Photoshop running so slow

[Serene_observer5E99]

I am running Photoshop 25.9.1 and it is suddenly so slow to do almost anything. I have a file that is only 128 MB and it takes like 3 minutes to open or save it.

There are points when I am working (and this. happens regularly now) when the brush tool actually moves like it is in slow motion. The brush strokes lag behind my pen by at least a second.

I tried to follow the tips for optimizing performance, but none of it seemed to make any difference--probably because I am so dumb about what all the terminology means.

Can anyone help and explain it like I am in special ed?

[c.pfaffenbichler]

What have you done about general Photoshop performance and Scratch Disks so far exactly?
https://helpx.adobe.com/photoshop/kb/optimize-photoshop-cc-performance.html
https://helpx.adobe.com/photoshop/using/scratch-disks-preferences.html

What are the file’s bit depth and pixel dimensions? 

WHat kind of Brush are you using and at which size? 

[Serene_observer5E99]

I honestly couldn't tell you what all I tried. I didn't think I needed to keep a record of it. Unless there's some way to generate a report from the application, it's lost.

Pixel dimension of one of the files is 2550 x 3150 and  it is 8-bit. But it happens with pretty much every file, no matter the size.

The brush I use most is KYLE Ultimate Inking Thick and Thin at different sizes from 3-25 px, usually. I have to quit Photoshop and restart it and then it will work ok for a bit and then start lagging again.

[c.pfaffenbichler]

What are your Performance and Scratch Disk settings? 

[AxelMatt]

If the linked documents that @c.pfaffenbichler posted doesn't help please provide more informations about your system.

Provide a copy of your 'System Info' that's getting from the Photoshop menu item Help > System Info. There's a copy button in the System Info dialog. Press this button and paste the info into your next forum post.

[Kevin Stohlmeyer]

@Serene_observer5E99 Go to the Photoshop Help Menu/System Info copy and paste the entire report in a reply to better assist you.

[Serene_observer5E99]

Hi...sorry for the delay.

Adobe Photoshop Version: 25.11.0 20240716.r.706 b326a7d x64 Number of Launches: 30 Operating System: Mac OS 14.5.0 System architecture: Intel CPU Family:6, Model:5, Stepping:5 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading Physical processor count: 8 Logical processor count: 16 Processor speed: 3800 MHz Built-in memory: 8192 MB Free memory: 2736 MB Memory available to Photoshop: 4518 MB Memory used by Photoshop: 83 % Crash Handler: Adobe DCX Version: 7.13.2 SAM SDK Version: 7.7.0-fio ACP.local Status: - SDK Version: 3.4.0 - Core Sync Status: Reachable and compatible - Core Sync Running: 7.2.0.58 - Min Core Sync Required: 4.3.66.28 Live Edit Client SDK Version: 4.0.4 Open Color IO version: 2.3.2 C2PA library version: adobe_c2pa/0.9.3 c2pa-rs/0.31.0 NGL Version: 1.38.0.10 Chalkboard: Disabled. Precise Color Management for HDR Display: Disabled. Alias Layers: Disabled. Highbeam: Enabled. Touch Bar Property Feedback: Disabled. Image tile size: 1024K Image cache levels: 4 Font Preview: Large HarfBuzz Version: 7.3.0 TextEngine: Unified Text Engine ======= GPU
Native API stable: True OpenGL API stable: True OpenCL API stable: True GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
isGPUAllowed: 1
GPUName: AMD Radeon Pro 5500 XT
GPUVendor: AMD
AMD Radeon Pro 5500 XT UNKNOWN, AMD
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 8,573 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Display: 1 Display Bounds: (0, 0) -> (5120, 2880) Display scale: 2 High DPI Monitor Main Display Display Type: WCG Display: 2 Display Bounds: (2560, 0) -> (4160, 1000) Display scale: 1 Display Type: SDR ------- Sniffer output
[0 ms]
Launch GPUSnifferThread

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Start RunAllAPIs

[0 ms]
"/Applications/Adobe Photoshop 2024/Adobe Photoshop 2024.app/Contents/MacOS/sniffer" -baseTimeMS=174920388 -comment=Photoshop Version: Adobe Photoshop 25.11.0 20240716.r.706 b326a7d x64

[0 ms]
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Start sniffer 2024-07-27 22:59:36
# Photoshop Version: Adobe Photoshop 25.11.0 20240716.r.706 b326a7d x64
sniffer -baseTimeMS=174920388 -comment=Photoshop Version: Adobe Photoshop 25.11.0 20240716.r.706 b326a7d x64

