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Umor5E82
Participant
November 5, 2020
Answered

Photoshop does not work on my laptop tho everything is up to date - Illustrator works fine

  • November 5, 2020
  • 1 reply
  • 275 views

Whenever I start a new file - the programme says - could not complete your request because of a program error. I've tried everything. can anyone help please? 

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Correct answer

Hi

It's a known issue with version 22.0, more info

https://helpx.adobe.com/photoshop/kb/known-issues.html#ProgramErroropeningfiles

1 reply

A
Anonymous
Correct answer
November 5, 2020

Hi

It's a known issue with version 22.0, more info

https://helpx.adobe.com/photoshop/kb/known-issues.html#ProgramErroropeningfiles

    D
    Community Expert
    DaveJCummingsCommunity Expert
    Community Expert
    November 5, 2020

    Exactly, I briefly had that problem. Had to reset my preferences 

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