Photoshop issues with opacity levels slider

Report · Jul 11, 2022

A strange thing has been happening ever since I have been using mac m1
when I go to reduce or increase the opacity of the layer the characters blur
it only happens to but, or it also happens to others.

it does it with photoshop cc2019 and photoshop cc2022.

https://easyupload.io/j0x9sl

Report · Jul 11, 2022

Hi @Geppetto Luis, thank you for the video. You mention that this only has happened on your M1 Mac?

Let's make sure we're in a default state and there are no stale settings somewhere:

Restore your preferences using this manual method:

https://helpx.adobe.com/photoshop/using/preferences.html#Manually 

Does it work correctly?

If that doesn't solve it, you can quit Photoshop and put the Settings folder back.

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.

Thank you,

Report · Jul 12, 2022

Mr. Cory thanks for the help

I did as you told me
I removed the preferences and the problem was not solved

this is the system info report.

Adobe Photoshop Version: 23.4.1 20220615.r.547 3121b66 x64

Number of Launches: 60

Operating System: Mac OS 12.4.0

System architecture: Intel CPU Family:6, Model:12, Stepping:0 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2

Physical processor count: 8

Processor speed: 2400 MHz

Built-in memory: 8192 MB

Free memory: 3421 MB

Memory available to Photoshop: 6063 MB

Memory used by Photoshop: 70 %

Crash Handler: Adobe

SAM SDK Version: 2.0.0-main.1224

ACP.local Status:

- SDK Version: 2.5.1.1

- Core Sync Status: Unknown

- Core Sync Running: Unavailable

- Min Core Sync Required: 4.3.4.2

Live Edit Client SDK Version: 3.90.3

Content Credentials is disabled

Content Credential Helper Version: Not Available

Manta Canvas: Enabled.

Alias Layers: Disabled.

Modifier Palette: Disabled.

Highbeam: Disabled.

PSUserConfig entries:

- U WarnRunningScripts 0

Touch Bar Property Feedback: Enabled.

Image tile size: 1024K

Image cache levels: 4

Font Preview: Medium

HarfBuzz Version: 2.8.1

TextEngine: Unified Text Engine

======= GPU

Native API stable: True

OpenGL API stable: True

OpenCL API stable: True

GPUDeny: 0

GPUForce: 0

useGPU: 1

useOpenCL: 1

isGPUCapable: 1

GPUName: Apple M1

GPUVendor: APPLE

IsNativeGPUCapable: 1

IsOpenGLGPUCapable: 1

IsOpenCLGPUCapable: 1

HasSufficientRAM: 1

GPU accessible RAM: 5,726 MB

Required GPU accessible RAM: 1,500 MB

UseGraphicsProcessorChecked: 1

UseOpenCLChecked: 1

Display: 1

Display Bounds: top=0, left=0, bottom=1200, right=1920

Main Display

------- Sniffer output

[0 ms]

Launch GPUSnifferThread

[1 ms]

Start RunAllAPIs

[1 ms]

"/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/MacOS/sniffer" -baseTimeMS=759087 -comment=Photoshop Version: Adobe Photoshop 23.4.1 20220615.r.547 3121b66 x64

[169 ms]

Start sniffer 2022-07-12 10:06:41

# Photoshop Version: Adobe Photoshop 23.4.1 20220615.r.547 3121b66 x64

sniffer -baseTimeMS=759087 -comment=Photoshop Version: Adobe Photoshop 23.4.1 20220615.r.547 3121b66 x64

{28 ms}

Start platform native

# displays: 1

Display 0

Display: 1

Main: TRUE

Built in: FALSE

Stereo: FALSE

Bounds: (0, 0) -> (1,920, 1,200)

Dimensions: (1,920 1,200)

Physical size: (518.809 320.842)

Pixel size: (0.270213 0.267368)

Dynamic range: (0 1)

Potential dynamic range: (0 1)

Reference dynamic range: (0 0)

Attached Device: (DeviceID name=Apple M1 index=0 preferred=1)

# devices: 1

Device 0

Name: Apple M1

Preferred: TRUE

Power Envelope: DISCRETE

Attachment: EMBEDDED

# attached displays: 1

1

GPU accessible RAM: 5,726 MB

VRAM: 0 MB

Dedicated System RAM: 0 MB

Shared System RAM: 5,726 MB

API version: 1.0 (1.0)

