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Photoshop hangs when saving ANYTHING 24.01

Enthusiast ,
Dec 06, 2022 Dec 06, 2022

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Photoshop hangs when saving anything 24.01
I have a Mac,  Monterrey version 12.61
Is so [removed] anoying ...
It's only me or anyone else?

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correct answers 1 Correct answer

Community Expert , Dec 06, 2022 Dec 06, 2022

I am also on Mac v 24.01 on Monterey with out issue.

What version Mac are you running?

Where are you saving to? Local HD or external storage/server?

Have you confirmed that PS is in Mac System Preferences/Security and Privacy/Full Disk Access?

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Community Expert ,
Dec 06, 2022 Dec 06, 2022

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It's working fine for me, same set up. Maybe try resetting preferences?

 


Melissa Piccone | Adobe Trainer | Pluralsight Author | Fine Artist

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Enthusiast ,
Dec 06, 2022 Dec 06, 2022

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I already did that 😞

 

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Community Expert ,
Dec 06, 2022 Dec 06, 2022

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I am also on Mac v 24.01 on Monterey with out issue.

What version Mac are you running?

Where are you saving to? Local HD or external storage/server?

Have you confirmed that PS is in Mac System Preferences/Security and Privacy/Full Disk Access?

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Enthusiast ,
Dec 06, 2022 Dec 06, 2022

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quote

I am also on Mac v 24.01 on Monterey with out issue.

What version Mac are you running?

Where are you saving to? Local HD or external storage/server?

Have you confirmed that PS is in Mac System Preferences/Security and Privacy/Full Disk Access?


By @kevin stohlmeyer

What version Mac are you running?
version 12.61

 

Where are you saving to?
Local

Have you confirmed that PS is in Mac System Preferences/Security and Privacy/Full Disk Access?
I don't know ...  how can I do that?
Let me check  ...

 

 

 

 

 

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Community Expert ,
Dec 06, 2022 Dec 06, 2022

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quote


I don't know ...  how can I do that?
Let me check  ...


By @Daniel Ulysses

In System Preferences (System Settings in Ventura), >Security & Privacy, >Full Disk Access, do you see Photoshop listed? If not, add it and try again.
This explains how to do the same process in Lightroom; just pick Photoshop instead:
https://community.adobe.com/t5/lightroom-classic-discussions/quick-tips-how-to-give-full-disk-access...

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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Community Expert ,
Dec 06, 2022 Dec 06, 2022

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Go to your Apple System Preferences/Security and Privacy/find Full Disk Access in the list and make sure PS is in there. If not, click the plus sign to add it.

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Enthusiast ,
Dec 06, 2022 Dec 06, 2022

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Photoshop is in Machintosh HD/Applications/Adobe/

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Community Expert ,
Dec 06, 2022 Dec 06, 2022

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You're not understanding. You have to add Photoshop to this list in your Apple System Preferences.

kevinstohlmeyer_0-1670364903568.png

kevinstohlmeyer_1-1670364924994.png

kevinstohlmeyer_2-1670364989658.png

 

 

If you don't you will have issues running Photoshop and accessing/saving files, etc.

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Enthusiast ,
Dec 06, 2022 Dec 06, 2022

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Let me check this and  thank you for your help and time ...

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Community Expert ,
Dec 06, 2022 Dec 06, 2022

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What Mac computer are you running? Model/year?

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Community Expert ,
Dec 06, 2022 Dec 06, 2022

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Nope, no hanging to answer your question.

When Photoshop crashes, this is the first thing to do, try resetting your Photoshop preferences. Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (macOS) immediately after launching Photoshop. You will be prompted to delete the current settings. You can also reset preferences upon a quit if Photoshop is running by going into General Preferences>General>Reset on Quit.

(macOS only) Open the Preferences folder in the Library folder*, and drag the Adobe Photoshop CS Settings folder to the Trash.

This action only affects the items found in the preferences dialog box. Numerous program settings are stored in the Adobe Photoshop Preferences file, including general display options, file-saving options, performance options, cursor options, transparency options, type options, and options for plug‑ins and scratch disks. Brushes (and lots of other setting) are not affected by the above instructions for deleting preferences. You may wish to make a screen capture of the settings in the Preferences dialog to reset them prior to deleting of this file.

