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A
amyy12175002
Participant
September 30, 2016
Answered

Photoshop CS6 serial number [2016]

  • September 30, 2016
  • 10 replies
  • 68312 views

Hi, I bought the Photoshop CS6 Full Extended version online and recently when I try to re-install to my PC, it keeps asking me to input the serial number, however, I only have the licence key and can't find the serial number in the email.  Could you please tell me what should I do ?

 

Thanks,

Amy

    Correct answer Silkrooster

    Go to the main Adobe.com web page. Access your account. There you can find your serial number.

    10 replies

    zargessa1
    zargessa1
    Participant
    December 22, 2024

    Ive had the same issue, im sorry but ADOBE you getting too gready, I bought my CS6 have used it on 3 pcs, have the software registered on the adobe site only to be told when trying to re-install on my new computer its not a valid number, utter rubbish, I have the original receipts, cd and card with serial and registered on the website, any suggestions anyone as Adobe are totally useless

    Derek Cross
    Community Expert
    Derek CrossCommunity Expert
    Community Expert
    December 22, 2024

    Please note this is a user-to-user support forum, you are not addressing Adobe on here.

    I'm not sure software that's over ten years old is compatible with recent OS – which OS version are you using?

    K
    ke0azq
    Participant
    December 22, 2024
    I am using CS6 version 13.0 x64 on Windows 11 Pro v.24H2 build 26100.2605
    (so current build) with no issues. Stand alone Lightroom does have one
    issue that asks me to re-start now and then but it does not corrupt the
    catalog.
      C
      Chinmay33051937f9z5
      Participant
      October 20, 2023

      serial number code

       

      C
      Colleen23741572oozq
      Participant
      July 21, 2023

      I am the original legal owner of Photoshop CS6 & installed it on Mac 10.11.6  I have the serial number but there is nowhere to register it & it tells me that I am using a trial version

       

       

       

      R
      raj23448398flgb
      Participant
      March 5, 2022

      Please my serial number

       

      T
      Test Screen Name
      Legend
      March 5, 2022

      raj23448398flgb, this is a public forum. We don't know your serial number. Fake Adobe staff may contact you, do not reply to them.

      K
      ke0azq
      Participant
      April 28, 2021

      I also have a serial number problem: my PS6 bought in 2002 has a serial number starting with PWW250R ... No alpha characters are allowed in the serial number dialog ... it wants only numbers.

      Derek Cross
      Community Expert
      Derek CrossCommunity Expert
      Community Expert
      April 28, 2021

      This version is EOL and may not work with recent OS versions.

      K
      ke0azq
      Participant
      April 28, 2021
      Ah it does still work with Win10. My solution was that the s/n I was using
      is for an upgrade so I had to work back through the versions for a starting
      serial number, and then the s/n of an original qualifying product.
      kalais11649164
      kalais11649164
      Participant
      May 25, 2020

      Photoshop serial nomber key send mm

        M
        muhammada69937896
        Participant
        March 23, 2017

        how can i got my serial number

        John T Smith
        Community Expert
        John T SmithCommunity Expert
        Community Expert
        March 23, 2017

        Lost information - see reply #1 in https://forums.adobe.com/thread/2008767

        - page has links to programs to find an installed serial number in Mac or Windows

        - includes link to your Adobe account to check for registered serial numbers

        - when you find your serial number(s) write them down and put in a desk drawer

        kthwitt
        kthwitt
        Participating Frequently
        December 28, 2016

        I'm also trying to install my photoshop CS6 which I bought through Amazon or ebay.  I entered the serial number and am told it's the wrong serial number.  I've followed everything else in this blog and end up with the same situation:  no installation.  I think your instructions must be for people who buy your adobe products on adobe.  So, what do I do now? 

          Silkrooster
          Silkrooster
          Legend
          December 28, 2016

          The directions will be the same  no matter the seller. I would return it and look for a more reputable seller on those sites or a different site. Unless you made a mistake typing the serial number, I would say your copy is pirated.

          R
          raoa22865214
          Participant
          October 30, 2016

          can't find

          Silkrooster
          SilkroosterCorrect answer
          Legend
          October 1, 2016

          Go to the main Adobe.com web page. Access your account. There you can find your serial number.

            A
            amyy12175002Author
            Participant
            October 1, 2016

            Hi Silkrooster,

            Thanks for your reply.

            I have already tried to search it in my Adobe.com profile page, however, I didn't input anything in it.

            Apart from your suggestion, is there any other way that I can get back my serial number ?

            A
            amyy12175002Author
            Participant
            October 2, 2016

            You don't need to store your number there, Adobe does it for you when you register. Since you purchased a digital download, it should be there. Have you set up an account?

            Other than that, look in your email they should have sent you an email that has your serial number.


            1) Adobe didn't do it for me when I bought the CS6.

            2) I looked through my email and I only find the license key and no serial number inside, that's why I raise a request in the forum see if there is any other method that I can get my serial number back.

            Anyway, thanks for your help.

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