Device version: 1.0 (1.0)

Vendor name: APPLE

Driver: UNKNOWN

Driver date: UNKNOWN

Driver age: UNKNOWN

Driver version: UNKNOWN

End platform native

{109 ms}

Start platform OpenGL

# displays: 1

Display 0

Display: 1

Main: TRUE

Built in: FALSE

Stereo: FALSE

Bounds: (0, 0) -> (1,920, 1,200)

Dimensions: (1,920 1,200)

Physical size: (518.809 320.842)

Pixel size: (0.270213 0.267368)

Dynamic range: (0 1)

Potential dynamic range: (0 1)

Reference dynamic range: (0 0)

Attached Device: (DeviceID name=16940800 index=0 preferred=1)

# devices: 1

Device 0

Name: Apple M1

Preferred: TRUE

Power Envelope: DISCRETE

Attachment: UNKNOWN

# attached displays: 1

1

GPU accessible RAM: 5,461 MB

VRAM: 5,461 MB

Dedicated System RAM: 0 MB

Shared System RAM: 0 MB

API version: 2.1 (2.1 Metal - 76.3)

Device version: 2.1 (2.1 Metal - 76.3)

Vendor name: APPLE

Driver: UNKNOWN

Driver date: UNKNOWN

Driver age: UNKNOWN

Driver version: UNKNOWN

GLSL version: 1.20 (1.20)

CGL ID: 16940800

Display mask: 3

End platform OpenGL

{119 ms}

Start platform OpenCL

# displays: 0

# devices: 1

Device 0

Name: Apple M1

Preferred: TRUE

Power Envelope: INTEGRATED

Attachment: UNKNOWN

# attached displays: 0

GPU accessible RAM: 5,726 MB

VRAM: 5,726 MB

Dedicated System RAM: 0 MB

Shared System RAM: 0 MB

API version: 1.2 (OpenCL 1.2 (Apr 19 2022 18:44:25))

Device version: 1.2 (OpenCL 1.2 )

Vendor name: APPLE

Driver: UNKNOWN

Driver date: UNKNOWN

Driver age: UNKNOWN

Driver version: UNKNOWN

Bandwidth: 55 GB / s

Compute score: 308.303

Device name string: Apple M1

Device vendor string: Apple

Platform name string: Apple

Platform vendor string: Apple

End platform OpenCL

{167 ms}

Exit code kExitNormal

End sniffer 2022-07-12 10:06:42

[kStatusNormal, kExitNormal]

[170 ms]

Finish RunAllAPIs

[1542 ms]

Start GetSnifferResult

[1542 ms]

Finish GetSnifferResult

------- Sniffer output

======= GPU

License Type: Unknown

Serial number: XXXX-XXXX-XXXX-XXXX-XXXX

GUIDBucket:

Composite Core (enable_composite_core): on

Composite Core GPU (comp_core_gpu): off

Composite Core Threads (MultithreadedCompositing): on

Composite Core UI (comp_core_ui): off

Composite Core Feature Prefs (CompCoreFeaturePrefs): off

Document Graph (enable_doc_graph): off

Application folder: /Applications/Adobe Photoshop 2022/

Photoshop scratch has async I/O enabled

Scratch volume(s):

Macintosh HD, 228,3G, 170,2G free

Required Plugins folder: /Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/PlugIns/Required/

Primary Plugins folder: /Applications/Adobe Photoshop 2022/Plug-ins/

Installed components:

dvametadata.framework dvametadata 22.0.0.0

AdobeXMPScript.framework AdobeXMPScript 79.566ebc5b4 79.566ebc5b4

libdynamic-napi.framework Torq Native local

ICUUnicode.framework ICUUnicode 13.1.0c6496f

ICUConverter.framework ICUConverter 13.1.0c6496f

AdobeCrashReporter.framework AdobeCrashReporter 10.3.2

boost_system.framework boost_system 22.0.0.0

AdobeACE.framework AdobeACE 3.4.0 79.494feda9fa.

dvanet.framework dvanet 22.0.0.0

AdobeOwl.framework AdobeOwl 5.5.0

mediacoreif.framework mediacoreif 22.0.0.0

dvascripting.framework dvascripting 22.0.0.0

dvaappsupport.framework dvaappsupport 22.0.0.0

AdobeAXE8SharedExpat.framework AdobeAXE8SharedExpat 4.1.3 79.cbab484.