Also: https://helpx.adobe.com/photoshop/using/preferences.html

*To manually delete Photoshop preferences:
Quit Photoshop.
Navigate to Photoshop's Preferences folder:
macOS**: Users/[user name]/Library/Preferences/Adobe Photoshop [version] Settings
Windows 10: Users/[user name]/AppData/Roaming/Adobe/Adobe Photoshop [version]/Adobe Photoshop [version] Settings
**Note:The user Library folder is hidden by default on macOS. In the Finder, hold down the Option key when using the Go menu. The library will appear below the current user's home directory.
Now you can drag the entire Adobe Photoshop [Version] Settings folder to the desktop or somewhere safe for a backup of your settings


If that doesn't fix the issue:
Go to Preferences > Performance... and uncheck Multithreaded Compositing - and restart Photoshop.
Still crashing? 
Go to Preferences > Performance... click Advanced Settings... and uncheck "GPU Compositing" - then restart Photoshop. Still crashing?  

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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Enthusiast ,
Dec 06, 2022 Dec 06, 2022

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Option+Command+Shift (macOS) immediately after launching Photoshop

Did  this ...

The thing is this ... it's a bug ... have to be a bug  ...
Before this, every time that I open PS, the FIRST THING or change to ANY file, new font, move the tab fiel lower or ANYTHING,  it will hang ... AFTER that, things worked fine.
However now, (Today) I cannot even save what I did ... just not good 😞

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Community Expert ,
Dec 06, 2022 Dec 06, 2022

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Option+Command+Shift (macOS) immediately after launching Photoshop

Did  this ...

By @Daniel Ulysses

 

Did what? 

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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Enthusiast ,
Dec 06, 2022 Dec 06, 2022

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Funny ... if you look it up, to your right side of the screen, or AT LEAST IN MY SCREEN,  i can see like 4 post of  people with  'hanging" issus   ...

 

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Community Expert ,
Dec 06, 2022 Dec 06, 2022

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How much free HD space do you have?

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Enthusiast ,
Dec 06, 2022 Dec 06, 2022

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How much free HD space do you have?


By @kevin stohlmeyer


More than 500  G's

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Community Expert ,
Dec 08, 2022 Dec 08, 2022

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Can you get to Photoshop Help Menu/System Info? If so copy and paste the details here.

 

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Enthusiast ,
Dec 12, 2022 Dec 12, 2022

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Adobe Photoshop Version: 24.0.1 20221111.r.112 a12a934 x64 Number of Launches: 25 Operating System: Mac OS 12.6.1 System architecture: Intel CPU Family:6, Model:14, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading Physical processor count: 4 Logical processor count: 8 Processor speed: 2700 MHz Built-in memory: 16384 MB Free memory: 7904 MB Memory available to Photoshop: 13345 MB Memory used by Photoshop: 70 % Crash Handler: Adobe DCX Version: 6.7.2 SAM SDK Version: 2.0.0-main.1415 ACP.local Status: - SDK Version: 2.7.1.2 - Core Sync Status: Reachable and compatible - Core Sync Running: 6.0.0.43 - Min Core Sync Required: 4.3.66.28 Live Edit Client SDK Version: 3.91.3 Content Credential Helper Version: 0.4.12 Manta Canvas: Enabled. Alias Layers: Disabled. Modifier Palette: Disabled. Highbeam: Enabled. Touch Bar Property Feedback: Enabled. Image tile size: 1024K Image cache levels: 4 Font Preview: Medium HarfBuzz Version: 4.3.0 TextEngine: Unified Text Engine ======= GPU
Native API stable: True OpenGL API stable: True OpenCL API stable: True GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
GPUName: AMD Radeon Pro 455
GPUVendor: AMD
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 2,147 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Display: 1 Display Bounds: top=0, left=0, bottom=1050, right=1680 High DPI Monitor Main Display ------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[1 ms]
Start RunAllAPIs

