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Participant
September 30, 2016
Answered

Photoshop CS6 serial number [2016]

  • September 30, 2016
  • 10 replies
  • 68312 views

Hi, I bought the Photoshop CS6 Full Extended version online and recently when I try to re-install to my PC, it keeps asking me to input the serial number, however, I only have the licence key and can't find the serial number in the email.  Could you please tell me what should I do ?

 

Thanks,

Amy

Correct answer Silkrooster

Go to the main Adobe.com web page. Access your account. There you can find your serial number.

10 replies

zargessa1
Participant
December 22, 2024

Ive had the same issue, im sorry but ADOBE you getting too gready, I bought my CS6 have used it on 3 pcs, have the software registered on the adobe site only to be told when trying to re-install on my new computer its not a valid number, utter rubbish, I have the original receipts, cd and card with serial and registered on the website, any suggestions anyone as Adobe are totally useless

Derek Cross
Community Expert
Community Expert
December 22, 2024

Please note this is a user-to-user support forum, you are not addressing Adobe on here.

I'm not sure software that's over ten years old is compatible with recent OS – which OS version are you using?

Participant
December 22, 2024
I am using CS6 version 13.0 x64 on Windows 11 Pro v.24H2 build 26100.2605
(so current build) with no issues. Stand alone Lightroom does have one
issue that asks me to re-start now and then but it does not corrupt the
catalog.
Participant
October 20, 2023

serial number code

 

Participant
July 21, 2023

I am the original legal owner of Photoshop CS6 & installed it on Mac 10.11.6  I have the serial number but there is nowhere to register it & it tells me that I am using a trial version

 

 

 

Participant
March 5, 2022

Please my serial number

 

Legend
March 5, 2022

raj23448398flgb, this is a public forum. We don't know your serial number. Fake Adobe staff may contact you, do not reply to them.

Participant
April 28, 2021

I also have a serial number problem: my PS6 bought in 2002 has a serial number starting with PWW250R ... No alpha characters are allowed in the serial number dialog ... it wants only numbers.

Derek Cross
Community Expert
Community Expert
April 28, 2021

This version is EOL and may not work with recent OS versions.

Participant
April 28, 2021
Ah it does still work with Win10. My solution was that the s/n I was using
is for an upgrade so I had to work back through the versions for a starting
serial number, and then the s/n of an original qualifying product.
kalais11649164
Participant
May 25, 2020

Photoshop serial nomber key send mm

Participant
March 23, 2017

how can i got my serial number

John T Smith
Community Expert
Community Expert
March 23, 2017

Lost information - see reply #1 in https://forums.adobe.com/thread/2008767

- page has links to programs to find an installed serial number in Mac or Windows

- includes link to your Adobe account to check for registered serial numbers

- when you find your serial number(s) write them down and put in a desk drawer

kthwitt
Participating Frequently
December 28, 2016

I'm also trying to install my photoshop CS6 which I bought through Amazon or ebay.  I entered the serial number and am told it's the wrong serial number.  I've followed everything else in this blog and end up with the same situation:  no installation.  I think your instructions must be for people who buy your adobe products on adobe.  So, what do I do now? 

Silkrooster
Legend
December 28, 2016

The directions will be the same  no matter the seller. I would return it and look for a more reputable seller on those sites or a different site. Unless you made a mistake typing the serial number, I would say your copy is pirated.

Participant
October 30, 2016

can't find

Silkrooster
SilkroosterCorrect answer
Legend
October 1, 2016

Go to the main Adobe.com web page. Access your account. There you can find your serial number.

Participant
October 1, 2016

Hi Silkrooster,

Thanks for your reply.

I have already tried to search it in my Adobe.com profile page, however, I didn't input anything in it.

Apart from your suggestion, is there any other way that I can get back my serial number ?

Participant
October 2, 2016

You don't need to store your number there, Adobe does it for you when you register. Since you purchased a digital download, it should be there. Have you set up an account?

Other than that, look in your email they should have sent you an email that has your serial number.


1) Adobe didn't do it for me when I bought the CS6.

2) I looked through my email and I only find the license key and no serial number inside, that's why I raise a request in the forum see if there is any other method that I can get my serial number back.

Anyway, thanks for your help.