AIDE.framework AIDE 2.7.0 79.6814115e

boost_chrono.framework boost_chrono 22.0.0.0

dynamiclink.framework dynamiclink 22.0.0.0

dvaaccelerate.framework dvaaccelerate 22.0.0.0

dvametadataUI.framework dvametadataUI 22.0.0.0

AdobeARE.framework AdobeARE 2.0.0.1 79.625377

AdobePDFPort.framework AdobePDFPort 3.0.0.1 79.625377

ICUInternationalization.framework ICUInternationalization 13.1.0c6496f

boost_filesystem.framework boost_filesystem 22.0.0.0

AdobeBIB.framework AdobeBIB 2.0.6 79.494feda9fa.

AdobeXMPFiles.framework AdobeXMPFiles 79.566ebc5b4 79.566ebc5b4

AdobeLinguistic.framework 14.4.2.353c9a5

dvaplayer.framework dvaplayer 22.0.0.0

filterport.framework filterport 26.0.0.670

PlugPlugOwl.framework PlugPlugOwl 11.2.0.100

libzip.framework libzip 22.0.0.0

AdobeAGM.framework AdobeAGM 5.3.0 79.494feda9fa.

adobe_caps.framework adobe_caps 11.0.0.14 1.584361

AdobeSVGRE.framework AdobeSVGRE 7.1.0 "BUILDVERSION_HELPER"

AdobePDFL.framework AdobePDFL 16.0.7 79 . b01fe6e558

dvavulcansupport.framework dvavulcansupport 22.0.0.0

dvacore.framework dvacore 22.0.0.0

aiport.framework aiport 26.0.0.670

AdobePIP.framework AdobePIP 8.2.0.16

AdobePDFSettings.framework AdobePDFSettings 1.7

AdobeAXEDOMCore.framework AdobeAXEDOMCore 4.1.3 79.cbab484.

dvatransport.framework dvatransport 22.0.0.0

AdobeXMP.framework AdobeXMPCore 79.566ebc5b4 79.566ebc5b4

AdobeJP2K.framework AdobeJP2K 2.0.7 79.1198525

dvaaudiodevice.framework dvaaudiodevice 22.0.0.0

LogSession.framework LogSession 8.2.0.16

PlugPlugExternalObject.framework 11.2.0.100

utest.framework utest 22.0.0.0

AdobeSVGAGM.framework AdobeSVGAGM 2.1.0 79.cb34c9e.

dvametadataapi.framework dvametadataapi 22.0.0.0

WRServices.framework WRServices 17.4.0 17.4.0.0

AdobeBIBUtils.framework AdobeBIBUtils 2.0.6 79.494feda9fa.

boost_threads.framework boost_threads 22.0.0.0

CloudAILib.framework CloudAILib 26.0.0.670

SPBasic.framework SPBasic 26.0.0.670

AdobeCoolType.framework AdobeCoolType 6.2.2 79.494feda9fa.

boost_regex.framework boost_regex 22.0.0.0

boost_program_options.framework boost_program_options 22.0.0.0

dvamediatypes.framework dvamediatypes 22.0.0.0

AdbePM.framework AdbePM 1

boost_date_time.framework boost_date_time 22.0.0.0

dynamic-torqnative.framework Torq Native local

AdobeMPS.framework AdobeMPS 7.0.4.50775 79.c217c13f

dvaui.framework dvaui 22.0.0.0

MacMemory.framework MacMemory 26.0.0.670

AILib.framework AILib 26.0.0.670

ICUData.framework ICUData 13.1.0c6496f

dvamarshal.framework dvamarshal 22.0.0.0

aifm.framework aifm 26.0.0.670

Unified Extensibility Platform uxp-6.1.1-uxpr

UPIC 2.4.1

Required plugins:

Analog Efex Pro 2 5.0.4.1, Copyright c2000-2022, DxO Labs - from the file “Analog Efex Pro 2.plugin”

Color Efex Pro 4 5.0.4.1, Copyright c2000-2022, DxO Labs - from the file “Color Efex Pro 4.plugin”

