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Inspiring
October 11, 2018
解決済み

Photoshop drawing straight lines randomly while using Wacom tablet.

  • October 11, 2018
  • 返信数 19.
  • 80726 ビュー

Hello.

The issue im talking about (popular issue i have googled for days/weeks now and all i found was unsolved threads - some for over 8 years): When i use brush to stroke some curved lines, randomly photoshop instead of rendering my brush strokes renders straight line from the start point to the end point of the stroke i made with pen, and renders them (straight lines) only after i finish the stroke and lift the pen (i see nothing while doing any random moves with brush untill i end it when the issue is on).

I have tryied all the tips and tricks i found via googling (disabling windows ink, changing registry key, creating ps user settings txt file, switching usb ports, updating everything - including gpu drivers, windows, photoshop)

Im currently on:

4x3,4Ghz CPU

Windows 10 64bit

8GB of ram

GTX970 gpu

Wacom Intuos 4 PTK-840 connected via USB

I have cranked the speed of periods of time where i coudlnt reproduce the issue, but i kept the whole test as single video without cuts.

(ignore 2 straight lines around 1:52 - those were drawn by me - not the issue - you can see difference tho - they are shown as being drawn, insetad of popping up instantly). Also, move to 0:45 to fastforward to first occurance of the issue.

What i have learned from the testing session trying narrow down what causes the issue:

  1. I coudlnt reproduce it inside Wacom's calibration tool (where you can test pressure)
  2. Its unrelated directly to PS's OpenGL settings (it happens with it on any of the settings - basic, normal, advance as well as with it unchecked whatsoever)
  3. It might happen bit more often and its quicker to reproduce while working with heavy file with lot of big smartobjects and layers with overlay effects, but its definitely not exclusive to those files - happened on almost empty 2048x2048 canvases too.
  4. It happens most often after panning the zoomed view. And the more area and the longer i pan the view the bigger next stroke's chances of being flawed with that issue. As you can see on the video, the small pans of the view/canvas or not panning at all makes it hard to reproduce the issue. But as soon as i start doing wide, long pans the issue shows often (at the end of the video i got better at it - or the amount of "paint" on the canvas did the trick).
  5. I got close to 90% reproducing rate for first stroke while opening one of my heavy textures files, rotating canvas -90 degrees zooming greatly, panning a lot and then doing first brush stroke. So while its not exlusive to OpenGL, the canvas rotation that it allows might influence it aswell.
  6. The issue often persists longer after those longer panning of the view, untill i make a pause in between the concurrent brush strokes.
    解決に役立った回答 Falrinth

    No, Chana, i didnt contacted Wacom, becouse i coudlnt reproduce the issue outside of Photoshop (not a single occurance in Wacom calibration window) so i have no reason to think its tablet's fault. Besides i have googled the issue and its not Wacom exclusive issue.


    Ok i think i was able to fix it.

    I have noticed that it never happens in other circumstances, but only after i use the hand tool on tablet's hotkeys to pan the view. So i went and tested if it happens if i would use spacebar insetad and it didnt.

    I have changed tablet's hotkey from hand tool to simply spacebar, and seems it dont happen anymore. Didnt do extensive tests yet, but done quite a bit and results are good so far. If that would change i will update it here.

    At this point i cant say if its Wacom or Photoshop issue, but surely it could be fixed on ANY end, if its caused by hand tool hotkey functionality exclusively.

    返信数 19

    Participant
    December 8, 2023

    Hello I think I have found the issue forgive me if I am wrong but worked for me... You need to enable (click on) Use opacity for pen pressure always its a little icon at the top with a pen in a circle beside opacity.

     

    Participating Frequently
    December 8, 2023

    Where is that located?

    Participating Frequently
    August 29, 2023

    It is all the tools that act this way and while just in Windows not a thing connected. So it is an issue with Adobe. I keep just ssetting the tools back but after a few it starts acting that way again. I also have removed software the reinstalled it, didn't help. I am going crazy and can't get anything done at all! I need help 

    Participant
    May 15, 2023

     

     

    2. Restart Photoshop

    Participant
    May 17, 2023

    Never would have thought of that.

    Participant
    March 30, 2023

    I know this is an old post but leaving it here to help other people who are having the same issues. Follow the steps on how to disable Windows Ink. But if the issue still persists. Go to Wacom Preferences> Click on Pen> then under the Double Click Distance put it all the way to the left of the slider to turn it to small or turn it off entirely. This fixed the issue for me completely.

    Trevor.Dennis
    Community Expert
    Community Expert
    March 30, 2023

    We generally recomment the Windows Ink API with recent Photoshop versions, but if Wintab is working for you, go with that.  This comes from the Lazy Nezumi Pro FAQ

     

    Participating Frequently
    December 12, 2022

    I have this problem. I fixed it by unchecking the 'save in background' for the 'image preview'  in the 'File handling' preferences pane.  This on Mac OS monterey.  Seems p'shop stalls for a nano-second to update the image preview. Something that might go unnoticed by most users but very noticeable for people drawing in photoshop. Every fifth stroke turns in to a straight line. Also make sure to switch off 'double click assist' in the wacom control panel. That has always caused me problems. 

    peterk23998674
    Participating Frequently
    December 12, 2022

    I've mentioned this a couple of months ago.  Someone at Wacom suggested that I turn off my rulers.  It solved it for me.  I do use my rulers on most images.  But a simple Command R turns them on and off.  A very minor inconvenience for me to solve a potentially disastorous problem.  Everyone seems to have their own solve to this moving target.  Thanks to everyone who's contributed their solution to this mysterious issue.

