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Participant
January 14, 2024
Answered

photoshop keeps resetting itself

  • January 14, 2024
  • 16 replies
  • 623 views

Photoshop always keep resetting itself. I don't change anything but it keeps changing my setting and preferences and clears my home page. why do we have to pay to buy an original one if there are lots of problems like that. i used cracked ones a few years ago and surely they were much more better than this disgusting bugs and problems. It takes a lot of time to make it work and it's wasting my time.

This topic has been closed for replies.
Correct answer Pixel Ninja

All my problems disappeared when I deleted my microsoft account (user) and added a new one without Polish characters (Latin Extended).

16 replies

Pixel Ninja
Pixel NinjaCorrect answer
Participating Frequently
February 1, 2024

All my problems disappeared when I deleted my microsoft account (user) and added a new one without Polish characters (Latin Extended).

D Fosse
Community Expert
Community Expert
January 15, 2024

@Burak31859914a98j 

I think this sounds like you don't have full read/write permissions to your Windows user account.

 

Photoshop writes your preferences to your user account on every application exit. If it can't, it will open with fresh preferences on next launch.

 

@Pixel Ninja had a different problem, answered by @Ged_Traynor 

Participant
January 15, 2024

Anything for my problem?

Derek Cross
Community Expert
Community Expert
January 15, 2024

To be even clearer, you need to choose the units of measurement you want (e.g. inches, mm, pixels) without any documents open in Photoshop. Then close and reopen Photoshop.

Pixel Ninja
Participating Frequently
January 15, 2024

Yes, I tried to set the units without opening the document.

Cals meaning inch.

It is possible that changing the user name will solve most of the problems. I will come back to the topic in some time. I need to make backups

Derek Cross
Community Expert
Community Expert
January 15, 2024

You seem to be having several problems – to deal with the just the issue of setting the default units of measurement, have you tried choosing the units you want with no documents open (then closing and reopening Photoshop?

I assume your term "Cals" is a mistype.

Pixel Ninja
Participating Frequently
January 15, 2024

I changed the settings and still the same problem. It keeps coming back to Cals.
Ged_Traynor hinted that the problem might be the username with latin extended characters.

I will create a new user account and get back with an answer.

Derek Cross
Community Expert
Community Expert
January 15, 2024

Set the units (Settings > Units & Rulers) you want to be the default one to be in Photoshop (and almost anything else, such as choice of font, size, and leading) without any documents open, then close and reopen the application.

Pixel Ninja
Participating Frequently
January 15, 2024

No, this is not a pop-up problem.

Every time I open Ps a "what's new" tuttorial pops up. I go through it all and after restarting it appears again.

When creating a new document. I change the units from inches to centimeters. After closing the program - it goes back to inches.

I turn on the ruler. After closing the program - it disappears.

I have been using Photoshop since version CS2 (2005). Before the upgrade there were no such problems.