classic
- Portfolio website + hosting
- Spark with premium features
- Bridge
- 20 GB cloud storage (upgradable to 1 TB).
https://www.adobe.com/creativecloud/photography.html

 

=============
Beware of fake Adobe reps who may contact you privately offering to sell you software or take control of your computer. It's a scam, run away! Real Adobe employees will never reach out via Outlook, Yahoo, Gmail or Skype.
=============
3 Easy Ways to Identify Genuine Adobe Staff
https://tinyurl.com/10791730

 

Nancy O'Shea— Product User, Community Expert & Moderator
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Sep 24, 2021 Sep 24, 2021

Yestewrday they said they would give me a license for free, today no way, they want 180 USD for PSCS 6

 

I can't afford it, tomoow when my suncribers see this, I shoule get some views.

https://www.youtube.com/watch?v=ocu4vFWB_dI

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 24, 2021 Sep 24, 2021

You need to change your video. Clearly you were not talking to Adobe - they have not sold CS5 or CS6 for years. It sounds like someone has tried to scam you.

 

Dave

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Sep 24, 2021 Sep 24, 2021

made it private, I got scammed. I can't afford a PS, but I can run it on my laptop and move it to my main computer.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Sep 24, 2021 Sep 24, 2021

How do I find a email adress.  I have a fake one fell for it

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 24, 2021 Sep 24, 2021

Email for what?

Adobe does not do business by email, it's not secure.

 

CS5 is discontinued and unsupported. It's not legally sold or distributed by anyone anymore.

 

=============
Beware of fake Adobe reps who may contact you privately offering to sell you software or take control of your computer. It's a scam, run away! Real Adobe employees will never reach out via Outlook, Yahoo, Gmail or Skype.
=============
3 Easy Ways to Identify Genuine Adobe Staff
https://tinyurl.com/10791730

 

Nancy O'Shea— Product User, Community Expert & Moderator
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 24, 2021 Sep 24, 2021

You can contact Adobe here. Be clear you want the activation reset - that is the only support that can be provided for CS5 and it cannot be done in these forums

Bottom of the page - "contact us"         https://helpx.adobe.com/contact/what-contact-options.html

 

Dave

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Sep 24, 2021 Sep 24, 2021

I will look at it in the morning I am dead beat tired, thanks for you help.

Ron

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 24, 2021 Sep 24, 2021

Take a look here. You may choose to report the person(s) who tried to scam you.

 

https://community.adobe.com/t5/download-install-discussions/avoid-phishing-3-easy-ways-to-identify-a...

 

Dave

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 14, 2024 Apr 14, 2024
LATEST

am not this is aplication for as here browsore. i now this is istalings frograms for of in me please sir

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines