Photoshop Droplet not working for MacOS Ventura

[Samantha29451764ompg]

When I create a simple PS droplet, it will go to the desktop, but when I drag a .jpg photo to the droplet, it says the droplet is damaged. So then I open the droplet and close it and it seems to open Photoshop, but then it won't open a new image and save the droplet preset actions to a new image. 

I am in admin mode on my MacOS Ventura.

What else could it possibly be?

[Kevin Stohlmeyer]

Normally the outlined steps work without needing to update the Security in Mac System Prefs. Odd that it asked for permissions. Did you create the droplet or download from the web?

[EMKody]

All droplets are created locally on the machine. I would like to distribute them through our MDM eventually, but I am expecting that to come with all of its own obstacles.

[jonharmon]

The answer marked correct does not work for me in Ventura 13.5 on Macbook Pro M1 Max.

[Haley24257024xbjz]

This action shortcut has been used by me and coworker for months, if not over a year now. It's now impossible to use on either of our computers. We've both tried the new versions of Photoshop, uninstalling & reinstalling, rebooting, recreating the action on different versions of Photoshop, and nothing works. We still get this error:

“CONVERT-TO-GRAYSCALE” is damaged and can’t be opened. You should move it to the Trash.

I originally thought this was just an issue on my computer, but the fact that it's also happening to my coworker and another person who's laptop I borrowed to try it out means it's an issue with Adobe.

All of us are using macOS 13.0.1 - the only thing in common, though, between our computers.

Any ideas?

[TheDigitalDog]

Can't help until you provide the action for download to something like Dropbox. 

[Kevin Stohlmeyer]

When recreating this action - what steps are you recording?

[Haley24257024xbjz]

when creating the action -

 

 

[Kevin Stohlmeyer]

This is a known issue from Ventura:

Here's how to fix:

1. Select droplet.

2. Right-click and choose Open.

3. Click open on the error screen.

4. Go to Droplet app menu/Quit.

The droplet will now work.

[TheDigitalDog]

The Adobe supplied Action (Custom RGB to Grayscale) works on this end.

[Haley24257024xbjz]

You have done in 30 seconds what 10 hours and 4 adobe agents could not do. Thank you so much.

[Kevin Stohlmeyer]

Happy to help. The more I deal with Ventura, the happier I am that I'm waiting to upgrade (unfortunately).

The MacOS security team must be having a field day.

[Haley24257024xbjz]

This is my first mac, so I can't even begin to imagine!! Thank you again!

[tépè]

Bonjour, depuis la mise à jour de mon MacBook vers macOs 13.1 je ne peux plus faire de Droplet !

PS, CC2023 ou CC2022, les fabrique bien correctement mais quand je les lance pour les utiliser un message s'affiche "« DROPLET TEST » est endommagé et ne peut pas être ouvert. Vous devriez placer cet élément dans la Corbeille."

Avez-vous une solution à me proposer ?

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Hello, since I updated my MacBook to macOS 13.1 I can't make Droplet anymore!
PS, CC2023 or CC2022, makes them fine, but when I launch them to use them a message appears ""DROPLET TEST" is damaged and cannot be opened. You should place this item in the Trash."
 
Do you have a solution for me?

[Kevin Stohlmeyer]

This is a mac issue.

1. Go to Finder and select your droplet.
2. Right-click and open.
3. The error message will come up. Click open. 
4. This will open in the Droplet app (Mac Ventura).
5. Quit the app and your droplet will now work.
    

[tépè]

He bien non, il n’y a pas le script à l’intérieur !

--------------------

Well no, there's no script inside!

[Kevin Stohlmeyer]

What actions did you create when you made the Test droplet?

Following the steps above have worked for others including myself.

[tépè]

Just a size modification and a dark/light tone adjustment then the deposit of the new file in a specific folder created by the Droplet

But while doing your manipulation, I put the image on the Droplet, it launches but here are the error messages I get "Error: The command "Image size" is not available. (-25920) "
I jopint the capture of the Droplet

[Kevin Stohlmeyer]

So the droplet is now working but the action is erroring out. 

[tépè]

Yes, that's exactly it!
What can I do to make it work?

[tépè]

Eh bien à priori il s'agit d'un problème de mise à jour de MacOs et de Photoshop !
Apple à mis à jour son OS pour passer à Ventura 13.1 et celui-ci est plus exigeant contre les Malwares, et il considére les Droplet conmme des Malwares !
Et P¨hotoshop n'a pas encore fait de mise à jour pour contourner ce problème 😬

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Well, it seems to be a problem of MacOs and Photoshop update !
Apple updated its OS to Ventura 13.1 and this one is more demanding against Malwares, and it considers Droplet conmme Malwares!
And P¨hotoshop hasn't updated yet to get around this problem 😬

[Rickyvt]

I used to do the CTRL / open trick, but on Sonoma and the Mac Studio it does not seem to work anymore. But I found this solution: 

1.  Open system settings
2. Go to Privacy and Security
3. Choose Accessibility
4. Press the + button
5. Now choose the droplet in the File Manager and press Open (at least that's what shows in Dutch, I hope it's the same in English)
6. I think I had to restart Photoshop

You should be able to use the droplet now...

[PS-Guru]

I just upgraded an iMac to OS X Sonoma14.5 and this same issue exists. The work around of right clicking the droplets and opening them does work but Adobe has still not addressed the issue of ensuring the droplets work after OS upgrade. It would be nice if this matter could be addressed and a fix created.

[Kevin Stohlmeyer]

@PS-Guru the issue is with Apple increasing security not Adobe. Its affecting more than PS droplets.

[chris whear]

Can't believe a year on this still happens in Ps 2024 and latest OS Sonoma, so frustrating, but thank you all the great community members who work hard to give us answers. Take note Adobe!!

[Kenneth Mills]

For those who end up here but have Sequoia OS installed: the same issue persists, but the solution is a bit different. You will NOT get a button to open your droplet, no matter how many times you try.

You have to:

- Go to your mac system settings

- Go to the Privacy and security tab

- Open the droplet, which will give the same error as in previous mac OS versions (except for the missing open button)

- Scroll to the bottom of the Privacy tab in your settings. You should now see a message that this droplet has been blocked.

- The button to open the droplet is right next to this message.

TLDR: the error message will never display an "open" button in Sequoia OS. Instead, look for the "open" button in your Privacy settings.