Photoshop exits after Video Driver Warning

Forum|Forum|2 years ago
November 4, 2023
1 reply
437 views

After the most recent update to Photoshop Desktop (Windows 10), the application displays the familiar warning that my video drivers are out of date. Instead of letting me proceed to the Edit Preferences to disable GPU acceleration, the application exits. I've been unable to reset the preferences from the OS as well.

I don't use Photoshop a lot (mostly Lightroom) but I wish I could disable the GPU for a while until I get a new system. The help information at the link wasn't helpful.

Windows

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Correct answer Ged_Traynor

@pumphouse51 you can downgrade Photoshop to a version that the GPU will work with from the Creative Cloud app, the Intel HD 4600 is 10 years old at this stage.

Ged_Traynor

Correct answer

Community Expert

@pumphouse51 you can downgrade Photoshop to a version that the GPU will work with from the Creative Cloud app, the Intel HD 4600 is 10 years old at this stage.

P

pumphouse51Author

Inspiring

Thanks. That works for me.

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