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Photoshop loading cursor when drawing lines?

Community Beginner ,
Oct 08, 2018 Oct 08, 2018

Hi. I'm having another issue again So when I use my trackpad and draw a line in photoshop, theres a loading cursor, but the brushes work smoothly, it didn't lag or move slowly or anything. I'm not the best at explaining things but here's some screenshots and hopefully you kinda know what I mean?? I recently updated photoshop to photoshop cc 2018. I'm so sorry if I don't make any sense at all.

IMG_5565.JPG

When I start drawing my line the loading cursor isn't there yet

IMG_5566.JPG

This happens when I still hold down on my trackpad

IMG_5567.JPG

When I let go everything is fine

Im not sure if this is normal or anything, but if you have answers to this please help me!

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correct answers 1 Correct answer

New Here , Oct 10, 2018 Oct 10, 2018

This is the "known issue" article that outlines a way to change the System Preferences to fix the "busy cursor" problem. I don't know if it's going to work with all systems.

Known issues - Running Photoshop CC on macOS 10.14 Mojave

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Community Expert ,
Oct 08, 2018 Oct 08, 2018

Hi can you please tell your system properties ?

Ali Sajjad / Graphic Design Trainer / Freelancer / Adobe Certified Professional
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Community Beginner ,
Oct 08, 2018 Oct 08, 2018

I have a MacBook Pro version 10.14 MacOS Mojave, 8 GB if thats what you mean by system properties.

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Community Beginner ,
Oct 08, 2018 Oct 08, 2018

I kinda have the same issue, except not the loading icon. On the eraser tool or sometimes on the brush tool, the cursor switches to that hand icon or my mouse cursor until I finish drawing/erasing (until I lift my stylus back up). It then stops and goes back to using the regular cursor again. I don't know what's causing this. I tried uninstalling and reinstalling Photoshop too. I'm using a Mac as well on High Sierra on an iMac Pro 3.2 ghz of ram, 32 GB of memory and Radeon Pro Vega 56 graphics card.

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Community Expert ,
Oct 08, 2018 Oct 08, 2018

The spinning cursor is a known issue with MacOS 10.14 Mojave.

If you have a different problem it's better if you start a new thread.

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Community Beginner ,
Oct 09, 2018 Oct 09, 2018

Do you know if there is a way to fix the issue?

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New Here ,
Oct 09, 2018 Oct 09, 2018

The spinning cursor also happens when you use the Brush tool inside of the Select and Mask mode and Quick Mask mode. The brush radius disappears and the spinning cursor shows up. You can still use the tool but can't see the edge of the brush radius.

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Community Beginner ,
Oct 09, 2018 Oct 09, 2018

I am having this exact same problem. Running Photoshop CC 19.1.6 on Mojave 10.14. Getting the stupid cursor, which disappears the draw radius thingy, making it almost impossible to draw a decent line.

Also, now my eraser won't work by flipping over the stylus pen on my Wacom. Maybe separate issues, but definitely related for me and adding up to lost hours of work. Please tell me how to fix all this!

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Community Beginner ,
Oct 09, 2018 Oct 09, 2018

Wow, im glad to know im not the only one with these kind of issues after updating my mac.

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New Here ,
Oct 10, 2018 Oct 10, 2018

This is the "known issue" article that outlines a way to change the System Preferences to fix the "busy cursor" problem. I don't know if it's going to work with all systems.

Known issues - Running Photoshop CC on macOS 10.14 Mojave

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Community Beginner ,
Oct 10, 2018 Oct 10, 2018

that helped solve my loading cursor, thank you

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New Here ,
Oct 16, 2018 Oct 16, 2018
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Community Beginner ,
Nov 11, 2018 Nov 11, 2018

Hi, I wanted others to be aware of an issue with the latest Photoshop V20 with the new Mac Mojave OS. The brush curser spins like crazy whenever you click the mouse or press to draw a line, some kind of software performance issue. I had followed the steps above, added Photoshop to list in the Security Access from the System Preferences, rebooted multiple times, but still no luck.  I then downloaded the previous version of Photoshop v19, and it resolved the issue! Must be a bug with the newest version of Photoshop.

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New Here ,
Dec 01, 2018 Dec 01, 2018

So, any solutions for this?  I have a new MacBook Pro, with Mojave... Photoshop V20... I've changed the security access from system preferences.... everything I've seen from all the "Correct Answer" replies... and I'm still getting the busy cursor when using brushes.

At some point, someone's gotta' address this, right?  Anyone? 

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Community Beginner ,
Dec 01, 2018 Dec 01, 2018

I received a notification that there's an update to the v20, v20.0.1. But I have no idea if this newer version addresses this issue. If anyone downloads this newer version 20.0.1, let us know if it helped. I'm hanging on to the one that's working

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LEGEND ,
Jan 07, 2025 Jan 07, 2025
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Since the answer chosen as "correct" doesn't really offer a solution to the spinning cursor, and Google turns up this thread as a top result.... I thought I'd post a more clear resolution for Mac users. I still use CS6 on Mojave on rare ocassions, and this was a large issue there.

 

Mac > System Prefs/Settings > Security > Accessibility > Allow Adobe Photoshop to control the computer.

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