{32 ms}
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Display 1
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Dynamic range: (0 1)
Attached Device: (DeviceID name=AMD Radeon Pro 5500 XT index=0)

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69979204
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{214 ms}

{214 ms}
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# displays: 2
Display 0
Display: 69979204
Main: TRUE
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Physical size: (599.3 340.242)
Pixel size: (0.117051 0.11814)
Dynamic range: (0 2)
Attached Device: (DeviceID name=16915971 index=0)

Display 1
Display: 69502081
Main: FALSE
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Bounds: (2,560, 0) -> (4,160, 1,000)
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# devices: 1
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69979204
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{265 ms}

{265 ms}
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Device 0
Name: AMD Radeon Pro 5500 XT Compute Engine
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Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 8,573 MB
VRAM: 8,573 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 1.2 (OpenCL 1.2 (Apr 13 2024 11:09:06))
Device version: 1.2 (OpenCL 1.2 )
Vendor name: AMD
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 197 GB / s
Compute score: 2,446.72
Device name string: AMD Radeon Pro 5500 XT Compute Engine
Device vendor string: AMD
Platform name string: Apple
Platform vendor string: Apple
End platform OpenCL
{300 ms}

Exit code kExitNormal
End sniffer 2024-07-27 22:59:36
[kStatusNormal, kExitNormal]

[303 ms]
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[306 ms]
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------- Sniffer output
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All rights reserved. - from the file “statistics.plugin” Export Color Lookup Tables 25.11 © 2012-2024 Adobe. All rights reserved. - from the file “Export3DLUT.plugin” Extrude 25.11.0, © 2003-2024 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Eye Candy 7 Autolayer Autolayer 7.2.3.189 c472852f2dad31b233946f5202e4adb2692bdf89 Copyright © 2019 Exposure Software, LLC - from the file “Alien Skin Eye Candy 7 Autolayer.8li.plugin” Eye Candy 7 Eye Candy 7 7.2.3.189 c472852f2dad31b233946f5202e4adb2692bdf89 Copyright (c) 2019 Exposure Software, LLC - from the file “Alien Skin Eye Candy 7 Photoshop.8bf.plugin” FastCore Routines 25.11 © 1990-2024 Adobe. All rights reserved. - from the file “FastCore.plugin” Fibers 25.11.0, © 2003-2024 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Film Grain 25.11.0, © 1991-2024 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Filter Gallery 25.11.0, © 1991-2024 Adobe. 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[Kevin Stohlmeyer · Accepted solution]

@Serene_observer5E99 And there is your issue - you have little to no RAM available for Photoshop.

Photoshop's minimum is 8 GB  and you have 8 GB total RAM with less than that available for Photoshop.

Also setting your Memory usage above the default 69-70% with this little RAM available works against you.

You need more RAM or PS will run slower.

Built-in memory: 8192 MB

Free memory: 2736 MB

Memory available to Photoshop: 4518 MB

Memory used by Photoshop: 83 %

[Serene_observer5E99]

So if I buy another 64GB of RAM, will that solve my problem?

[Kevin Stohlmeyer]

@Serene_observer5E99 it definitely will help. Macs are not known for being able to add RAM after the fact. Best option is to contact an Apple store or certified dealer to determine if you can or not.

[Lumigraphics]

Which Mac do you have? You can add RAM if you have a 5K iMac, that will make a HUGE difference (guessing based on graphics card.)

https://www.crucial.com/compatible-upgrade-for/apple/imac-(retina-5k--27-inch--2020)-imac20-1#memory

[Serene_observer5E99]

It's a Retina, 5K, 27-inch iMac from 2020

[Lumigraphics]

As I figured. Crucial and OWC are both reputable sources for RAM.

https://eshop.macsales.com/shop/apple/memory/

[Serene_observer5E99]

Just to close the book on this, I bought 2 RAM cards, installed them, and PROBLEM SOLVED. It runs lightning fast now. Thank you very much for your advice.

[innovative_galaxy23074]

After 7 versions and 8 months (april), Adobe still hasn't managed to fix the bug that makes work tables with text layers extremely slow to move.

I'm currently using two versions 25,7 , the last one that worked well and the most recent one that makes me cry a little.

[c.pfaffenbichler]

What have you done for general and font-related trouble-shooting? 

[Kevin Stohlmeyer]

@innovative_galaxy23074 please start a new thread with appropriate details in order to help you.