Photoshop.exe - Entry Point Not found how to fix

[sergio30758647gdqn]

How do i fix this error?

i already tired reintalling PS several times, updated the runtimes with All in One Runtimes Downloader, and scanned the system for issues and nothing works.

the error is the following.

OWLChangeNewDocumentMenuDisabled could not be located in the dynamic link library C:\Program Files\Adobe\Adobe Photoshop 2023\Photoshop.exe.

[Jeff Arola]

If in Photoshop you go to Help>System Info and paste the contents here on the forum, that could be helpful.

[Edgar Sampaio]

[abuse removed by moderator]

[Kevin Stohlmeyer]

@Edgar Sampaio your reply has been reported and this is your first warning. Refer to the Community Forum Guidelines #1 - Be Respectful.

https://community.adobe.com/t5/using-the-community-discussions/adobe-support-community-guidelines/td...

[Kevin Stohlmeyer]

Hi @sergio30758647gdqn are you installing on the C: Drive - same as the System and User profiles?

[BlacManta]

Hi Kevin,

I am facing the same problem. I have downloaded the file in C: Drive - the same as the System and User profile.

[liaqat31720565qj3f]

This type of error occure when you install photoshop and then install firefly(which is not compatible with your photoshop).If you install just photoshop it will work fine..

[Lucas31867265la7g]

Thank you!!!! That's exactly what happened, I just tested and installed the PS twice and that was what happened.

Do you know how to solve this problem? I tested installed different versions of Firefly, but still does not work.

[darwin_uotorson]

how to fix it

[abca97794493]

that's exactly right

[Slow_Pace0475]

I do not have firefly installed and am still getting the same message.

[Kevin Stohlmeyer]

You don't install Firefly - it is a web based solution. Uninstall Photoshop and run the Creative Cloud cleaner tool to do a clean uninstall. Then reinstall the CC desktop app and in turn, install Photoshop on the C: drive. 

[Slow_Pace0475]

Only uninstalled Ps, worked.
Thanks.


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