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Photoshop CS5 (Windows 10)

Community Beginner ,
Sep 23, 2021 Sep 23, 2021

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HI, I run Photoshop CS5 (Windows 10), I have to reinatll Windows on Oct 9 2021.  I can not afford a subscrpition.  Phortoshop CS5 works for me, I paid for the product 16 years ago.  How can I get this uninstalled so I can reinstall on the new OS?

 

Thanks

 

 

 

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Adobe
Community Expert ,
Sep 23, 2021 Sep 23, 2021

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Hi

You'll need to deactivate it from the Help menu first, you can download CS5 from here, just tested and the links are still working.

https://prodesigntools.com/all-adobe-cs5-direct-download-links.html

You will of course need your serial number to reactivate it again, this may be able to retrieve the serial number from your current system

https://www.belarc.com/products_belarc_advisor

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Community Beginner ,
Sep 23, 2021 Sep 23, 2021

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When I try to deactivate I get a message saying cannot connect to the Internet.

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Community Expert ,
Sep 23, 2021 Sep 23, 2021

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Community Expert ,
Sep 23, 2021 Sep 23, 2021

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Which new OS are planning on using?  I ask because CS5 is NOT certified to work with new operating systems (MacOS Catalina, Big Sur, Monterey or Win11).  If you upgrade to a new computer, you need to budget for all new software that's compatible with it.

 

MODERN OPTIONS:
Photoshop Elements (approx $100, no subscription needed). It's more advanced than CS5 but lacks all the bells & whistles of Photoshop CC
https://www.adobe.com/products/photoshop-elements.html

Creative Cloud Photography Plan (approx $10/month for 12 months). Includes the following:
- Photoshop CC and Photoshop on iPad
- Lightroom on desktop, mobile and the web
- Lightroom Classic
- Portfolio website + hosting
- Spark with premium features
- Bridge
- 20 GB cloud storage (upgradable to 1 TB).
https://www.adobe.com/creativecloud/photography.html

 

=============
Beware of fake Adobe reps who may contact you privately offering to sell you software or take control of your computer. It's a scam, run away! Real Adobe employees will never reach out via Outlook, Yahoo, Gmail or Skype.
=============
3 Easy Ways to Identify Genuine Adobe Staff
https://tinyurl.com/10791730

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Community Beginner ,
Sep 24, 2021 Sep 24, 2021

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Yestewrday they said they would give me a license for free, today no way, they want 180 USD for PSCS 6

 

I can't afford it, tomoow when my suncribers see this, I shoule get some views.

https://www.youtube.com/watch?v=ocu4vFWB_dI

 

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Community Expert ,
Sep 24, 2021 Sep 24, 2021

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You need to change your video. Clearly you were not talking to Adobe - they have not sold CS5 or CS6 for years. It sounds like someone has tried to scam you.

 

Dave

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Community Beginner ,
Sep 24, 2021 Sep 24, 2021

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made it private, I got scammed. I can't afford a PS, but I can run it on my laptop and move it to my main computer.

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Community Beginner ,
Sep 24, 2021 Sep 24, 2021

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How do I find a email adress.  I have a fake one fell for it

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Community Expert ,
Sep 24, 2021 Sep 24, 2021

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Email for what?

Adobe does not do business by email, it's not secure.

 

CS5 is discontinued and unsupported. It's not legally sold or distributed by anyone anymore.

 

=============
Beware of fake Adobe reps who may contact you privately offering to sell you software or take control of your computer. It's a scam, run away! Real Adobe employees will never reach out via Outlook, Yahoo, Gmail or Skype.
=============
3 Easy Ways to Identify Genuine Adobe Staff
https://tinyurl.com/10791730

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Community Expert ,
Sep 24, 2021 Sep 24, 2021

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You can contact Adobe here. Be clear you want the activation reset - that is the only support that can be provided for CS5 and it cannot be done in these forums

Bottom of the page - "contact us"         https://helpx.adobe.com/contact/what-contact-options.html

 

Dave

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Community Beginner ,
Sep 24, 2021 Sep 24, 2021

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I will look at it in the morning I am dead beat tired, thanks for you help.

Ron

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Community Expert ,
Sep 24, 2021 Sep 24, 2021

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Take a look here. You may choose to report the person(s) who tried to scam you.

 

https://community.adobe.com/t5/download-install-discussions/avoid-phishing-3-easy-ways-to-identify-a...

 

Dave

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New Here ,
Apr 14, 2024 Apr 14, 2024

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LATEST

am not this is aplication for as here browsore. i now this is istalings frograms for of in me please sir

 

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