HDR Efex Pro 2 5.0.4.1, Copyright c2000-2022, DxO Labs - from the file “HDR Efex Pro 2.plugin”

Merge to HDR Efex Pro 2 5.0.4.1, Copyright c2000-2022, DxO Labs - from the file “HDR Efex Pro 2 Automation.plugin”

Perspective Efex automation Perspective Efex Photoshop Plugin - from the file “PhotoshopPlugin-automationPerspectiveEfex.plugin”

Perspective Efex Perspective Efex Photoshop Plugin - from the file “PhotoshopPlugin-filterPerspectiveEfex.plugin”

Silver Efex Pro 3 5.0.2.37, Copyright c2000-2020, DxO Labs - from the file “NikCollection.plugin”

Viveza 3 5.0.2.37, Copyright c2000-2020, DxO Labs - from the file “NikCollection.plugin”

Optional and third party plugins:

Color Efex Pro 3.0 Complete NO VERSION - from the file “/Applications/Adobe Photoshop 2022/Plug-ins/Color Efex Pro 3.0 Complete/CEP3Complete.plugin/”

Knoll Light Factory NO VERSION - from the file “/Applications/Adobe Photoshop 2022/Plug-ins/Light Factory.plugin/”

Photolemur 3 NO VERSION - from the file “/Applications/Adobe Photoshop 2022/Plug-ins/Filters/Photolemur3Plugin.plugin/”

TinyPNG and TinyJPG NO VERSION - from the file “/Applications/Adobe Photoshop 2022/Plug-ins/TinyPNG/TinyPNG-JPG.plugin/”

Duplicate and Disabled plugins: NONE

Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 5.11.0.25 - from the file "/Library/Application Support/Adobe/UXP/extensions/com.adobe.ccx.start-5.11.0/"

CDO: 1.120.0

CmdN: 1.11.2

CDP: 1.143.0

Projects: 1.3.10

Loaded at: 74 ms - launch time impact: 0 ms

Content Credentials (Loaded) 0.29.3.0 - from the file "Required Folder"

Loaded at: 2271 ms - launch time impact: 0 ms

ccx-timeline (Prepared) 2.6.41.0 - from the file "Required Folder"

CCX Commenting UXP Webview (Loaded) 23.5.1.0 - from the file "Required Folder"

Loaded at: 2271 ms - launch time impact: 0 ms

CCX Sharesheet UXP (Prepared) 23.6.0.0 - from the file "Required Folder"

Share Panel (Loaded) 1.0.0.0 - from the file "Required Folder"

Loaded at: 74 ms - launch time impact: 0 ms

CC Libraries Panel (Prepared) 3.19.218.0 - from the file "/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_19_218-2/"

CAPTURE: 2.0.26 STOCK: 2.0.40

Neural Filters (Prepared) 1.12.2.0 - from the file "Required Folder"

Photoshop Cloud Value Dialog (Prepared) 1.0.1.0 - from the file "Required Folder"

Photoshop UXP Export-As (Prepared) 5.8.7.0 - from the file "Required Folder"

Photoshop In App Messaging (Loaded) 2.7.5.0 - from the file "Required Folder"

Loaded at: 2271 ms - launch time impact: 0 ms

Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"

Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder"

IC popup message (Loaded) 1.0.0.0

Loaded at: 1878 ms - launch time impact: 0 ms

Multilayer Protection (Loaded) 1.0.0.0

Loaded at: 1878 ms - launch time impact: 0 ms

Discover Panel (Loaded) 2.6.0.20 - from the file "Required Folder"

Loaded at: 2293 ms - launch time impact: 0 ms

Report · Jul 12, 2022

Hi @Geppetto Luis thank you for your reply and sysinfo. A couple things stand out...

RAM, you seem to have under the amount needed to run Ps:

https://helpx.adobe.com/photoshop/system-requirements.html

You also have many third party plugins that could be causing this issue.
https://helpx.adobe.com/photoshop/kb/plug-ins-photoshop-troubleshooting.html

Please check these links out and see if they can offer some more ideas on what to try to solve this, and if you are still having issues let us know.

Thank you,

Report · Jul 12, 2022

@CoryShubert the OP's system info show this, which is not correct

License Type: Unknown

Serial number: XXXX-XXXX-XXXX-XXXX-XXXX

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Photoshop issues with opacity levels slider

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