[1 ms]
"/Applications/Adobe Photoshop 2023/Adobe Photoshop 2023.app/Contents/MacOS/sniffer" -baseTimeMS=902863 -comment=Photoshop Version: Adobe Photoshop 24.0.1 20221111.r.112 a12a934 x64

[1813 ms]
Start sniffer 2022-12-12 09:43:50
# Photoshop Version: Adobe Photoshop 24.0.1 20221111.r.112 a12a934 x64
sniffer -baseTimeMS=902863 -comment=Photoshop Version: Adobe Photoshop 24.0.1 20221111.r.112 a12a934 x64

{34 ms}
Start platform native
# displays: 1
Display 0
Display: 69733446
Main: TRUE
Built in: TRUE
Stereo: FALSE
Bounds: (0, 0) -> (1,680, 1,050)
Dimensions: (3,360 2,100)
Physical size: (330.791 206.744)
Pixel size: (0.0984496 0.0984496)
Dynamic range: (0 1)
Potential dynamic range: (0 2)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=AMD Radeon Pro 455 index=0 preferred=1)

# devices: 2
Device 0
Name: AMD Radeon Pro 455
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: EMBEDDED
# attached displays: 1
69733446
GPU accessible RAM: 2,147 MB
VRAM: 2,147 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 1.0 (1.0)
Device version: 1.0 (1.0)
Vendor name: AMD
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN

Device 1
Name: Intel(R) HD Graphics 530
Preferred: FALSE
Power Envelope: INTEGRATED
Attachment: EMBEDDED
# attached displays: 0
GPU accessible RAM: 1,610 MB
VRAM: 0 MB
Dedicated System RAM: 0 MB
Shared System RAM: 1,610 MB
API version: 1.0 (1.0)
Device version: 1.0 (1.0)
Vendor name: INTEL
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
End platform native
{398 ms}

{398 ms}
Start platform OpenGL
# displays: 1
Display 0
Display: 69733446
Main: TRUE
Built in: TRUE
Stereo: FALSE
Bounds: (0, 0) -> (1,680, 1,050)
Dimensions: (3,360 2,100)
Physical size: (330.791 206.744)
Pixel size: (0.0984496 0.0984496)
Dynamic range: (0 1)
Potential dynamic range: (0 2)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=16915465 index=1 preferred=1)

# devices: 1
Device 0
Name: AMD Radeon Pro 455 OpenGL Engine
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 1
69733446
GPU accessible RAM: 2,048 MB
VRAM: 2,048 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 2.1 (2.1 ATI-4.8.101)
Device version: 2.1 (2.1 ATI-4.8.101)
Vendor name: AMD
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
GLSL version: 1.20 (1.20)
CGL ID: 16915465
Display mask: 1984
End platform OpenGL
{427 ms}

{427 ms}
Start platform OpenCL
# displays: 0

# devices: 2
Device 0
Name: Intel(R) HD Graphics 530
Preferred: FALSE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 1,610 MB
VRAM: 1,610 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 1.2 (OpenCL 1.2 (Aug 8 2022 21:29:33))
Device version: 1.2 (OpenCL 1.2 )
Vendor name: INTEL
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 18 GB / s
Compute score: 68.0105
Device name string: Intel(R) HD Graphics 530
Device vendor string: Intel Inc.
Platform name string: Apple
Platform vendor string: Apple

Device 1
Name: AMD Radeon Pro 455 Compute Engine
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 2,147 MB
VRAM: 2,147 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 1.2 (OpenCL 1.2 (Aug 8 2022 21:29:33))
Device version: 1.2 (OpenCL 1.2 )
Vendor name: AMD
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 14 GB / s
Compute score: 202.046
Device name string: AMD Radeon Pro 455 Compute Engine
Device vendor string: AMD
Platform name string: Apple
Platform vendor string: Apple
End platform OpenCL
{1806 ms}

Exit code kExitNormal
End sniffer 2022-12-12 09:43:52
[kStatusNormal, kExitNormal]