    Participating Frequently
    December 12, 2022

    Five mins after I posted my 'solution' the problem came back. I forgot about the rulers one ..i'll try that thanks. I think i've had other problems in the past with rulers.  Intermittent bugs are the worst because you keep thinking you've solved it. 

     

     

    Participant
    February 13, 2021

    I am also experienceing this issue. I have a dual monitor setup with a Huion tablet monitor and it's only happening in photoshop. My crop tool also freaks out and goes all weird, as well as the healing brush and other brush tools get the straight lines- and this is using the mouse. When I use the pen tool, it's all good, but in photo editing I flip back and forth between the 2 because the Huion has bad color display. 

    I only use the spacebar for the move tool, so that doesn't effect anything. (When I try to move the image, it strobes around, same with crop tool)
    I disabled rulers to no effect.
    Closing out and restarting the program has no effect. 

    I use no buttons on my tablet monitor cause it has none, all the tool shortcuts I use are on the keyboard. This is with windows 10 pro and all programs are up to date. 

    I turned off all windows ink settings to no effect. 

    I turned off all snap to no effect. 

    Participant
    December 21, 2021

    Just for anyone that is still struggling to figure this out, I think I might've found the cause (it's the cause for me at least).
    If I drag photoshop from a 2nd monitor to my huion tablet it seems to start giving only straight lines, if I then exit photoshop or the currently opened file and reopen it in my huion tablet it works fine again.

    Hope this can help someone else.

    Legend
    December 21, 2021

    I haven't seen this happen with quite a while but it always seemed like a memory problem. :shrug:

    Participant
    July 12, 2020

    Sadly none of these "fixes" helped me and or resolved the problem.

    If anyone has any other ideas pls tell right them as a reply.

    using a Wacom Intuos Pro M and photoshop 2020. (the problem remains)

    btw I can always 100% reproduce this problem by tapping shortly multiple times in a small area of the canvas.

    Participant
    July 19, 2020

    I've also been fighting this issue for quite a while and I keep coming back to this thread. I'm using a Huion display tablet which makes me think it's not a Wacom problem. I did find a fix that you can try if you just want to get back to work without restarting the program.


    The problem appears to happen when I switch focus to another program or window outside of Photshop using the mouse then return using the pen too quickly. There seems to be a slight delay in switching cursor input modes, and if you place the pen on the surface and immediately start drawing, it gets stuck making straight lines. 

     

    When the straight lines start, use the dropdown/slider on your Options bar to adjust the Opacity of your brush. You can simply nudge it left or right. This seems to reset the brush in some way, and lets you draw again. This works for me eveytime, but the straight lines will come back if I'm not careful.

    I'll make an update on this thread if I find a better solution. Hope this helps...

     

    Participant
    August 11, 2020

    I'm currently getting crazy while dealing with the same problem.

    I'm at a point where I can 100% reproduce this just using my spacebar and left mouse button.
    Video demonstration for abstract-speedpainting can be found here: https://drive.google.com/file/d/1mS5NESObCkYfIIUEriFv8ZcZ1OVFxREs/view?usp=sharing

    I tried everything and I'm frustrated. I don't have that problem in Krita, nor in Clip Studio Paint - heck, I even tested this in Rebelle. It's only Photoshop. It doesn't change anything if Photoshop is running on my main monitor or on the WacomCintiq's, no matter how many hardware pieces are connected or disconnected. No difference.
    The only change I noticed is that it's much worse when I deactivate that graphics-processor-option in the performance settings - PS then won't do anything else if I dare to use my spacebar in any way. Sometimes doesn't even need the spacebar, one switch to my mouse to skip songs in Spotify or whatever and returning to Photoshop is enough to create a beautiful, abstract piece of art.

     

    The lines Photoshop creates resemble my mouse movements (and cursor placement if I would have really dragged the layer to the bottom left as PS does) while using the hand tool.
    Is the spacebar a hotkey for a secret "record macro" function?

     

    I tried every solution in this thread and also every possible solution I could find in ancient threads - nothing works.

     

    Please, dear devs at Adobe, do look into this.

    I was forced to learn a new tool and completely change my workflow to meet deadlines - and that while paying the full CC subscription. That really hurts.

    Edit: Ugh. Used the wrong reply button. Sorry.

    peterk23998674
    Participating Frequently
    April 29, 2020

    I've noticed that in the video that you posted, your rulers are turned on.  This might sound crazy, but, turn them off.  It worked for me on a Mac.  Someone suggested it to me and I'm incident free.  Good luck.  It was probably the twentyfifth "fix" that I tried.  I sincerely hope that this works for you.  As I know how frustrating and how it compromises your productivity.  This suggestion came from a rep at Wacom.

    Participating Frequently
    May 24, 2020

    Turning off rulers seems to work for me to too in a quick test. MacBook Pro early 2013 on Catalina with a Huion 950p tablet and the latest drivers installed. Bloody hell. Adobe, please fix this!!!!

    Known Participant
    April 26, 2020

    I have this problem with my tablet and my mouse So it's not the tablet. Is there a preference setting to fix this?

    Inspiring
    February 9, 2020

    i have the same problem with macOS (Mojave or Catalina). i dont use Wacom's hotkeys but it often happens when im pushing ALT/OPT button for picking (stamp tools/ healing brush tools/ brushes tools). i haven t got the solution 

    Participating Frequently
    February 9, 2020
    The drivers for my Huion tablet work much better on Windows 10. No straight
    line problems like I was having on the Mac.