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photoshop free trial

Community Beginner ,
Jul 11, 2023 Jul 11, 2023

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if i cancel the free trial of "adobe photography plan with photoshop 30 days" can i continue to use it until the end of the 30 days?

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Community Expert ,
Jul 11, 2023 Jul 11, 2023

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Hi @Giuseppe310172551eee not sure where you are seeing trials are 30 days. Trials are only 7 days. If you cancel you won't be able to continue using as you need a valid login and subscription (Trial or regular) to activate the software.

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Community Beginner ,
Jul 11, 2023 Jul 11, 2023

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  1. Here https://www.adobe.com/it/products/photoshop/free-one-month.html . Are you sure? I will not cancel my account I will only cancel the subscription.

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Community Expert ,
Jul 11, 2023 Jul 11, 2023

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The trial last for seven days and will not work after that.

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Community Beginner ,
Jul 11, 2023 Jul 11, 2023

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Community Expert ,
Jul 11, 2023 Jul 11, 2023

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It might be different in Italy.

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Community Beginner ,
Jul 11, 2023 Jul 11, 2023

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quote

It might be different in Italy.


By @Derek Cross

Yes but if I disactive the trial can I use until the 30 days are finished?

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Community Expert ,
Jul 11, 2023 Jul 11, 2023

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Thanks for the link, @Giuseppe310172551eee , it appears that Italy does provide 30 days. With the 7-day trial that most places have, when you cancel, your trial period end and you are done. For example, if you cancel on Day 3, you cannot continue using Photoshop.

 

You might want to set a calendar reminder to cancel a day or two before your trial period is up.

 

The 30-days is new to most of us, so we don't know if Italy also has its own rules for what you are asking.

 

Jane

 

janee_0-1689121485082.png

 

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Community Expert ,
Jul 11, 2023 Jul 11, 2023

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No.  The Photography Plan trial is 7 days, not 30.

And if you don't cancel your subscription within 14 days of downloading, you will be billed monthly for 12 months.  Cancelling early costs a 50% termination fee.

 

Log-in below and click on Manage Plans.
https://account.adobe.com/plans

How do I Cancel my Subscription?
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
===============
Subscription & Cancellation Terms:
https://www.adobe.com/legal/subscription-terms.html

CONTACT ADOBE SUPPORT:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Twitter: https://twitter.com/adobecare

Hope that helps.

Nancy O'Shea— Product User, Community Expert & Moderator

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