[1813 ms]
Finish RunAllAPIs

[2959 ms]
Start GetSnifferResult

[2959 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription Serial number: 90970962739167876074 GUIDBucket: Composite Core (enable_composite_core): on Composite Core GPU (comp_core_gpu): off Composite Core Threads (MultithreadedCompositing): off Composite Core UI (comp_core_ui): off Composite Core Feature Prefs (CompCoreFeaturePrefs): off Document Graph (enable_doc_graph): off Application folder: /Applications/Adobe Photoshop 2023/ Photoshop scratch has async I/O enabled Scratch volume(s): Startup, 931.5G, 227.7G free Required Plugins folder: /Applications/Adobe Photoshop 2023/Adobe Photoshop 2023.app/Contents/PlugIns/Required/ Primary Plugins folder: /Applications/Adobe Photoshop 2023/Plug-ins/ Installed components: dvametadata.framework dvametadata 22.0.0.0 AdobeXMPScript.framework AdobeXMPScript 79.171c27fab 79.171c27fab libdynamic-napi.framework Torq Native local ICUUnicode.framework ICUUnicode 13.1.0c6496f ICUConverter.framework ICUConverter 13.1.0c6496f AdobeCrashReporter.framework AdobeCrashReporter 10.3.2 boost_system.framework boost_system 22.0.0.0 AdobeACE.framework AdobeACE 5.0.0 79.bead9cf926. dvanet.framework dvanet 22.0.0.0 AdobeOwl.framework AdobeOwl 5.5.0 mediacoreif.framework mediacoreif 22.0.0.0 dvascripting.framework dvascripting 22.0.0.0 dvaappsupport.framework dvaappsupport 22.0.0.0 AdobeAXE8SharedExpat.framework AdobeAXE8SharedExpat 6.0.0 79.43e459d. AIDE.framework AIDE 4.0.0 79.d7ba9226 boost_chrono.framework boost_chrono 22.0.0.0 dynamiclink.framework dynamiclink 22.0.0.0 dvaaccelerate.framework dvaaccelerate 22.0.0.0 dvametadataUI.framework dvametadataUI 22.0.0.0 AdobeARE.framework AdobeARE 2.0.0.1 79.625377 AdobePDFPort.framework AdobePDFPort 3.0.0.1 79.625377 ICUInternationalization.framework ICUInternationalization 13.1.0c6496f boost_filesystem.framework boost_filesystem 22.0.0.0 AdobeBIB.framework AdobeBIB 4.0.0 79.bead9cf926. AdobeXMPFiles.framework AdobeXMPFiles 79.171c27fab 79.171c27fab AdobeLinguistic.framework 14.4.2.353c9a5 dvaplayer.framework dvaplayer 22.0.0.0 filterport.framework filterport 27.0.0.670 PlugPlugOwl.framework PlugPlugOwl 11.2.0.100 libzip.framework libzip 22.0.0.0 AdobeAGM.framework AdobeAGM 7.0.0 79.bead9cf926. adobe_caps.framework adobe_caps 11.0.0.14 1.584361 AdobeSVGRE.framework AdobeSVGRE 9.0.0 "BUILDVERSION_HELPER" AdobePDFL.framework AdobePDFL 18.0.0 79 . 6c2661f86 dvavulcansupport.framework dvavulcansupport 22.0.0.0 dvacore.framework dvacore 22.0.0.0 aiport.framework aiport 27.0.0.670 AdobePIP.framework AdobePIP 8.2.0.16 AdobePDFSettings.framework AdobePDFSettings 1.7 AdobeAXEDOMCore.framework AdobeAXEDOMCore 6.0.0 79.43e459d. dvatransport.framework dvatransport 22.0.0.0 AdobeXMP.framework AdobeXMPCore 79.171c27fab 79.171c27fab AdobeJP2K.framework AdobeJP2K 4.0.0 79.7f05fe0 dvaaudiodevice.framework dvaaudiodevice 22.0.0.0 LogSession.framework LogSession 8.2.0.16 PlugPlugExternalObject.framework 11.2.0.100 utest.framework utest 22.0.0.0 AdobeSVGAGM.framework AdobeSVGAGM 4.0.0 79.d8ca6a0. dvametadataapi.framework dvametadataapi 22.0.0.0 WRServices.framework WRServices 17.5.1 17.5.1.0 AdobeBIBUtils.framework AdobeBIBUtils 4.0.0 79.bead9cf926. boost_threads.framework boost_threads 22.0.0.0 CloudAILib.framework CloudAILib 27.0.0.670 SPBasic.framework SPBasic 27.0.0.670 AdobeCoolType.framework AdobeCoolType 8.0.1 79.bead9cf926. boost_regex.framework boost_regex 22.0.0.0 boost_program_options.framework boost_program_options 22.0.0.0 dvamediatypes.framework dvamediatypes 22.0.0.0 AdbePM.framework AdbePM 1 boost_date_time.framework boost_date_time 22.0.0.0 dynamic-torqnative.framework Torq Native local AdobeMPS.framework AdobeMPS 9.0.0.51562 79.4e4cf9bd dvaui.framework dvaui 22.0.0.0 MacMemory.framework MacMemory 27.0.0.670 AILib.framework AILib 27.0.0.670 ICUData.framework ICUData 13.1.0c6496f dvamarshal.framework dvamarshal 22.0.0.0 aifm.framework aifm 27.0.0.670 Unified Extensibility Platform uxp-6.3.3-1-7e78828 UPIC 2.5.0 Required plugins: Accented Edges 24.0.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Adaptive Wide Angle 24.0.1, © 2014-2022 Adobe. All rights reserved. - from the file “Adaptive Wide Angle.plugin” Angled Strokes 24.0.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Average 24.0 © 1993-2022 Adobe. All rights reserved. - from the file “Average.plugin” Bas Relief 24.0.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” BMP 24.0.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Camera Raw 15.0 (1264), Copyright © 2022 Adobe Systems Incorporated - from the file “Camera Raw.plugin” Camera Raw Filter 15.0 (1264), Copyright © 2022 Adobe Systems Incorporated - from the file “Camera Raw.plugin” Chalk & Charcoal 24.0.