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NgaYuan
Participant
May 20, 2023
Question

Photoshop graphic processor is incompatible

  • May 20, 2023
  • 4 replies
  • 2799 views

Intel i5-12400

Intel Graphic UHD 730

16GB RAM

Asus B660M-K D4

 

I currently have Intel graphics UHD 730 install on my pc, but everytime i open photoshop it show error saying driver update recommended and OpenCL unavailable. But i check that Inel UHD 730 support OpenCL 3.0. I already tried both latest driver from Intel and Asus, tried reinstalling Drivers and Adobe but still not fixed the problem.

 

Any Idea?

This topic has been closed for replies.

4 replies

Participant
June 9, 2023

graphics processor is incomplatible , this is what comes up when i try to send photo from lightroom 

Kevin Stohlmeyer
Community Expert
Community Expert
June 9, 2023

Hi @Mike303780219m4x Go to Photoshop Help Menu/System Info and copy/paste details in a reply. Post only once as the system takes time to process the large amount of data. 

D Fosse
Community Expert
Community Expert
May 23, 2023

An integrated Intel GPU is really not sufficient to run the current Photoshop versions. You need something more powerful, like the Nvidia RTX 30-series or similar.

 

Photoshop/ACR/Lightroom call on pretty advanced GPU functions, and this will only become more and more urgent going forward.

Kevin Stohlmeyer
Community Expert
Community Expert
May 22, 2023

Hi @NgaYuan first, your UHD 730 is pretty slow - the speed is only 794 ops/sec (recommended is 2,000 ops/sec). Second, make sure you have installed the Studio drivers and not the Gaming drivers.

 

CShubert
Community Manager
Community Manager
May 22, 2023

Hi @NgaYuan curious if this doc will help answer this for you?

 

https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html#multiple-gpus