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stevej87307361
stevej87307361
Participant
July 18, 2017
Question

Photoshop ripoff

  • July 18, 2017
  • 1 reply
  • 576 views

i just downloaded photoshop 2 hours ago, when it finished downloading and opened it said i had 7 days free trial. I closed it because i wasn't ready to use it yet, but when i opened it again an hour later it now says i have 6 days free trial! what a rip off i'll never trust adobe again!

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1 reply

Barb Binder
Community Expert
Barb BinderCommunity Expert
Community Expert
July 18, 2017

Sometimes a trial will end early (see why, here: Understand why Adobe trial software expires or ends early), but this sounds like a math issue to me. Today is day one. You have six days left.

~Barb at Rocky Mountain Training
    stevej87307361
    stevej87307361Author
    Participant
    July 19, 2017

    a day is 24 hours long AFTER its installed not 1 hour so screw it i deleted

    it and refuse to buy or use ANY adobe products, that's called false

    advertisement and I've contacted the attorney generals office for fraud

    and false advertisement

    On Tue, Jul 18, 2017 at 2:08 PM, BarbBinder <forums_noreply@adobe.com>

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    July 20, 2017

    stevej87307361  wrote

    I've contacted the attorney generals office for fraud

    and false advertisement

    I'm sure they are elated.

    "We have nothing better to do than chase down a nuisance complaint about a software 7-day FREE trial that the complainant used for less than 1 hour and deleted from his/her computer because they don't understand how computer clocks work. "

    That's certain to get the Attorney General's priority attention. 

    Nancy O'Shea— Product User & Community Expert
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