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Charcoal 24.0.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Chrome 24.0.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Cineon 24.0 © 2002-2022 Adobe. All rights reserved. - from the file “Cineon.plugin” Clouds 24.0 © 1993-2022 Adobe. All rights reserved. - from the file “Clouds.plugin” Color Halftone 24.0.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Colored Pencil 24.0.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Conté Crayon 24.0.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Craquelure 24.0.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Crop and Straighten Photos 24.0 © 2003-2022 Adobe. All rights reserved. - from the file “CropPhotosAuto.plugin” Crop and Straighten Photos Filter 24.0.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Crosshatch 24.0.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Crystallize 24.0.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Cutout 24.0.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Dark Strokes 24.0.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” De-Interlace 24.0.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Dicom 24.0 © 2003-2022 Adobe. All rights reserved. - from the file “dicom.plugin” Difference Clouds 24.0 © 1993-2022 Adobe. All rights reserved. - from the file “Clouds.plugin” Diffuse Glow 24.0.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Displace 24.0.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Dry Brush 24.0.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Entropy 24.0 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Export Color Lookup Tables 24.0 © 2012-2022 Adobe. All rights reserved. - from the file “Export3DLUT.plugin” Extrude 24.0.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” FastCore Routines 24.0 © 1990-2022 Adobe. All rights reserved. - from the file “FastCore.plugin” Fibers 24.0.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Film Grain 24.0.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Filter Gallery 24.0.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Fresco 24.0.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Glass 24.0.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Glowing Edges 24.0.1, © 1991-2022 Adobe. 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CmdN: 1.14.4
CDP: 1.151.0
Projects: 1.4.8 Loaded at: 166 ms - launch time impact: 453 ms Content Credentials (Loaded) 0.32.22.0 - from the file "Required Folder" Loaded at: 4127 ms - launch time impact: 1 ms ccx-timeline (Prepared) 3.1.2.0 - from the file "Required Folder" CCX Commenting UXP Webview (Loaded) 25.5.2.0 - from the file "Required Folder" Loaded at: 4127 ms - launch time impact: 0 ms CCX Sharesheet UXP (Prepared) 23.19.4.0 - from the file "Required Folder" Photoshop Cloud Value Dialog (Loaded) 1.0.1.0 - from the file "Required Folder" Loaded at: 167 ms - launch time impact: 0 ms Share Panel (Loaded) 1.0.5.0 - from the file "Required Folder" Loaded at: 168 ms - launch time impact: 0 ms CC Libraries Panel (Prepared) 3.21.13.0 - from the file "/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_21_13/" CAPTURE: 2.0.41 STOCK: 4.0.2 Substance 3D (Prepared) 0.1.5.0 - from the file "Required Folder" Photoshop UXP Export-As (Prepared) 5.8.15.0 - from the file "Required Folder" Photoshop In App Messaging (Loaded) 2.7.5.0 - from the file "Required Folder" Loaded at: 4127 ms - launch time impact: 0 ms Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder" Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder" IC popup message (Loaded) 1.0.0.0 Loaded at: 3386 ms - launch time impact: 0 ms Multilayer Protection (Loaded) 1.0.0.0 Loaded at: 3387 ms - launch time impact: 0 ms Discover Panel (Loaded) 2.10.0.41 - from the file "Required Folder" Loaded at: 4129 ms - launch time impact: 14 ms Neural Filters (Registered) 1.14.7.0 - from the file "Required Folder" Extensions: Libraries 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_21_13/index.html” com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_21_13/extensions/stock-panel-licensing/index.html” com.adobe.capture.extension 2.0.41 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_21_13/extensions/capture/capture.html” Export As 4.8.15 - from the file “/Applications/Adobe Photoshop 2023/Adobe Photoshop 2023.app/Contents/Resources/CEP/extensions/com.adobe.photoshop.crema/index.html” Export As 4.8.15 - from the file “/Applications/Adobe Photoshop 2023/Adobe Photoshop 2023.app/Contents/Resources/CEP/extensions/com.adobe.photoshop.crema/index.html” com.adobe.cclibraries.manager 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_21_13/manager.html” Installed TWAIN devices: NONE

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Enthusiast ,
Dec 12, 2022 Dec 12, 2022

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"You're not understanding. You have to add Photoshop to this list in your Apple System"
Find where to find what you ask me ...
Sorry, I can work with Photoshop, but I'm not good at all when dealing with Internal Computer issuse 😞
Thanks for your time !59-AM.jpg

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Community Expert ,
Dec 15, 2022 Dec 15, 2022

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Two issues - First is you have two graphics cards. Photoshop can only support 1.

Here's how to resolve that issue:

https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html#multiple-gpu

The second issue is both of them are underpowered comparted to recommended minimum specs:

Adobe recommends a 2,000 ops/sec speed and the faster of the two you have (Radeon) is only clocking in at 1,400.

https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html#min-gpu-requirements

 

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Enthusiast ,
Dec 15, 2022 Dec 15, 2022

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"The second issue is both of them are underpowered comparted to recommended minimum specs:

Adobe recommends a 2,000 ops/sec speed and the faster of the two you have (Radeon) is only clocking in at 1,400."
Makes me cry ... I'll need to buy another laptop to support this program.
Question;
If I go to a older version of Photshop, it will be ok?
Please, excuse my ignorance, like I said, I'm not good at all with computers, I can work and use Photoshop, but with computers (Mac) in this case, I'm not savvy at all 😞

Thanks for your help and time  ...  and for being nice 🙂 

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New Here ,
Dec 15, 2022 Dec 15, 2022

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Just had the same problem, just on Windows 10. Without bothering you with details: Turned out, that I last saved a file on a network drive, which was not available any more. So the "Save (As)"-Dialog tried to open that location, which failed.

 

So in other such cases, think if you maybe stored some files on a network location recently. And to Adobe: Maybe set a reasonable timeout there, or show some kind of feedback, while trying to open a location for saving files.

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Enthusiast ,
Dec 15, 2022 Dec 15, 2022

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Actually,  I can  save now, still hangs but it's not that much anymore !!!
Thank you and good luck !!!

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